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iSoftStone Desktop Engineer Interview Questions and Answers

Updated 16 Apr 2024

iSoftStone Desktop Engineer Interview Experiences

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Desktop Engineer Interview Questions & Answers

user image ayub otieno

posted on 16 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. I met a recruiter who asked me basic desktop support questions. Emphasis was on networks and device.

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview, just prepare well.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Domain related queries
Round 2 - Technical 

(1 Question)

  • Q1. Data centre related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go through the JD and it's enough to practice for job interview
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected

I was interviewed in Oct 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(9 Questions)

  • Q1. What is ram and what eeprom
  • Ans. 

    RAM is a volatile memory used for temporary storage while EEPROM is a non-volatile memory used for permanent storage.

    • RAM stands for Random Access Memory and is used for temporary storage of data and instructions while the computer is running.

    • EEPROM stands for Electrically Erasable Programmable Read-Only Memory and is used for permanent storage of data that needs to be retained even when the power is turned off.

    • RAM is v...

  • Answered by AI
  • Q2. How to resolve the system slow issue
  • Ans. 

    To resolve system slow issue, check for malware, clear cache, update drivers, and increase RAM.

    • Scan for malware and viruses using antivirus software

    • Clear cache and temporary files

    • Update drivers for hardware components

    • Increase RAM if possible

    • Disable unnecessary startup programs

    • Defragment hard drive

    • Check for overheating and clean the system if necessary

  • Answered by AI
  • Q3. What is the full form vga cabel
  • Ans. 

    VGA stands for Video Graphics Array.

    • VGA is a standard video connection used to connect a computer to a monitor or display.

    • It is an analog video signal that carries red, green, and blue color information.

    • VGA cables have 15 pins and are commonly used for older computer systems.

    • VGA cables are gradually being replaced by digital connections like HDMI and DisplayPort.

  • Answered by AI
  • Q4. What is the cmos full form
  • Ans. 

    CMOS stands for Complementary Metal-Oxide-Semiconductor.

    • CMOS is a type of semiconductor technology used in microprocessors, microcontrollers, and other digital logic circuits.

    • It is known for its low power consumption and high noise immunity.

    • CMOS is commonly used in devices such as computers, smartphones, and digital cameras.

    • The CMOS battery on a computer motherboard is responsible for maintaining the system clock and o...

  • Answered by AI
  • Q5. CMOS is complementary semi conductor
  • Ans. 

    CMOS is a type of semiconductor technology.

    • CMOS stands for Complementary Metal-Oxide-Semiconductor.

    • It is widely used in digital circuits and microprocessors.

    • It consumes very low power and generates less heat compared to other technologies.

    • Examples of CMOS-based devices include smartphones, laptops, and digital cameras.

  • Answered by AI
  • Q6. What is bios Basic input out system
  • Ans. 

    BIOS stands for Basic Input/Output System. It is a firmware that initializes hardware components during boot-up and provides a runtime interface for operating systems.

    • BIOS is responsible for performing a Power-On Self Test (POST) to check if all hardware components are functioning properly.

    • It provides a runtime interface for the operating system to communicate with the hardware components.

    • BIOS settings can be accessed ...

  • Answered by AI
  • Q7. Basic input outputs system
  • Q8. What is the cpu c
  • Ans. 

    CPU stands for Central Processing Unit, which is the primary component of a computer that performs most of the processing.

    • CPU is also known as the brain of the computer

    • It is responsible for executing instructions and performing calculations

    • CPU speed is measured in GHz

    • Examples of popular CPU brands include Intel and AMD

  • Answered by AI
  • Q9. Central processing unit

Interview Preparation Tips

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What’s is the post what is the cmos performed

Skills evaluated in this interview

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About your self and some basics
  • Q2. Salary discussion and offer release dates

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips give ur best
No tips
No tips
No tips no tips
Round 1 - Aptitude Test 

Test is clear

Round 2 - Technical 

(1 Question)

  • Q1. Techanical round clear

Interview Preparation Tips

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Interview Questionnaire 

7 Questions

  • Q1. Desktop support questions.
  • Q2. Networking
  • Q3. Tech support
  • Q4. System administrator
  • Q5. Desktop
  • Q6. Printers
  • Q7. Routers

Interview Questionnaire 

1 Question

  • Q1. 1. About your self. 2.what is ADDS. 3.what is DNS 4. What is IP, MAC. 5.IP classes 6.router protocol 7. What is PING, SSH 8.windows thrubleshoting. 9.what is TCP IP 10. Outlook issue. 11.Ethernet cab...
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Veer Bahadur Singh Purvanchal University (VBSPU) and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Desktop support related
  • Q2. Technical related questions
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
No response
Round 1 - HR 

(5 Questions)

  • Q1. What is difference between share printer and network printer?
  • Ans. 

    A shared printer is connected to a single computer and shared over a network, while a network printer is directly connected to the network.

    • Shared printer is connected to a single computer and shared over a network

    • Network printer is directly connected to the network

    • Shared printer requires the host computer to be turned on for printing

    • Network printer can be accessed by multiple users without relying on a single computer

  • Answered by AI
  • Q2. What is technical issues on desktop support engineer?
  • Ans. 

    Technical issues on desktop support engineer involve troubleshooting hardware and software problems on desktop computers.

    • Troubleshooting hardware issues such as faulty components, connectivity problems, and hardware failures

    • Resolving software issues like operating system errors, application crashes, and driver conflicts

    • Providing support for network connectivity issues, printer problems, and peripheral device malfunctio

  • Answered by AI
  • Q3. Is system is restart multiple times what was the issue?
  • Ans. 

    The issue could be due to a hardware problem, software conflict, or a corrupt system file.

    • Check for any recent software installations or updates that may have caused conflicts

    • Look for any hardware issues such as overheating or faulty components

    • Check system logs for any error messages that may indicate a corrupt system file

    • Consider running diagnostic tests to identify the root cause of the restarts

  • Answered by AI
  • Q4. What is Dora process?
  • Ans. 

    DORA process stands for Discover, Observe, Rationalize, and Automate. It is a methodology used in IT operations for improving efficiency.

    • Discover: Identify the current state of IT operations

    • Observe: Monitor and analyze the performance and issues

    • Rationalize: Evaluate and prioritize improvements

    • Automate: Implement automation to streamline processes

  • Answered by AI
  • Q5. What is the latest OS?
  • Ans. 

    The latest OS is Windows 11, released by Microsoft in October 2021.

    • Windows 11 is the latest operating system released by Microsoft

    • It was officially released in October 2021

    • Windows 11 comes with new features like a redesigned Start menu and Taskbar

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Really a very meaningful question send by hr to me for my better future thanks

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Medium to hard question.

Round 3 - Coding Test 

One is easy problem another one medium problem.

Round 4 - HR 

(3 Questions)

  • Q1. Tell me about your self.
  • Q2. What is your project.
  • Q3. What is your stregth.
  • Ans. 

    My strength lies in my ability to troubleshoot technical issues efficiently and effectively.

    • Strong problem-solving skills

    • Excellent communication skills

    • Ability to work well under pressure

    • Attention to detail

    • Experience with various operating systems and software applications

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidents and gives answer very smartly.

iSoftStone Interview FAQs

How many rounds are there in iSoftStone Desktop Engineer interview?
iSoftStone interview process usually has 1 rounds. The most common rounds in the iSoftStone interview process are One-on-one Round.

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