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KOHINOOR TELEVIDEO Customer Care Executive Interview Questions and Answers

Updated 4 May 2021

KOHINOOR TELEVIDEO Customer Care Executive Interview Experiences

1 interview found

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
  • Q2. What was your previous job role & salary?
  • Q3. How much do you expect?

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident and decent behaviour.
Formal attire.

Interview questions from similar companies

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked about How have you developed Business in your Ex Company

Interview Preparation Tips

Interview preparation tips for other job seekers - I explained that we rigorously used to do telling calling as well as Birthday-Anniversary wish and offer calling and thus we used to develop our Business. I was First Got Hired through Consultancy via Naukari and after seeing my performance, Amazon-Prione consumed me to the main business on pay roll.

I applied via Naukri.com and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Introduction , why I wanted to work with flipkart , about flipkart ,
  • Q2. About my daily routine (to check my communication skills)
  • Q3. My past experiences or projects or degree

Interview Preparation Tips

Interview preparation tips for other job seekers - be sincere , soft spoken

I was interviewed before Sep 2016.

Interview Preparation Tips

Round: JAM
Experience: Choosed my own topic and conveyed confidently
Tips: be prepared for any kind of the topic

Round: Test
Experience: a test on communication and verbal skills
Tips: be prepared in grammatical skills
Duration: 1 hour
Total Questions: 60

Skills: Communication And Confidence
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What is direct selling
  • Ans. 

    Direct selling is the selling of products or services directly to consumers outside of a traditional retail environment.

    • Involves selling products or services directly to consumers

    • Typically done outside of a retail store setting

    • Often involves one-on-one interactions with customers

    • Examples include door-to-door sales, home parties, and online sales through social media

  • Answered by AI
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. What is customer service
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

    • It focuses on ensuring customer satisfaction and building positive relationships.

    • Examples include answering phone calls, responding to emails, and assisting customers in person.

    • Customer service can also involve handlin...

  • Answered by AI
  • Q2. What make u belive that you can be a good customer care executive
  • Q3. What do you know about online shopping
  • Ans. 

    Online shopping is the process of buying goods and services over the internet.

    • Customers can browse products, compare prices, and make purchases online.

    • Online shopping offers convenience, a wide selection of products, and often lower prices.

    • Popular online shopping platforms include Amazon, eBay, and Walmart.

    • Payment methods for online shopping include credit/debit cards, digital wallets, and bank transfers.

    • Customers can ...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Aptitude questions for interviews mainly assess a candidate's logical reasoning, verbal skills and problem-solving abilities. They may ask questions on patterns, series, data interpretation, percentages, ratios, and basic arithmetic.4 Jul 2024

Interview Preparation Tips

Interview preparation tips for other job seekers - A job seeker is an unemployed individual who is actively searching for a job opportunity. In recruitment language, the term. The job seeker is often utilized in the hiring process.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. How to use the job
  • Q2. What are the anything else
  • Q3. How to use job
Round 2 - HR 

(2 Questions)

  • Q1. This is my favourite job Flipkart castmar care executive in Kannada language
  • Q2. This is my favourite job

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you so much

I applied via Walk-in and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About me, my character etc
Round 3 - Aptitude Test 

About me, my study, any previous work experience, current experience, my favorite games, hobbies, why should I do this job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Why I applied for this job today, my related experiences etc

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

Doing group discussion with me and my friends related how many growing in this company

Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is premchandra das, I am 24 years old.my Passion is hard worker, positive thought,likes as how to growth my company

KOHINOOR TELEVIDEO Interview FAQs

How to prepare for KOHINOOR TELEVIDEO Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at KOHINOOR TELEVIDEO. The most common topics and skills that interviewers at KOHINOOR TELEVIDEO expect are After Sales Service, customer care, Follow Ups, Solving Queries and Customer Service.

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KOHINOOR TELEVIDEO Customer Care Executive Reviews and Ratings

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1.0/5

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1.1

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