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KGISL Voice Process Executive Interview Questions and Answers

Updated 15 Sep 2023

KGISL Voice Process Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Fair and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

They asked to explain about, own topic except yourself.

Round 2 - Group Discussion 

In this they gave a random topics and said to share the ideas about that topic, without saying sentence filling words like "ahh,mm"

Interview Preparation Tips

Interview preparation tips for other job seekers - Just talk in English ,and don't feel like it's so hard to talk be free and talk what ever in your mind💪

I applied via Walk-in and was interviewed in May 2022. There was 1 interview round.

Round 1 - One-on-one 

(6 Questions)

  • Q1. Introduction about yourself
  • Ans. 

    I am a highly motivated and experienced Voice Process Executive with excellent communication skills.

    • I have worked in the voice process industry for 5 years, handling customer queries and providing solutions.

    • I am proficient in using various voice process tools and software.

    • I have a proven track record of meeting and exceeding targets in terms of customer satisfaction and sales.

    • I have strong problem-solving skills and ca...

  • Answered by AI
  • Q2. What is KGLIS company working for
  • Ans. 

    KGLIS company is working in the field of voice process outsourcing.

    • KGLIS company provides voice process outsourcing services to various industries.

    • They handle customer support calls, telemarketing, and other voice-based tasks.

    • They have a team of trained professionals who handle the voice processes efficiently.

    • KGLIS company aims to provide high-quality voice process solutions to their clients.

    • They have a track record of

  • Answered by AI
  • Q3. KGLIS working to international
  • Q4. What do you mean KGLIS
  • Ans. 

    KGLIS stands for Knowledge, Goals, Limitations, Interests, and Skills.

    • KGLIS is a framework used in career counseling and job interviews.

    • Knowledge refers to the candidate's understanding of the job requirements.

    • Goals refer to the candidate's career aspirations and objectives.

    • Limitations refer to the candidate's constraints or challenges in performing the job.

    • Interests refer to the candidate's hobbies, passions, and extr...

  • Answered by AI
  • Q5. Who is found off KGLIS
  • Ans. 

    Sorry, I am not aware of any such term or phrase related to the voice process executive role.

    • Answered by AI
    • Q6. Why u did like Kglis
    • Ans. 

      I liked Kglis because of its user-friendly interface and efficient customer support.

      • User-friendly interface: Kglis has a simple and intuitive interface that makes it easy to navigate and use.

      • Efficient customer support: Kglis provides prompt and helpful customer support, ensuring that any issues or queries are resolved quickly.

      • Reliable performance: Kglis consistently delivers reliable performance, ensuring smooth and un...

    • Answered by AI

    Interview Preparation Tips

    Interview preparation tips for other job seekers - KGLIs it's good company I'm happy to apply this job her

    Voice Process Executive Interview Questions Asked at Other Companies

    asked in Amazon
    Q1. How to solve a problem of customer
    asked in Flipkart
    Q2. What is customer service? Is the support you offer ur customer be ... read more
    asked in Amazon
    Q3. When a customer is angery how you handle this time
    Q4. What is Bpo and why you choice Bpo?
    asked in Wipro
    Q5. What is c language? When c language developed
    Round 1 - One-on-one 

    (2 Questions)

    • Q1. Tell me about your native
    • Ans. 

      My native is a small town located in the coastal region of southern India.

      • My native is known for its beautiful beaches and lush greenery.

      • The local cuisine is famous for its seafood dishes, especially prawns and fish curry.

      • The town has a rich cultural heritage and is known for its traditional dance forms and music.

      • The people in my native are warm and friendly, always welcoming visitors with open arms.

      • There are several h...

    • Answered by AI
    • Q2. Tell me about yourself
    • Ans. 

      I am a highly motivated and experienced Voice Process Executive with a strong background in customer service and communication skills.

      • Over 5 years of experience in handling voice processes and providing excellent customer support

      • Proficient in using various CRM systems and call center software

      • Skilled in resolving customer complaints and ensuring customer satisfaction

      • Strong verbal and written communication skills

      • Ability ...

    • Answered by AI

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Be confident while giving interviews never doubt yourself

    Interview questions from similar companies

    Interview experience
    4
    Good
    Difficulty level
    Moderate
    Process Duration
    Less than 2 weeks
    Result
    No response

    I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
    View all tips
    Round 2 - One-on-one 

    (2 Questions)

    • Q1. Understanding of interest in online education
    • Ans. 

      Online education offers flexibility, accessibility, and a wide range of courses.

      • Online education allows individuals to learn at their own pace and schedule.

      • It provides access to a variety of courses and programs from reputable institutions.

      • Online education eliminates geographical barriers and allows for learning from anywhere.

      • It offers flexibility for working professionals to balance their job and studies.

      • Online educat...

    • Answered by AI
    • Q2. Future of education in India
    • Ans. 

      The future of education in India is evolving with advancements in technology and a focus on skill-based learning.

      • Technology will play a crucial role in transforming the education system

      • Online learning platforms and digital tools will become more prevalent

      • Skill-based education will gain importance to meet industry demands

      • Personalized learning and adaptive assessments will enhance student engagement

      • Collaborative learning...

    • Answered by AI

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Understand the company before you sit in the interview
    Interview experience
    5
    Excellent
    Difficulty level
    Moderate
    Process Duration
    2-4 weeks
    Result
    Selected Selected

    I applied via Naukri.com and was interviewed before Jul 2022. There were 4 interview rounds.

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
    View all tips
    Round 2 - Aptitude Test 

    Reasoning and Mail writing and technicial questions

    Round 3 - HR 

    (1 Question)

    • Q1. Genral HR Questions asked for
    Round 4 - One-on-one 

    (4 Questions)

    • Q1. Interview with RM, asked for past experience and assignment.
    • Q2. How to process PR and PO in oracle
    • Ans. 

      PR and PO processing in Oracle involves creating purchase requisitions and purchase orders for procurement purposes.

      • Create a purchase requisition (PR) in Oracle by entering details such as item, quantity, and supplier.

      • Submit the PR for approval by the appropriate authority.

      • Once approved, convert the PR into a purchase order (PO) by selecting the approved PR and generating the PO.

      • Review and confirm the details in the PO...

    • Answered by AI
    • Q3. How to manage conflict in the team
    • Q4. Asked for Management report like MIS, Budget etc.

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Be confident, Focus on apptitude, technical and email-writing while going for the interview.

    Skills evaluated in this interview

    I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.

    Round 1 - Technical 

    (4 Questions)

    • Q1. Interface vs abstract class
    • Ans. 

      Interface defines a contract while abstract class provides partial implementation.

      • Interfaces can only have abstract methods while abstract classes can have both abstract and non-abstract methods.

      • A class can implement multiple interfaces but can only inherit from one abstract class.

      • Interfaces are used for loose coupling while abstract classes are used for code reusability.

      • Example of interface: Runnable interface in Java...

    • Answered by AI
    • Q2. What is Method overloading?
    • Ans. 

      Method overloading is when a class has multiple methods with the same name but different parameters.

      • Method overloading allows for flexibility in method calls

      • The methods must have different parameters, such as different data types or different numbers of parameters

      • Example: public void print(int num) and public void print(String str)

      • The compiler determines which method to call based on the arguments passed

    • Answered by AI
    • Q3. Indexing of sqlsever dstsbase
    • Ans. 

      Indexing in SQL Server database

      • Indexing improves query performance by creating a structure that allows for faster data retrieval

      • Clustered and non-clustered indexes are the two types of indexes in SQL Server

      • Clustered indexes determine the physical order of data in a table while non-clustered indexes create a separate structure

      • Indexing should be done strategically to avoid over-indexing which can slow down data modificat

    • Answered by AI
    • Q4. Value type & reference type
    Round 2 - HR 

    (1 Question)

    • Q1. Only Salary negitiation
    Round 3 - Behavioral 

    (1 Question)

    • Q1. Few common questions from project & why did u left your current organization

    Interview Preparation Tips

    Interview preparation tips for other job seekers - After salary discussion when everything was settled and H.R was about to release my offer letter but after few days she told me that they didn't get approval from higher management due to high package. If they can't afford that amount then why did they offer me the amount? one of my friends also faced same incident.

    Skills evaluated in this interview

    Interview experience
    4
    Good
    Difficulty level
    Easy
    Process Duration
    Less than 2 weeks
    Result
    Selected Selected

    I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
    View all tips
    Round 2 - Technical 

    (4 Questions)

    • Q1. Java 8 features
    • Q2. Springboot , Microservice
    • Q3. Docker knowledge
    • Q4. Cloud concept like aws or azure
    Round 3 - HR 

    (1 Question)

    • Q1. Job change reason

    I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.

    Round 1 - One-on-one 

    (1 Question)

    • Q1. Explain datawindow in powerbuilder
    • Ans. 

      DataWindow is a GUI control in PowerBuilder used to display and manipulate data from a database.

      • DataWindow can be used to retrieve data from a database, display it in a tabular format, and allow users to edit the data.

      • It supports various data sources such as SQL, ODBC, and XML.

      • DataWindow can also be used to create reports and graphs.

      • It provides various features such as sorting, filtering, grouping, and computed columns...

    • Answered by AI

    Interview Preparation Tips

    Interview preparation tips for other job seekers - say basics concepts about the datawindow in powerbuilder. As datawindow is the base of powerbuilder candidate should prepare well

    Skills evaluated in this interview

    Interview experience
    5
    Excellent
    Difficulty level
    Moderate
    Process Duration
    Less than 2 weeks
    Result
    Selected Selected

    I applied via Referral and was interviewed before Apr 2022. There were 3 interview rounds.

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
    View all tips
    Round 2 - Aptitude Test 

    Basic aptitude questions with problem solving, logical and reasoning questions

    Round 3 - Coding Test 

    Explanation about oops concept with coding, loops and conditional statements.

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Oops concepts arw very important with coding examples

    Interview Questionnaire 

    1 Question

    • Q1. Technical & Functional

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Prepare well on Java/J2EE

    KGISL Interview FAQs

    How many rounds are there in KGISL Voice Process Executive interview?
    KGISL interview process usually has 2-3 rounds. The most common rounds in the KGISL interview process are Resume Shortlist, One-on-one Round and Group Discussion.
    What are the top questions asked in KGISL Voice Process Executive interview?

    Some of the top questions asked at the KGISL Voice Process Executive interview -

    1. What do you mean KG...read more
    2. Who is found off KG...read more
    3. KGLIS working to internatio...read more

    Tell us how to improve this page.

    KGISL Voice Process Executive Interview Process

    based on 1 interview

    1 Interview rounds

    • Resume Shortlist Round
    View more
    KGISL Voice Process Executive Salary
    based on 4 salaries
    ₹1.8 L/yr - ₹3 L/yr
    8% less than the average Voice Process Executive Salary in India
    View more details

    KGISL Voice Process Executive Reviews and Ratings

    based on 2 reviews

    4.0/5

    Rating in categories

    4.0

    Skill development

    4.0

    Work-life balance

    4.0

    Salary

    4.0

    Job security

    4.0

    Company culture

    4.0

    Promotions

    4.0

    Work satisfaction

    Explore 2 Reviews and Ratings
    Associate
    395 salaries
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    ₹1.6 L/yr - ₹11 L/yr

    Senior Associate
    318 salaries
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    ₹5 L/yr - ₹19 L/yr

    Process Associate
    264 salaries
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    ₹1 L/yr - ₹4.1 L/yr

    Junior Associate
    200 salaries
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    ₹1.3 L/yr - ₹5.4 L/yr

    Senior Process Associate
    154 salaries
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    ₹1.5 L/yr - ₹6 L/yr

    Explore more salaries
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