Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Job Dunia

Compare

4.4

based on 3 Reviews

Filter interviews by

Job Dunia Customer Support Executive Interview Questions and Answers

Updated 3 Oct 2023

Job Dunia Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 3 Oct 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

An aptitude test is an exam used to determine an individual's skill of propensity to succeed in a given activity.

Round 3 - Coding Test

Coding test are Assessments that are designed to evaluate a developer's coding skill and aptitude.

Round 4 - Group Discussion

A group discussion tests the teamwork and communication skills of candidates.

Interview Preparation Tips

Interview preparation tips for other job seekers - also known as a customer service executive, customer support executive's manage a team of customer support representatives and maintain customer satisfaction.

Top trending discussions

View All

Interview Tips & Stories

a business analyst

Best answer to give to HR on why am I on notice!

Hi, I have recently left my job and on my notice with 20 days pending. While giving interviews, when the HR asks me what's the notice I say it's 30 days (officially 60 days). But since only 20 days are left, is it better to tell them outright that I'm on notice or wait for them to ask? 1 or 2 replies I have thought of if they ask why I am already on notice is - "In my current role I was not able to leverage and improve my current skills optimally and it was detrimental to my career path of working towards Product from Business Analyst. With the decision to change company and since I have given quite a few interviews in the last 1.5 months, I decided to put down my papers in order to mitigate the risk of not getting an offer due to a longer notice period." I would like some reviews or feedback on this or is there a better answer to give so that I don't lose much leverage during the interview process. Thanks! P.S. This is for a job in India.

Got a question about Job Dunia?

Ask anonymously on communities.

Interview questions from similar companies

Sales Executive Interview Questions & Answers

Amazon

Anonymous

posted on 20 Nov 2019

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. They asked about How have you developed Business in your Ex Company

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I explained that we rigorously used to do telling calling as well as Birthday-Anniversary wish and offer calling and thus we used to develop our Business. I was First Got Hired through Consultancy via Naukari and after seeing my performance, Amazon-Prione consumed me to the main business on pay roll.

Customer Support Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 16 Mar 2018

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire

3 Questions

Q1. VERSANT TEST(English language and voice test)

Add your answer

Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard

Add your answer

Q3. Salary discussion

Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

Sales Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 7 Dec 2017

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me about your self

Ans.

I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics

Answered by AI

View 7 more answers

Q2. What do you mean by Customer serive

Ans.

Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

Answered by AI

View 1 more answer

Q3. Tell me How to sales Our product

Ans.

To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...

Answered by AI

Add your answer

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

Sales Executive Interview Questions & Answers

Genpact

Anonymous

posted on 12 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. When you asked to say about ur memorable day

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get confused always searching any new topic or something else be cool and always be prepared with your past

Customer Support Executive Interview Questions & Answers

Wipro

Anonymous

posted on 25 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

There are basic questions so we have to resolve.

Interview Preparation Tips

Interview preparation tips for other job seekers - This is very good aaplication and If people are facing any issue so they have to download this application lots of people are getting job here

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 22 Apr 2021

I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. What did you do yesterday?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The intervier is understood me and they was asked me about myself, customer support role and related to any relevant topics

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 19 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR

(3 Questions)

Q1. Ask my introduction?

Add your answer

Q2. And my last experience

Add your answer

Q3. Check my ability to how speak with the customers.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Its a wonderful experience for me...I am so happy to have as a agent of Tech Mahindra. And I have learnt so many things...there have a career growth to be as TL,Quality,Trainer etc...Its a good platform!

Sales Executive Interview Questions & Answers

TCS

Anonymous

posted on 26 Oct 2020

I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. I know ,what is it your questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

Customer Support Executive Interview Questions & Answers

Wipro

Anonymous

posted on 24 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test

Some multiple questions are coming and after that reading peragraph

Round 2 - Coding Test

After they are checking typing speed they provide 1 topic we have to right

Interview Preparation Tips

Interview preparation tips for other job seekers - After that ops round with manger on video call

Job Dunia Interview FAQs

How many rounds are there in Job Dunia Customer Support Executive interview?

Job Dunia interview process usually has 4 rounds. The most common rounds in the Job Dunia interview process are Resume Shortlist, Aptitude Test and Coding Test.