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JPMorgan Chase & Co. Fraud Specialist 2 Interview Questions and Answers

Updated 7 Dec 2022

JPMorgan Chase & Co. Fraud Specialist 2 Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Describe customer service
  • Ans. 

    Customer service is the provision of assistance and support to customers before, during, and after a purchase.

    • Customer service involves actively listening to customers and addressing their concerns or needs.

    • It requires being knowledgeable about the product or service being offered.

    • Effective communication skills are essential in customer service.

    • Providing timely and efficient service is important to ensure customer sati...

  • Answered by AI
  • Q2. Resume tour is mandaolry for evryone
Round 3 - Behavioral 

(2 Questions)

  • Q1. Why switch the current job for JP
  • Ans. 

    I am switching jobs to JP because of the better growth opportunities and work-life balance.

    • JP offers better growth opportunities compared to my current job.

    • JP has a strong reputation in the industry and I believe working here will enhance my skills and knowledge.

    • JP provides a better work-life balance, which is important to me.

    • JP offers competitive compensation and benefits package.

    • I am impressed with the company cultur

  • Answered by AI
  • Q2. Introduction about yourself and past experience
  • Ans. 

    I am an experienced Fraud Specialist with a strong background in detecting and preventing fraudulent activities.

    • I have worked for 5 years in the fraud department of a leading financial institution.

    • During my time there, I successfully identified and investigated numerous cases of fraud, resulting in significant savings for the company.

    • I am highly skilled in analyzing data, conducting thorough investigations, and impleme...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep things real....... ....,...................

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

They will ask about amex cards

Round 3 - One-on-one 

(1 Question)

  • Q1. V and a round is tough
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Difference between credit card and debit card
  • Ans. 

    Credit card is a form of borrowing money with interest, while debit card is linked to your bank account and uses your own funds.

    • Credit card allows you to borrow money up to a certain limit, while debit card uses funds directly from your bank account.

    • Credit card charges interest on the borrowed amount, while debit card does not have interest charges.

    • Credit card may offer rewards or cashback, while debit card does not ty...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Well Fargo CEO's name
  • Q2. Excel formula's
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Psychometric test which was conducted online

Round 3 - Technical 

(1 Question)

  • Q1. Manager round where basics of fraud knowledge will be tested. Interviewer has focused on communication skills and our problem solving
Round 4 - HR 

(1 Question)

  • Q1. Just package discussion and company policies

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on communication. Prepare ur Self introduction. Be confident. For experienced people questions on previous job will be asked so keep that area strong
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Explain about your previous roles and responsibilities
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your strength and weaknesses? Strength 5 Strength
  • Ans. 

    My strength lies in my attention to detail, analytical skills, ability to think critically, strong communication skills, and adaptability.

    • Attention to detail: I am meticulous in reviewing data and identifying discrepancies.

    • Analytical skills: I am able to analyze complex information and detect patterns or anomalies.

    • Critical thinking: I can assess situations objectively and make informed decisions.

    • Communication skills: I...

  • Answered by AI
  • Q2. Tell me 5 things about American Express
  • Ans. 

    American Express is a financial services company known for its credit cards and travel services.

    • American Express is a multinational financial services corporation headquartered in New York City.

    • It is best known for its credit card products, including the American Express Gold Card and Platinum Card.

    • American Express also offers travel services, such as travel insurance and assistance.

    • The company was founded in 1850 and ...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - No interview just scenario based 

(2 Questions)

  • Q1. They provided a scenario and I had to explain how I would handle it
  • Q2. How well do you work under pressure?

I applied via Referral and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Phone call interview 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you know about HSBC?
  • Q3. How did you get to know about this job?
Round 2 - One-on-one 

(6 Questions)

  • Q1. Introduce yourself briefly.
  • Q2. What do you know about HSBC?
  • Q3. What are the lions of HSBC? Do you know the symbol and story behind it?
  • Ans. 

    The lions of HSBC are a symbol of strength and stability. They represent the bank's commitment to its customers.

    • The lions are a pair of bronze statues that stand guard outside HSBC's headquarters in London.

    • They were designed by sculptor Nick Elphick and installed in 2002.

    • The lions are modeled after the original lions that stood outside the bank's Shanghai office in the early 20th century.

    • The lions are a symbol of the b...

  • Answered by AI
  • Q4. What do you know about this role? Do you have any prior experience in fraud operations?
  • Q5. How did you get to know about this job?
  • Q6. Where are you based?
Round 3 - One-on-one 

(2 Questions)

  • Q1. Why should we hire you? What makes you the right candidate?
  • Q2. Will you work for night shift?
Round 4 - HR 

(2 Questions)

  • Q1. Who referred you for this job role?
  • Q2. What is your package expectation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it honest. Prepare about the company, background. Do a little bit of research on the similar job roles in other companies, compare the payscale.
Go through interview tips, interview mock questions for this role.

This is a voice process role, so if you are into talking for 70+ calls in a very pressure oriented atmosphere, if you can handle it,then go for it.

All the best!
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Basic maths, arithmetic and language assesment

Round 3 - One-on-one 

(3 Questions)

  • Q1. One to one interview
  • Q2. Tell me about your previous experience.
  • Q3. Tell me what is chargeback and credit card fraud
  • Ans. 

    Chargeback is a dispute between a customer and a merchant over a transaction. Credit card fraud is unauthorized use of a credit card.

    • Chargeback occurs when a customer disputes a transaction and requests a refund from the merchant's bank.

    • Credit card fraud is when someone uses another person's credit card without their permission.

    • Examples of credit card fraud include skimming, phishing, and identity theft.

    • Fraud specialis...

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. Salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and good communication skills play an important role.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

General test with basic maths cases

Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic hr questions
  • Q2. Situation based question

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication and. Open thinking is the key

JPMorgan Chase & Co. Interview FAQs

How many rounds are there in JPMorgan Chase & Co. Fraud Specialist 2 interview?
JPMorgan Chase & Co. interview process usually has 3 rounds. The most common rounds in the JPMorgan Chase & Co. interview process are Resume Shortlist, HR and Behavioral.
What are the top questions asked in JPMorgan Chase & Co. Fraud Specialist 2 interview?

Some of the top questions asked at the JPMorgan Chase & Co. Fraud Specialist 2 interview -

  1. Describe customer serv...read more
  2. Resume tour is mandaolry for evry...read more

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JPMorgan Chase & Co. Fraud Specialist 2 Salary
based on 38 salaries
₹5 L/yr - ₹8.5 L/yr
At par with the average Fraud Specialist 2 Salary in India
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JPMorgan Chase & Co. Fraud Specialist 2 Reviews and Ratings

based on 5 reviews

4.6/5

Rating in categories

4.7

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4.7

Work-Life balance

5.0

Salary & Benefits

4.7

Job Security

4.7

Company culture

4.5

Promotions/Appraisal

4.5

Work Satisfaction

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