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Krishna Maruti

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Latinem Interview Questions and Answers

Updated 29 Nov 2024
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Q1. How to handle customer complain used quality tool

Ans.

Use quality tools like Pareto chart, fishbone diagram, and 5 Whys to analyze and address customer complaints.

  • Identify the root cause of the complaint using tools like fishbone diagram.

  • Prioritize the issues using a Pareto chart to focus on the most critical problems first.

  • Use the 5 Whys technique to dig deeper into the root cause of the complaint.

  • Implement corrective actions based on the analysis to prevent similar complaints in the future.

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Q2. Process & product audit type of poka yoke

Ans.

Process & product audit type of poka yoke ensures errors are prevented during audits.

  • Poka yoke in process audit involves using checklists to ensure all steps are followed correctly

  • Poka yoke in product audit involves using sensors to detect defects before they occur

  • Examples include using color-coded labels to prevent mix-ups in audits

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Q3. 7qc tools & describe it as per example

Ans.

7QC tools are a set of quality control tools used for process improvement and problem-solving.

  • Check sheet: Used to collect and analyze data, such as tallying defects in a manufacturing process.

  • Pareto chart: Helps identify the most significant factors contributing to a problem, based on the 80/20 rule.

  • Cause and effect diagram (Fishbone diagram): Used to identify and analyze potential causes of a problem.

  • Histogram: Represents data distribution visually to identify patterns and ...read more

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Q4. Introduction of ypur

Ans.

I am a highly experienced Sr. Engineer with a strong background in various engineering disciplines.

  • Over 10 years of experience in mechanical, electrical, and civil engineering

  • Led multiple successful projects from concept to completion

  • Proficient in CAD software such as AutoCAD and SolidWorks

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Q5. Difference between QA & QC

Ans.

QA focuses on preventing defects in the process, while QC focuses on identifying defects in the product.

  • QA is process oriented, focusing on preventing defects by improving processes and procedures.

  • QC is product oriented, focusing on identifying defects through testing and inspection.

  • QA involves activities like reviews, audits, and process improvements.

  • QC involves activities like testing, inspections, and quality control checks.

  • Example: QA would involve creating standardized t...read more

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Q6. Define of FMEA TYPE

Ans.

FMEA stands for Failure Modes and Effects Analysis, a systematic method for identifying and preventing potential failures in a system.

  • FMEA is a structured approach to identifying and prioritizing potential failure modes in a system.

  • It involves analyzing the potential effects of these failures and developing mitigation strategies.

  • FMEA helps in improving the reliability, safety, and quality of a system or process.

  • There are different types of FMEA, including Design FMEA (DFMEA),...read more

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