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Jodo Customer Success Associate Interview Questions and Answers

Updated 1 Aug 2024

Jodo Customer Success Associate Interview Experiences

1 interview found

Customer Success Associate Interview Questions & Answers

user image Pragati Panda

posted on 1 Aug 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Aug 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself and the experience
  • Ans. 

    I am a dedicated Customer Success Associate with 3 years of experience in managing client relationships and ensuring customer satisfaction.

    • Managed a portfolio of 50+ clients, consistently exceeding retention goals by 20%

    • Implemented new customer onboarding process, resulting in 30% decrease in churn rate

    • Provided timely and effective support to customers, resulting in 95% satisfaction rate

    • Collaborated with cross-function...

    • Answered by AI
    Add your answer
  • Q2. Role and responsibilities
    • Add your answer
Round 2 - Case Study 

One on one case Study round

Round 3 - HR 

(1 Question)

  • Q1. Salary negotiation
    • Add your answer

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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Success Manager Interview Questions & Answers

Open Financial Technologies Private Limited user image Deb Dass

posted on 10 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - HR 

(1 Question)

  • Q1. Who you are and what you are
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Based on your previous job role
    • Add your answer
More about working at Jodo

Jodo Interview FAQs

How many rounds are there in Jodo Customer Success Associate interview?
Jodo interview process usually has 3 rounds. The most common rounds in the Jodo interview process are HR and Case Study.

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Jodo Customer Success Associate Salary
based on 6 salaries
₹5 L/yr - ₹6.3 L/yr
At par with the average Customer Success Associate Salary in India
View more details

Jodo Customer Success Associate Reviews and Ratings

based on 5 reviews

4.2/5

Rating in categories

3.6

Skill development

4.1

Work-Life balance

4.0

Salary & Benefits

3.7

Job Security

3.8

Company culture

3.5

Promotions/Appraisal

3.6

Work Satisfaction

Explore 5 Reviews and Ratings
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