Kanoo Elite Associate Functional Consultant Interview Questions and Answers for Experienced

Order to Cash (O to C) cycle is the process of receiving and fulfilling customer orders.

• Includes order entry, order processing, order fulfillment, and invoicing

• Starts with customer placing an order and ends with payment received

• Involves multiple departments like sales, warehouse, and finance

• Ensures timely delivery of products/services to customers

IRSO stands for Inventory Replenishment Supply Order. It is used in Oracle SCM for managing inventory replenishment orders.

• IRSO is used to automatically generate supply orders based on inventory levels and demand forecasts.

• Setup involves defining replenishment rules, lead times, and order policies.

• Configuration includes setting up approval workflows, notification rules, and integration with other SCM modules.

• Example: S...read more

Dropshipment process involves direct shipment from supplier to customer without passing through the retailer.

• Supplier ships the product directly to the customer on behalf of the retailer

• Retailer acts as an intermediary between supplier and customer

• Retailer does not handle the physical product

• Retailer earns a commission for facilitating the transaction

Key functionalities of inventory include tracking stock levels, managing reorder points, and optimizing inventory turnover.

• Tracking stock levels to ensure availability of products

• Managing reorder points to avoid stockouts

• Optimizing inventory turnover to reduce carrying costs

• Implementing barcode scanning for accurate inventory counts

• Utilizing demand forecasting to plan inventory levels

The bill to and ship to addresses in the sales order form are populated based on the customer's default addresses and any overrides specified during order entry.

• Bill to address is typically the default address associated with the customer account

• Ship to address can be the same as bill to or a different address specified during order entry

• Users can override the default addresses for specific orders if needed

Chart of accounts is a list of all the accounts used by an organization, while main accounts are the individual accounts within the chart of accounts.

• Chart of accounts is a structured list of all the general ledger accounts used by an organization.

• Main accounts are the individual accounts within the chart of accounts, representing specific financial transactions.

• Chart of accounts provides a framework for organizing fin...read more

Number sequences are unique identifiers used to generate and assign numbers to records in Dynamics 365 Finance and Operations.

• Number sequences are created in the Number sequences form in the System administration module.

• They are used to automatically generate unique identifiers for various records such as customers, vendors, and transactions.

• Number sequences can be customized to include prefixes, suffixes, and specific...read more

A sales tax group is a grouping of tax codes that are applied to a specific set of products or services.

• Sales tax groups help streamline the tax calculation process for specific items

• They allow for easier management of tax rates for different products or services

• For example, a company may have different tax rates for clothing, electronics, and food items

Item sales tax group is a grouping of items that have the same tax treatment. It is set up in the tax module to apply specific tax rates to items.

• Item sales tax group is used to apply specific tax rates to items that belong to the same group.

• It helps in managing tax calculations for different items efficiently.

• To set up item sales tax group, go to the tax module in the ERP system and create a new tax group.

• Assign the r...read more

Yes, items with different ship sets can be in different inventory

• Items with different ship sets can be stored in different locations or warehouses

• This allows for better organization and tracking of inventory

• For example, high-demand items can be stored in a warehouse closer to customers for faster shipping

Qualification, background and methods of preparing organization structure

• I have a degree in Human Resource Management and 5 years of experience as an SAP HCM Functional Consultant

• I have worked with various clients to design and implement organization structures based on their business needs

• Methods of preparing organization structure include top-down, bottom-up, and matrix approaches

• Top-down approach involves starting w...read more

Process improvement implementation involves analyzing current processes, identifying areas for improvement, implementing changes, and monitoring results.

• Analyze current processes to identify inefficiencies

• Develop a plan for improvement with clear objectives and timelines

• Implement changes gradually to minimize disruption

• Monitor results and adjust as needed to ensure success