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Kapture CX Interview Questions and Answers
12 Interview questions
Improve the user interface of the email client software
Simplify the layout for easier navigation
Add customizable themes for personalization
Integrate a feature to schedule emails for later delivery
Use a hash set to identify and remove duplicates from an array of strings.
Create a hash set to store unique elements.
Iterate through the array and add each element to the hash set.
If an element is already in the hash set, remove it from the array.
Convert the hash set back to an array to get the final result.
As an Associate Product Manager, I would prioritize user feedback to enhance product features and drive engagement.
Conduct user interviews to gather insights on pain points and desired features.
Analyze user data to identify trends and areas for improvement.
Collaborate with cross-functional teams to implement changes based on feedback.
Example: If users find a feature confusing, work with design to simplify it.
Evaluation metrics for classification problems
Accuracy: measures the proportion of correctly classified instances
Precision: measures the proportion of true positive predictions among all positive predictions
Recall: measures the proportion of true positive predictions among all actual positive instances
F1 Score: harmonic mean of precision and recall, balances between precision and recall
ROC-AUC: Receiver Operating ...
I evaluate the llms by analyzing the data, building models, testing them, and iterating for improvement.
Analyze the data to understand patterns and relationships
Build predictive models using machine learning algorithms
Test the models using validation techniques like cross-validation
Iterate on the models based on performance metrics and feedback
CRM stands for Customer Relationship Management. It is a strategy for managing interactions with customers and potential customers.
CRM helps businesses build and maintain relationships with customers
It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support
Examples of CRM software include Salesforce, HubSpot, and Zoho CRM
I believe in proactive communication and addressing issues promptly to prevent escalations.
I prioritize open and honest communication with all stakeholders.
I actively listen to concerns and work towards finding solutions before issues escalate.
I document all escalations and resolutions for future reference.
I involve relevant team members in the escalation process to ensure a collaborative approach.
I follow establi...
Relationship management can be improved by active listening, regular communication, understanding client needs, and providing value-added services.
Actively listen to clients to understand their needs and concerns
Regularly communicate with clients to maintain a strong relationship
Understand the client's business and industry to provide tailored solutions
Provide value-added services such as training, consulting, or ...
Building strong customer relationships through understanding, communication, and tailored solutions is key to success.
Understand customer needs: Conduct thorough research on the customer's business and industry to tailor your approach.
Build rapport: Establish a personal connection by engaging in meaningful conversations and showing genuine interest.
Communicate effectively: Use clear and concise language, and activ...
Properties and methods to create a queue in preferred coding language
Properties: array to store elements, front and rear pointers
Methods: enqueue (add element to rear), dequeue (remove element from front), isEmpty, isFull
Example: Queue implementation in Python using list and append/pop methods
Kapture CX Interview Experiences
17 interviews found
Jeyadarshan A
I appeared for an interview in Jun 2024.
They asked three medium-difficulty coding questions.
(1 Question)
- Q1. What are the properties and methods required to create a queue in your preferred coding language? and Implement it
- Ans.
Properties and methods to create a queue in preferred coding language
Properties: array to store elements, front and rear pointers
Methods: enqueue (add element to rear), dequeue (remove element from front), isEmpty, isFull
Example: Queue implementation in Python using list and append/pop methods
(2 Questions)
- Q1. Array problem to identify duplicates and remove them
- Ans.
Use a hash set to identify and remove duplicates from an array of strings.
Create a hash set to store unique elements.
Iterate through the array and add each element to the hash set.
If an element is already in the hash set, remove it from the array.
Convert the hash set back to an array to get the final result.
- Q2. Few time and space complexity questions
Interview Preparation Tips
Anonymous
(2 Questions)
- Q1. Question regarding my previous experience and roles.
- Q2. Suggest improvements for a product/software that you use daily
- Ans.
Improve the user interface of the email client software
Simplify the layout for easier navigation
Add customizable themes for personalization
Integrate a feature to schedule emails for later delivery
CX solution for Banks
(2 Questions)
- Q1. Questions regarding my previous experience and roles
- Q2. Questions regarding KaptureCX
I applied via Naukri.com and was interviewed in Oct 2024. There were 5 interview rounds.
(1 Question)
- Q1. Discussed about the dashboards i created. (Recruiter didn't join on time)
(1 Question)
- Q1. Asked definitions from Power BI and SQL, asked roles and responsibilities. (Rescheduled many times(days).)
(1 Question)
- Q1. It's supposed to be my final round but there's no communication between them and recruiter thought it as my first round. (Asked roles and responsibilities)
Asked few problem solving questions and puzzel kinda questions. (joined late for the interview)
Same day done by the COO at around 7 PM, and he is not in the mood to ask any questions and there was no interaction or a simple smile in his face. He also asked same questions which were asked in the morning like how many cars will be sold today in bangalore. I answered it again. (The process was quite tedious and frustrating).
Interview Preparation Tips
(3 Questions)
- Q1. Situation based question for a product ( easy one)
- Ans.
As an Associate Product Manager, I would prioritize user feedback to enhance product features and drive engagement.
Conduct user interviews to gather insights on pain points and desired features.
Analyze user data to identify trends and areas for improvement.
Collaborate with cross-functional teams to implement changes based on feedback.
Example: If users find a feature confusing, work with design to simplify it.
- Q2. What's your favourite product, suggest 2 improvement and 2 good things
- Ans.
My favorite product is the iPhone. I would improve battery life and camera quality, while praising its sleek design and user-friendly interface.
Improve battery life by optimizing software and hardware efficiency
Enhance camera quality by adding more advanced features like night mode
Praise sleek design for its premium look and feel
Highlight user-friendly interface for its intuitive navigation
- Q3. Questions regarding my work experience
Pavan Kumar
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. What are the evaluation metrics for classification problem
- Ans.
Evaluation metrics for classification problems
Accuracy: measures the proportion of correctly classified instances
Precision: measures the proportion of true positive predictions among all positive predictions
Recall: measures the proportion of true positive predictions among all actual positive instances
F1 Score: harmonic mean of precision and recall, balances between precision and recall
ROC-AUC: Receiver Operating Chara...
- Q2. How do you evaluate the llms
- Ans.
I evaluate the llms by analyzing the data, building models, testing them, and iterating for improvement.
Analyze the data to understand patterns and relationships
Build predictive models using machine learning algorithms
Test the models using validation techniques like cross-validation
Iterate on the models based on performance metrics and feedback
Skills evaluated in this interview
(2 Questions)
- Q1. Introduction to your self
- Ans.
Experienced project manager with a proven track record of successfully leading cross-functional teams to deliver projects on time and within budget.
Managed multiple projects simultaneously
Strong communication and leadership skills
Expertise in project planning and risk management
Implemented Agile methodologies to improve project efficiency
- Q2. Basic knowledge of Process implementation, APIs
Interview Preparation Tips
(1 Question)
- Q1. Basic JS questions
Raj Krish
(1 Question)
- Q1. Tell me about yourself
- Ans.
Experienced Senior Project Manager with a proven track record of successfully leading cross-functional teams to deliver projects on time and within budget.
Over 10 years of project management experience
Strong leadership and communication skills
Expertise in creating and executing project plans
Managed multiple projects simultaneously
Successfully implemented Agile methodologies
Led a team to launch a new product ahead of sc...
2 hours, os and dbms
Interview Preparation Tips
Tanishq Jain
It was a codesignal test with baisc array questions and a git question
I applied via Recruitment Consulltant and was interviewed in Nov 2023. There were 2 interview rounds.
(2 Questions)
- Q1. About Lead generation
- Q2. Live cold call and probing of the product
- Ans.
The live cold call and probing of the product is a crucial aspect of the Business Development Representative role.
Prepare a script or outline for the cold call to ensure a structured conversation
Research the prospect's industry, pain points, and competitors to tailor the conversation
Ask open-ended questions to understand the prospect's needs and challenges
Listen actively and take notes to demonstrate attentiveness and ...
Interview Preparation Tips
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Kapture CX Interview FAQs
The duration of Kapture CX interview process can vary, but typically it takes about less than 2 weeks to complete.
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Kapture CX Interviews By Designations
- Kapture CX Associate Product Manager Interview Questions
- Kapture CX Senior Project Manager Interview Questions
- Kapture CX Project Manager Interview Questions
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Interview Questions for Popular Designations
Overall Interview Experience Rating
based on 19 interview experiences
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Kapture CX Reviews and Ratings
based on 208 reviews
Rating in categories
|
Software Developer
53
salaries
|  ₹4.4 L/yr - ₹18 L/yr |
|
Project Manager
41
salaries
| ₹5.5 L/yr - ₹19.5 L/yr |
|
Associate Product Manager
37
salaries
| ₹10 L/yr - ₹18 L/yr |
|
Web Developer
19
salaries
| ₹3.2 L/yr - ₹10 L/yr |
|
Business Analyst
16
salaries
| ₹5.8 L/yr - ₹16 L/yr |
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