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insaaf.com Support Executive Interview Questions and Answers

Updated 13 Aug 2022

insaaf.com Support Executive Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How to convenience the customer if there is so many workload and customer product not ready
  • Ans. 

    Assure the customer that their product is a priority and provide a realistic timeline for completion.

    • Apologize for the delay and express empathy

    • Explain the current workload and why it is causing a delay

    • Assure the customer that their product is a priority

    • Provide a realistic timeline for completion

    • Offer alternatives or temporary solutions if possible

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Show full confidence and clam nature answer those question which you know very well

Interview questions from similar companies

I applied via AmbitionBox and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

An aptitude test is a widely accepted medium for employers to evaluate a candidate’s intelligence and ability. It can have different types of testing formats, depending on the required skills for the job role.

Round 3 - Technical 

(3 Questions)

  • Q1. How many programming languages do you know? What do you do to improve your technical skills? What are the technical websites you follow?
  • Ans. 

    I know multiple programming languages and constantly work on improving my technical skills.

    • I am proficient in Java, Python, and C++.

    • I regularly participate in coding challenges and competitions to enhance my programming skills.

    • I actively seek out online tutorials, courses, and documentation to learn new programming languages and frameworks.

    • I contribute to open-source projects to gain practical experience and collaborat...

  • Answered by AI
  • Q2. Developing these skills will allow you to feel more confident in using emerging technology and you will become faster in finishing tasks.
  • Q3. A tech website refers to any business that provides a digital technical product or service.

Interview Preparation Tips

Interview preparation tips for other job seekers - Market yourself.
Apply even if you’re not fully qualified.
Job search like it’s your job.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Employer contribution for the payroll
  • Q2. Reason for career gap

I applied via Walk-in and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
  • Ans. Good Afternoon sir/Mam First of all,thank you for giving me this opportunity to introduce myself My name is Navya jyothi. I am pursuing Degree with computer science from Krishna university in Sri Srinivasa Degree college vuyyuru. I had completed my Intermediate from Sri Srinivasa Junior college vuyyuru in the year 2019. I had completed my Schooling fromZpHigh school,tadanki in the year 2017. I belong to middle class f...
  • Answered Anonymously
  • Q2. What is important to you:the money or the work?
  • Ans. "I would say that work is more important.If we work and archive compant goals then obviously money would follow. I believe work to be prior".
  • Answered Anonymously
  • Q3. What are your salary expectations?
  • Ans. As I am fresher,I just accept the salary offered by you. So that i applying for this job.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Know yourself and What you Want....
Pump yourself up and stay positive.

I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Websphere, scenario based questions
  • Q2. Heap dumps, Thread dumps, WAS installation WAS deployment Unix commands
Round 2 - Technical 

(1 Question)

  • Q1. Change management Incident management WAS error logs
Round 3 - HR 

(1 Question)

  • Q1. Discussion on ctc expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare more on technical part.. Be confident on your answers

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Grammar test to check your communication.

Round 3 - HR 

(1 Question)

  • Q1. Basic discussion with HR
Round 4 - Technical 

(1 Question)

  • Q1. Basic network based question

Interview Preparation Tips

Interview preparation tips for other job seekers - Develop Good communication skills.
Read job description and prepare.

Interview Questionnaire 

1 Question

  • Q1. I was asked about L1 level support job. But I was already an employee of Infosys.

I applied via Recruitment Consulltant and was interviewed before May 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Experience related and expectation and why so u want to join wipro
Round 3 - Aptitude Test 
Round 4 - One-on-one 

(1 Question)

  • Q1. Scenario for expirence related questions
Round 5 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be what you are and clear the aptitude test which will be related grammers and maths
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basics of aptitude and reasoning

Round 2 - Group Discussion 

Self details we have to bold and clear voice

Round 3 - HR 

(2 Questions)

  • Q1. Self details about long term goals
  • Q2. About the role interests and hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold while talking on interview and have pleasent mind also good posture having some smile on face when I'm on my third round with hr. He is liked my smile so he doesn't asked much questions.

I applied via Superset and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. What is network and tell me about oso layers
  • Ans. 

    A network is a group of interconnected devices that communicate with each other. OSI layers are a model for understanding network communication.

    • OSI layers are a conceptual model for understanding how data is transmitted over a network.

    • There are seven layers in the OSI model, each with a specific function.

    • The layers are: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Each layer communica...

  • Answered by AI
  • Q2. What is TCP?why it is important
  • Ans. 

    TCP is a protocol used for reliable transmission of data over networks.

    • TCP stands for Transmission Control Protocol.

    • It is a connection-oriented protocol that ensures reliable delivery of data packets.

    • TCP uses a three-way handshake to establish a connection between two devices.

    • It provides flow control, congestion control, and error detection and correction mechanisms.

    • TCP is used for applications that require reliable da...

  • Answered by AI
  • Q3. Diffrence between ipv4 and ipv6
  • Ans. 

    IPv4 uses 32-bit addresses while IPv6 uses 128-bit addresses.

    • IPv4 allows for approximately 4.3 billion unique addresses while IPv6 allows for approximately 340 undecillion unique addresses.

    • IPv6 includes built-in security features such as IPsec while IPv4 requires additional security protocols.

    • IPv6 also includes features such as stateless address autoconfiguration and multicast addressing.

    • IPv4 headers are 20 bytes long ...

  • Answered by AI
  • Q4. Explain diffrent types of network? Give practical examples
  • Ans. 

    There are several types of networks, including LAN, WAN, MAN, WLAN, and VPN.

    • LAN (Local Area Network) - a network that connects devices within a small area, such as a home or office.

    • WAN (Wide Area Network) - a network that connects devices across a large geographical area, such as the internet.

    • MAN (Metropolitan Area Network) - a network that connects devices within a city or metropolitan area.

    • WLAN (Wireless Local Area N...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Introduce yourself in brief
  • Q2. Why you wanna switch your career to IT

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , and talk casually without hesitation because be generous

Skills evaluated in this interview

insaaf.com Interview FAQs

How many rounds are there in insaaf.com Support Executive interview?
insaaf.com interview process usually has 1 rounds. The most common rounds in the insaaf.com interview process are One-on-one Round.

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insaaf.com Support Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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