Knowledge Manager Interview Questions and Answers

Inheritance is a mechanism where a class inherits properties and behaviors from another class. Polymorphism allows objects of different classes to be treated as objects of a common superclass.

• Inheritance allows code reuse and promotes code organization.

• Polymorphism allows for flexibility and extensibility in code.

• Example of inheritance: A Car class can inherit properties and behaviors from a Vehicle class.

• Example of polymorphism: A method that accepts a parameter of type Vehi...read more

Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.

• Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.

• It includes providing information about products or services, processing orders, and resolving issues to ensure customer satisfaction.

• Examples of customer service activities include answering phone calls, responding to ema...read more

The process of what?

• Please provide more context or specify what process you are referring to.