Jio Knowledge Management Associate Interview Questions and Answers

Using Knowledge Material (KM) is crucial for effective knowledge management.

• KM helps in capturing and sharing knowledge within an organization.

• It enables faster decision-making and problem-solving.

• KM improves productivity and efficiency by reducing duplication of efforts.

• Examples of KM include databases, wikis, and knowledge repositories.

• KM also helps in onboarding new employees and retaining institutional knowledge.

Content of KM refers to the information, knowledge, and data that is managed and shared within an organization.

• Content of KM includes both explicit and tacit knowledge

• It can be in various forms such as documents, databases, videos, and conversations

• It should be relevant, accurate, and up-to-date

• It should be easily accessible and searchable

• Examples of content in KM include best practices, case studies, and lessons learn