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IT Mantra Intellectual Desktop Engineer Interview Questions and Answers
IT Mantra Intellectual Desktop Engineer Interview Experiences
1 interview found
Anonymous
I applied via Referral and was interviewed before Sep 2018. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. All questions related to desktop support profile
- Q2. How will you restore data from crashed system to new one
- Ans.
Data can be restored from a crashed system to a new one by using backup files or disk images.
Identify the cause of the crash and ensure it won't happen again on the new system
Create a backup of the data on the crashed system
Transfer the backup files or disk images to the new system
Restore the data from the backup files or disk images onto the new system
Verify that the data has been successfully restored
Interview Preparation Tips
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Interview Preparation Tips
(2 Questions)
- Q1. About DHCP ,and protocol
- Q2. About outlook and troubleshooting
(2 Questions)
- Q1. About your self and some basics
- Q2. Salary discussion and offer release dates
Interview Preparation Tips
No tips
No tips
No tips no tips
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(1 Question)
- Q1. Techanical round clear
Interview Preparation Tips
Interview Questionnaire
7 Questions
- Q1. Desktop support questions.
- Q2. Networking
- Q3. Tech support
- Q4. System administrator
- Q5. Desktop
- Q6. Printers
- Q7. Routers
Interview Questionnaire
1 Question
- Q1. 1. About your self. 2.what is ADDS. 3.what is DNS 4. What is IP, MAC. 5.IP classes 6.router protocol 7. What is PING, SSH 8.windows thrubleshoting. 9.what is TCP IP 10. Outlook issue. 11.Ethernet cab...
Selected
I applied via campus placement at Veer Bahadur Singh Purvanchal University (VBSPU) and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Desktop support related
- Q2. Technical related questions
Desktop Support Engineer Interview Questions & Answers
Tech Mahindra
Ahmad Abdi
posted on 24 Aug 2024
(5 Questions)
- Q1. What is difference between share printer and network printer?
- Ans.
A shared printer is connected to a single computer and shared over a network, while a network printer is directly connected to the network.
Shared printer is connected to a single computer and shared over a network
Network printer is directly connected to the network
Shared printer requires the host computer to be turned on for printing
Network printer can be accessed by multiple users without relying on a single computer
- Q2. What is technical issues on desktop support engineer?
- Ans.
Technical issues on desktop support engineer involve troubleshooting hardware and software problems on desktop computers.
Troubleshooting hardware issues such as faulty components, connectivity problems, and hardware failures
Resolving software issues like operating system errors, application crashes, and driver conflicts
Providing support for network connectivity issues, printer problems, and peripheral device malfunctio
- Q3. Is system is restart multiple times what was the issue?
- Ans.
The issue could be due to a hardware problem, software conflict, or a corrupt system file.
Check for any recent software installations or updates that may have caused conflicts
Look for any hardware issues such as overheating or faulty components
Check system logs for any error messages that may indicate a corrupt system file
Consider running diagnostic tests to identify the root cause of the restarts
- Q4. What is Dora process?
- Ans.
DORA process stands for Discover, Observe, Rationalize, and Automate. It is a methodology used in IT operations for improving efficiency.
Discover: Identify the current state of IT operations
Observe: Monitor and analyze the performance and issues
Rationalize: Evaluate and prioritize improvements
Automate: Implement automation to streamline processes
- Q5. What is the latest OS?
- Ans.
The latest OS is Windows 11, released by Microsoft in October 2021.
Windows 11 is the latest operating system released by Microsoft
It was officially released in October 2021
Windows 11 comes with new features like a redesigned Start menu and Taskbar
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Naukri.com and was interviewed in May 2024. There were 4 interview rounds.
Medium to hard question.
One is easy problem another one medium problem.
(3 Questions)
- Q1. Tell me about your self.
- Q2. What is your project.
- Q3. What is your stregth.
- Ans.
My strength lies in my ability to troubleshoot technical issues efficiently and effectively.
Strong problem-solving skills
Excellent communication skills
Ability to work well under pressure
Attention to detail
Experience with various operating systems and software applications
Interview Preparation Tips
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