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Inspirisys Solution Technical Support Associate Interview Questions and Answers

Updated 1 Jul 2024

Inspirisys Solution Technical Support Associate Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is OSPF? explain
  • Ans. 

    OSPF (Open Shortest Path First) is a routing protocol used to find the best path for data packets in a network.

    • OSPF is a link-state routing protocol

    • It uses Dijkstra's algorithm to calculate the shortest path

    • OSPF routers exchange link-state advertisements (LSAs) to build a topology database

    • It supports multiple areas for scalability

    • OSPF uses cost as a metric to determine the best path

  • Answered by AI
  • Q2. What is BGP protocol
  • Ans. 

    BGP (Border Gateway Protocol) is a standardized exterior gateway protocol used to exchange routing information between different autonomous systems on the internet.

    • BGP is used to make routing decisions based on network policies, rules, and attributes.

    • It operates on TCP port 179.

    • BGP routers exchange routing information through update messages.

    • BGP is classified as a path vector protocol.

    • BGP is crucial for the functioning...

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. How to take remote
  • Ans. 

    To take remote, use remote desktop software like TeamViewer or Remote Desktop Connection.

    • Install remote desktop software on both the local and remote computers.

    • Obtain the remote computer's IP address or ID.

    • Enter the remote computer's IP address or ID in the remote desktop software.

    • Establish a connection and enter the required credentials to access the remote computer.

    • Once connected, you can control the remote computer

  • Answered by AI
  • Q2. How to find critical issue in application
  • Ans. 

    To find critical issues in an application, thorough testing, monitoring, and analyzing user feedback are essential.

    • Perform thorough testing of all functionalities and scenarios

    • Monitor application performance and logs for any anomalies

    • Analyze user feedback and reported issues to prioritize critical issues

    • Use debugging tools and techniques to identify root causes of critical issues

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What is your profession
  • Ans. 

    I am a Technical Support Engineer responsible for providing assistance and resolving technical issues for customers.

    • Provide technical assistance to customers via phone, email, or in person

    • Troubleshoot and resolve hardware and software issues

    • Document and track customer issues and resolutions

    • Collaborate with other teams to escalate complex issues

    • Provide training and guidance to customers on using products or services

  • Answered by AI
  • Q2. What is your good thing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared your self

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test online

Round 2 - Technical 

(2 Questions)

  • Q1. Application support regards gstn
  • Ans. 

    Application support for GSTN involves troubleshooting and resolving issues related to the Goods and Services Tax Network.

    • Understand the GSTN architecture and how it interacts with various applications

    • Troubleshoot connectivity issues between applications and GSTN servers

    • Resolve errors related to GSTN API integration

    • Provide guidance on GSTN compliance and data validation

    • Collaborate with developers and stakeholders to ens

  • Answered by AI
  • Q2. Gstn various modules
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. System slowness issue, network issue,laptop hardware issue....
  • Q2. Outlook slowness issue

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic troubleshooting...
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Technical questions, troubleshoot, ticket resolution.

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence and prepare properly resume and skill.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. How to trouble shoot routers
  • Ans. 

    To troubleshoot routers, start by checking the physical connections and power supply. Then, check the router settings and firmware.

    • Check physical connections and power supply

    • Check router settings and firmware

    • Reset the router to default settings if necessary

    • Check for firmware updates and install if available

    • Check for any network issues or conflicts

    • Contact the manufacturer or internet service provider for further assista

  • Answered by AI
  • Q2. How to find IP address
  • Ans. 

    To find IP address, go to command prompt and type 'ipconfig' for Windows or 'ifconfig' for Mac/Linux.

    • Open command prompt/terminal

    • Type 'ipconfig' for Windows or 'ifconfig' for Mac/Linux

    • Look for 'IPv4 Address' or 'inet' in the output

    • Alternatively, search 'what is my IP address' on Google

  • Answered by AI
  • Q3. What is Router and how to configure it.
  • Ans. 

    A router is a networking device that forwards data packets between computer networks. It connects multiple devices to the internet.

    • Connect the router to the modem using an Ethernet cable

    • Access the router's web-based setup page using a web browser

    • Configure the router's network settings, such as SSID and password

    • Set up port forwarding and other advanced settings if needed

    • Save and apply the changes to the router

  • Answered by AI
  • Q4. What is Modem and how to connect it with Router.
  • Ans. 

    A modem is a device that converts digital signals from a computer into analog signals for transmission over telephone lines.

    • Connect the modem to the router using an Ethernet cable

    • Configure the modem to bridge mode

    • Configure the router to use PPPoE or DHCP

    • Ensure the modem and router have different IP addresses

    • Test the connection by accessing the internet

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process was just 2 rounds.
1st was telephonic for communication skills.
2nd round was face to face interview with Manager.

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Working time and working day

Interview Preparation Tips

Interview preparation tips for other job seekers - I will join immediately once notice period is over

I applied via Approached by Company and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't believe especially recruitment team words and dont take decisions. think twice about their offerings and then only take decisions
Mainly if u already have a job never ever accept this company. They are bluffed me and they terminated me job after 9 months. Even i got best employ award in that same organisation

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Normal bgv questuins
  • Q2. Bakdgeiud quaryims last company experience salary and all.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good environmemt, in interview they will ask Linux basic and more preferably on osi model.

Inspirisys Solution Interview FAQs

How many rounds are there in Inspirisys Solution Technical Support Associate interview?
Inspirisys Solution interview process usually has 1 rounds. The most common rounds in the Inspirisys Solution interview process are Technical.
What are the top questions asked in Inspirisys Solution Technical Support Associate interview?

Some of the top questions asked at the Inspirisys Solution Technical Support Associate interview -

  1. What is OSPF? expl...read more
  2. What is BGP proto...read more

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Inspirisys Solution Technical Support Associate Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
Inspirisys Solution Technical Support Associate Salary
based on 4 salaries
₹1.9 L/yr - ₹2.3 L/yr
44% less than the average Technical Support Associate Salary in India
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