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K4 Infotech Onboarding Specialist Interview Questions and Answers
K4 Infotech Onboarding Specialist Interview Experiences
1 interview found
Selected
I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.
(3 Questions)
- Q1. What Is Customer Service ?
- Ans.
Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.
It focuses on building positive relationships with customers to enhance their overall experience.
Examples of customer service include answering phone calls, respond...
- Q2. Do you know about POS system?
- Ans.
Yes, POS system stands for Point of Sale system used for processing transactions in retail and hospitality industries.
POS system is used for processing transactions in retail and hospitality industries.
It includes hardware like cash registers, barcode scanners, and receipt printers.
It also includes software for managing inventory, sales, and customer data.
Examples of POS systems include Square, Shopify POS, and Toast.
- Q3. What will you do if you encounter any irate customer?
- Ans.
I would remain calm, actively listen to the customer's concerns, empathize with them, apologize for any inconvenience, and work towards finding a solution.
Remain calm and composed
Listen actively to the customer's concerns
Empathize with the customer
Apologize for any inconvenience caused
Work towards finding a solution to address the customer's issue
Interview Preparation Tips
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(1 Question)
- Q1. Working experience
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
(5 Questions)
- Q1. Tell me about yourself ?
- Q2. Technical questions related to position?
- Q3. What is your Strength?
- Q4. Where you'll see yourself in next 5 years?
- Q5. Why should we hire you?
(1 Question)
- Q1. Questions were based on my working experience and some were Behavioural questions
(1 Question)
- Q1. Different types of ad campaigns
- Ans.
Different types of ad campaigns include display ads, social media ads, search engine ads, video ads, and email marketing.
Display ads: banner ads on websites
Social media ads: ads on social media platforms
Search engine ads: ads on search engine results pages
Video ads: ads played before, during, or after online videos
Email marketing: promotional emails sent to subscribers
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Jun 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Relevant questions and also some situational questions, if you are an MBA graduate then those are easy for you. But always the basic question is "What does an Onboarding HR do?" and "What documents do Onbo...
- Ans. An Onboarding HR informs the new joinees about company policies, resolve their initial queries and also check their documentation. The documents that needs to be checked are ID proofs and marksheets and for experienced people experience letter and payslips.
Interview Preparation Tips
I applied via Shine and was interviewed in Jul 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Related to banking and other technical
- Q2. Banking resources wise.
- Q3. So many of departments in banking sector
- Q4. Like PL CC HL LI CASA SALES MARKETING FIELD WORK
Interview Preparation Tips
General knowledge and telecom background questions and job description related
(2 Questions)
- Q1. Why you want to change the job
- Q2. When will you join can you join immediately
Interview Preparation Tips
Human Resource Onboarding Specialist Interview Questions & Answers
Genpact
Anonymous
posted on 30 Jan 2024
Selected
I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me something about yourself
- Ans. I am XYZ, I belong from Delhi, If I talk about my educational qualifications so I have done Graduation in this stream and schooling from CBSE Board itself.
- Q2. What is your expectations in terms of salary
Interview Preparation Tips
- Tell me about your daily routine
(1 Question)
- Q1. Working experience
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
(5 Questions)
- Q1. Tell me about yourself ?
- Q2. Technical questions related to position?
- Q3. What is your Strength?
- Q4. Where you'll see yourself in next 5 years?
- Q5. Why should we hire you?
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