Kapture CX Interview Questions, Process, and Tips

Q1. Question regarding my previous experience and roles.
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Q2. Suggest improvements for a product/software that you use daily
Ans. 
Improve the user interface of the email client software
• Simplify the layout for easier navigation

• Add customizable themes for personalization

• Integrate a feature to schedule emails for later delivery
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CX solution for Banks

Q1. Questions regarding my previous experience and roles
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Q2. Questions regarding KaptureCX
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Q1. Discussed about the dashboards i created. (Recruiter didn't join on time)
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Q1. Asked definitions from Power BI and SQL, asked roles and responsibilities. (Rescheduled many times(days).)
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Q1. It's supposed to be my final round but there's no communication between them and recruiter thought it as my first round. (Asked roles and responsibilities)
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Asked few problem solving questions and puzzel kinda questions. (joined late for the interview)

Same day done by the COO at around 7 PM, and he is not in the mood to ask any questions and there was no interaction or a simple smile in his face. He also asked same questions which were asked in the morning like how many cars will be sold today in bangalore. I answered it again. (The process was quite tedious and frustrating).

Q1. Situation based question for a product ( easy one)
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Q2. What's your favourite product, suggest 2 improvement and 2 good things
Ans. 
My favorite product is the iPhone. I would improve battery life and camera quality, while praising its sleek design and user-friendly interface.
• Improve battery life by optimizing software and hardware efficiency

• Enhance camera quality by adding more advanced features like night mode

• Praise sleek design for its premium look and feel

• Highlight user-friendly interface for its intuitive navigation
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Q3. Questions regarding my work experience
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They asked three medium-difficulty coding questions.

Q1. What are the properties and methods required to create a queue in your preferred coding language? and Implement it
Ans. 
Properties and methods to create a queue in preferred coding language
• Properties: array to store elements, front and rear pointers

• Methods: enqueue (add element to rear), dequeue (remove element from front), isEmpty, isFull

• Example: Queue implementation in Python using list and append/pop methods
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Q1. Array problem to identify duplicates and remove them
Ans. 
Use a hash set to identify and remove duplicates from an array of strings.
• Create a hash set to store unique elements.

• Iterate through the array and add each element to the hash set.

• If an element is already in the hash set, remove it from the array.

• Convert the hash set back to an array to get the final result.
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Q2. Few time and space complexity questions
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