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K4 Infotech Onboarding Specialist Interview Questions and Answers
K4 Infotech Onboarding Specialist Interview Experiences
1 interview found
Anonymous
Selected
I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.
(3 Questions)
- Q1. What Is Customer Service ?
- Ans.
Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.
It focuses on building positive relationships with customers to enhance their overall experience.
Examples of customer service include answering phone calls, respond...
- Q2. Do you know about POS system?
- Ans.
Yes, POS system stands for Point of Sale system used for processing transactions in retail and hospitality industries.
POS system is used for processing transactions in retail and hospitality industries.
It includes hardware like cash registers, barcode scanners, and receipt printers.
It also includes software for managing inventory, sales, and customer data.
Examples of POS systems include Square, Shopify POS, and Toast.
- Q3. What will you do if you encounter any irate customer?
- Ans.
I would remain calm, actively listen to the customer's concerns, empathize with them, apologize for any inconvenience, and work towards finding a solution.
Remain calm and composed
Listen actively to the customer's concerns
Empathize with the customer
Apologize for any inconvenience caused
Work towards finding a solution to address the customer's issue
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I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. What is Excel what is vlookup what is your strength and weakness
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Jul 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why Java is platform independent?
- Ans.
Java is platform independent due to its bytecode and JVM.
Java code is compiled into bytecode which is platform-independent.
JVM (Java Virtual Machine) interprets the bytecode and executes it on any platform.
JVM acts as an abstraction layer between the Java code and the underlying hardware.
This allows Java programs to run on any platform that has a JVM installed.
For example, a Java program written on a Windows machine ca...
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Skills evaluated in this interview
I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Toefl score
- Q2. Ielts score
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.
(1 Question)
- Q1. Questions on Salesforce Basics. One can learn all great features in Salesforce.com but we must know the basic admin functionalities and features in Saleforce.
(1 Question)
- Q1. The questions will be on your career, Resume. They will look for story telling skills, can you be a team player and individual player, etc. Can be technical as well.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. 1)Tmaus? 2 ) why are you lefted previous job? 3) technical skills knowledge 4) work in under pressure? 5) hr round 6) manager round
I applied via Walk-in and was interviewed before May 2019. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. About yr self, dream, why choose company, happy moment in your life, inspiration person, Apitutude test
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Tell me u self and role model
- Q2. Im shalini from warangal, I completed my studies and I am a fresher
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Communication and interpersonal and Team handle qualities
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Tell about urself
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