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KocharTech
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I applied via Referral and was interviewed before Nov 2021. There was 1 interview round.
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I applied via Naukri.com and was interviewed in Jul 2019. There were 6 interview rounds.
I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.
Virtual English test
I applied via LinkedIn and was interviewed before Oct 2022. There were 5 interview rounds.
Excel Test, Aptitude test and English test
I applied via Naukri.com
Agile Key Metrics are measurements used to track the progress and success of Agile projects.
Agile Key Metrics include Velocity, Burn-Down Charts, Cycle Time, Lead Time, and Cumulative Flow Diagrams.
Velocity measures the amount of work completed in a sprint.
Burn-Down Charts track the remaining work in a sprint.
Cycle Time measures the time it takes to complete a task.
Lead Time measures the time it takes to deliver a feat...
Resource level metrics are measurements used to evaluate the efficiency and effectiveness of resources used in a project or organization.
Resource level metrics help in identifying areas where resources can be optimized.
Examples of resource level metrics include cost per unit, time to complete a task, and resource utilization rate.
Resource level metrics can be used to improve decision-making and resource allocation.
Thes...
I applied via Naukri.com and was interviewed before Aug 2021. There was 1 interview round.
posted on 19 Mar 2025
I appeared for an interview before Mar 2024, where I was asked the following questions.
I would remain calm, listen actively, and address the situation professionally to resolve any issues.
Stay calm and composed to avoid escalating the situation.
Listen actively to understand the concerns being raised.
Acknowledge the senior's feelings and express willingness to improve.
Seek clarification on specific issues to address them effectively.
Follow up after the incident to ensure the relationship remains positive.
I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.
I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.
In the apptitude test you will have to answer 5 questions related to customer support
based on 18 reviews
Rating in categories
Customer Service Executive
229
salaries
| ₹1 L/yr - ₹3.5 L/yr |
Customer Support Executive
203
salaries
| ₹0.9 L/yr - ₹4 L/yr |
Customer Care Executive
178
salaries
| ₹0.7 L/yr - ₹4 L/yr |
Team Lead
139
salaries
| ₹1.5 L/yr - ₹6.5 L/yr |
Technical Support Executive
97
salaries
| ₹0.8 L/yr - ₹4 L/yr |
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