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I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.
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I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.
Aptitude test, examination that attempts to determine and measure a person's ability to acquire, through future training, some specific set of
Good service is providing efficient and effective assistance to customers to meet their needs and exceed their expectations.
Prompt and courteous responses to customer inquiries
Timely resolution of customer issues
Personalized assistance tailored to individual customer needs
Going above and beyond to ensure customer satisfaction
Consistent follow-up to ensure customer needs are met
Examples: Providing a refund for a dissati...
A workplace with good service is essential for customer satisfaction and loyalty.
Providing prompt and efficient responses to customer inquiries
Ensuring clear communication and understanding of customer needs
Going above and beyond to exceed customer expectations
Training and empowering employees to deliver exceptional service
Implementing feedback mechanisms to continuously improve service quality
I was interviewed in Apr 2024.
I will handle customer queries by actively listening, empathizing, providing solutions, and following up to ensure satisfaction.
Listen actively to understand the customer's query
Empathize with the customer's situation and show understanding
Provide clear and accurate solutions or information
Follow up with the customer to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
posted on 10 Jul 2024
A mixture of logical and grammatical questions.
I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.
I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.
Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone,...
I applied via Company Website and was interviewed in Nov 2023. There was 1 interview round.
posted on 15 Jun 2023
I applied via Walk-in and was interviewed in May 2023. There were 3 interview rounds.
An aptitude test is an exam used to determine an individuals skill or propensity to succeed in a given activity.
I applied via Company Website and was interviewed in Aug 2021. There were 2 interview rounds.
I am a dedicated and experienced Customer Care Executive with a passion for providing excellent service.
I have worked in the customer service industry for 5 years.
I have a strong ability to empathize with customers and understand their needs.
I am skilled in resolving customer complaints and finding solutions to their problems.
I have received multiple awards for my outstanding performance in customer care.
I am fluent in...
based on 2 reviews
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Zee Entertainment Enterprises
Sun TV Network
Network 18
Tv18 Broadcast