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Ison Technologies Interview Questions and Answers
Ison Technologies Interview Experiences
7 interviews found
Anonymous
I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.
Test about call agent and customer service
(4 Questions)
- Q1. Products that mtn offer
- Ans.
MTN offers a wide range of products including mobile phones, data plans, airtime top-ups, and mobile money services.
Mobile phones
Data plans
Airtime top-ups
Mobile money services
- Q2. What do you understand about call agent
- Q3. How can you help angry customer
- Q4. What does call agents do
- Ans.
Call agents handle incoming and outgoing phone calls for customer service, sales, or support purposes.
Answer customer inquiries and provide information
Resolve customer complaints and issues
Make outbound calls for sales or follow-ups
Update customer records and information
Transfer calls to appropriate departments or individuals
Customer Agent Interview Questions asked at other Companies
Question related to general knowledge
(2 Questions)
- Q1. Like related to basic introduction
- Q2. Then related to salary
GD is the step where we can test the interviewer confidence
Interview Preparation Tips
HR Specialist Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed before Feb 2023. There were 2 interview rounds.
It's basic to medium accounting concept you should know that will do it.
(2 Questions)
- Q1. General Finance and Accounts concepts
- Q2. Good Excel Command
Interview Preparation Tips
Practice Ms Excel there is alot to learn there
Be friendly with the softwares used in process.
Accounts & Finance Executive Interview Questions asked at other Companies
Interview Questionnaire
3 Questions
- Q1. How about Salary and 10% Variable pay/ PLI?
- Q2. Do hard negotiation for Salary because once you join the company then forget about Salary increment and 10% Variable pay/ PLI. There is no such defined process in ISON for apprisal/ Increment/ Variable pay...
- Q3. On 24*7 availability?
- Ans. They will ask about your 24*7 availability and once you agree for 24*7 availability, then ISON will ensure to finish your personal life as you will be required in day and night and also on weekends. So be on toes always wether you are driving or in hospital.
Project Manager IT Infrastructure Interview Questions asked at other Companies
Ison Technologies interview questions for popular designations
(1 Question)
- Q1. Networking related and difference between incident and service request
Interview Preparation Tips
Network Engineer Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed before Aug 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Tell me about yourself?
- Q2. Do you have any experience. If yes then what was the role
- Q3. Why you left previous job
- Q4. Write an advertisement letter on we have launched a new insurance product
- Ans.
Introducing our new insurance product! Protect yourself and your loved ones with our comprehensive coverage.
Comprehensive coverage for all your insurance needs
Affordable premiums with flexible payment options
24/7 customer support for any questions or concerns
Easy online application process
Customizable plans to fit your unique needs
Examples: life insurance, home insurance, car insurance, travel insurance
Interview Preparation Tips
Most of the questions are related to my previous job
Customer Care Executive Interview Questions asked at other Companies
I applied via Referral and was interviewed before Feb 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Why u left the job
- Q2. How many years do you have experience
Interview Preparation Tips
Global Customer Support Interview Questions asked at other Companies
Top trending discussions
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.
(3 Questions)
- Q1. What are Agile Values? Scrum Values? Scrum Ceremonies? Story Points?
- Ans.
Agile values include individuals and interactions over processes and tools, while Scrum values include commitment, courage, focus, openness, and respect.
Agile values prioritize individuals and interactions over processes and tools
Scrum values include commitment, courage, focus, openness, and respect
Scrum ceremonies include Sprint Planning, Daily Standup, Sprint Review, and Sprint Retrospective
Story points are a unit of...
- Q2. As project manager what docs do you prepare? How do you contribute as a PM?
- Ans.
As a project manager, I prepare various documents such as project plans, schedules, budgets, risk assessments, and progress reports. I contribute by leading the team, managing resources, and ensuring project success.
Prepare project plans outlining scope, objectives, deliverables, and timelines
Create schedules to allocate tasks and track progress
Develop budgets to manage project costs effectively
Conduct risk assessments...
- Q3. Capacity? Velocity? etc Agile/Scrum-based questions (bookish) this round was taken by Rajni
(6 Questions)
- Q1. Megha took my final round and asked me questions about Agile/Scrum, Stroy Points (estimation).
- Q2. Ques on explaining Sprint Planning, Retro, Review, using Doc/Excel (screen sharing)
- Q3. Ques on Conflict and Resource Management, some scenario-based question.
- Q4. How will you make a low-performing resource a high-performing one?
- Ans.
Provide clear expectations, offer support and training, provide feedback and recognition, set goals and milestones.
Clearly communicate expectations and goals to the resource.
Offer support and training to help the resource improve their skills and knowledge.
Provide regular feedback and recognition for progress made.
Set specific goals and milestones to track improvement.
Create a development plan with the resource to addr...
- Q5. Megha did not hire me because she felt I had adequate knowledge and practical experience. (insecurities) Anyway, good luck with your interview.
- Q6. What is Scrum of Scrums? What is PI planning?
- Ans.
Scrum of Scrums is a scaled agile framework where multiple Scrum teams coordinate their work. PI planning is a key event in SAFe where teams plan their work for the upcoming Program Increment.
Scrum of Scrums involves representatives from each Scrum team meeting regularly to discuss dependencies and progress.
PI planning is a two-day event where teams align on their objectives, dependencies, and priorities for the upcomi...
Interview Preparation Tips
- Agile Methodology
- Waterfall
- Scrum
- Project Management
Skills evaluated in this interview
I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.
(2 Questions)
- Q1. How could you use AI in a company?
- Q2. Tell me about your past experience.
Few maths , few English , few problem solving
(2 Questions)
- Q1. Few details about data Science regressions and all
- Q2. Write pseudo code in python
Interview Preparation Tips
I was interviewed in Nov 2024.
(4 Questions)
- Q1. What is the code for implementing middleware in .NET?
- Ans.
Middleware in .NET can be implemented using the 'UseMiddleware' method in the Startup class.
Use the 'UseMiddleware' method in the Configure method of the Startup class to add middleware in the request pipeline.
Create a custom middleware class that implements the 'IMiddleware' interface.
Register the custom middleware class in the ConfigureServices method of the Startup class.
- Q2. What are the common exceptions encountered in middleware?
- Ans.
Common exceptions encountered in middleware include timeout errors, connection errors, and invalid input errors.
Timeout errors occur when a request takes too long to process.
Connection errors happen when there is a problem connecting to a database or external service.
Invalid input errors occur when the data provided does not meet the expected format or criteria.
- Q3. What is change detection in Angular?
- Ans.
Change detection in Angular is the process of detecting changes in the application state and updating the view accordingly.
Angular uses change detection to keep the UI in sync with the application state.
It compares the current state of the application with the previous state to determine what has changed.
If a change is detected, Angular updates the view to reflect the new state.
Change detection can be triggered by user...
- Q4. What is the use of the Subject in Angular?
- Ans.
Subject in Angular is used for multicasting observables to multiple subscribers.
Subject is a type of Observable that allows values to be multicasted to multiple Observers.
It acts as both an Observable and an Observer.
Subjects are hot Observables, meaning they start emitting values immediately upon creation.
Example: const subject = new Subject(); subject.next(1); subject.subscribe(value => console.log(value)); // Out
Interview Preparation Tips
Skills evaluated in this interview
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Ison Technologies Interviews By Designations
- Ison Technologies Accounts & Finance Executive Interview Questions
- Ison Technologies Customer Agent Interview Questions
- Ison Technologies Customer Care Executive Interview Questions
- Ison Technologies Global Customer Support Interview Questions
- Ison Technologies HR Specialist Interview Questions
- Ison Technologies Network Engineer Interview Questions
- Ison Technologies Project Manager IT Infrastructure Interview Questions
Interview Questions for Popular Designations
Ison Technologies Interview Process
based on 4 interviews
Interview experience
Interview Questions from Similar Companies
Ison Technologies Reviews and Ratings
based on 47 reviews
Rating in categories
|
Accounts & Finance Manager
9
salaries
|  ₹6.5 L/yr - ₹10 L/yr |
|
Software Engineer
7
salaries
| ₹3 L/yr - ₹9.6 L/yr |
|
Assistant Manager
7
salaries
| ₹5 L/yr - ₹8 L/yr |
|
Technical Lead
7
salaries
| ₹30 L/yr - ₹32 L/yr |
|
Customer Care Executive
7
salaries
| ₹1.2 L/yr - ₹3.2 L/yr |
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