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Innovapps Software Senior Technical Support Engineer Interview Questions and Answers

Updated 23 Feb 2022

Innovapps Software Senior Technical Support Engineer Interview Experiences

1 interview found

Round 1 - One-on-one 

(4 Questions)

  • Q1. Questions purely based on SQL
  • Q2. Stored procedure,trouble shooting and customer handling basic SQl and VB related questions along with my project skills which I did from NIIT
  • Q3. Basic intro,SQL queries
  • Q4. All about SQL,and E-commerce platforms

Interview Preparation Tips

Topics to prepare for Innovapps Software Senior Technical Support Engineer interview:
  • SQL ,.net ,VB
Interview preparation tips for other job seekers - Innovapps software is an ERP software firm which is well established locally.to a starter and to gain basic knowledge(mainly for girls with less practical knowledge) in practcal development and trouble shooting and customer handling you can achive many things ..boss will asist you with his full knowledge.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

A general and basic aptitude test.

Round 2 - One-on-one 

(2 Questions)

  • Q1. What are the basic questions involved in a self-introduction?
  • Ans. 

    Basic questions in a self-introduction include name, background, experience, and interests.

    • Name: Introduce yourself with your full name.

    • Background: Mention where you are from or your educational background.

    • Experience: Talk about your relevant work experience or skills.

    • Interests: Share a hobby or interest that showcases your personality.

  • Answered by AI
  • Q2. What is your experience with basic mapping techniques?
  • Ans. 

    I have experience with basic mapping techniques including GIS software and data visualization tools.

    • Proficient in using GIS software such as ArcGIS and QGIS

    • Familiar with creating and editing maps, analyzing spatial data, and geocoding

    • Experience in data visualization tools like Tableau for creating interactive maps

    • Knowledge of basic mapping concepts such as layers, projections, and spatial analysis

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I require fundamental information regarding mapping.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

A lot basic questions it's easy

Round 2 - Technical 

(2 Questions)

  • Q1. A bit more about the basic technical questions
  • Q2. What is your knowledge on AI?
  • Ans. 

    I have a strong knowledge of AI, including machine learning, deep learning, natural language processing, and computer vision.

    • Familiar with machine learning algorithms such as linear regression, decision trees, and neural networks

    • Experience with deep learning frameworks like TensorFlow and PyTorch

    • Knowledge of natural language processing techniques for text analysis and sentiment analysis

    • Understanding of computer vision ...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Where I would see my self in next 5 years!!!!

Interview Preparation Tips

Topics to prepare for Wipro Senior Technical Support Engineer interview:
  • Artificial Intelligence
  • Javascript
  • SQL

Skills evaluated in this interview

I applied via Approached by Company and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Network problem and desktop support related questions
Round 3 - HR 

(1 Question)

  • Q1. Technical questions for interview
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself and run through the resume
  • Q2. Educational background and qualifications
Round 2 - Technical 

(1 Question)

  • Q1. Technical interview with team leader

Interview Preparation Tips

Interview preparation tips for other job seekers - Operations round with director
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Walk me through your day to day work
  • Ans. 

    As a Senior Technical Support Engineer, my day-to-day work involves troubleshooting technical issues, providing solutions to customers, and collaborating with cross-functional teams.

    • Reviewing and responding to customer support tickets

    • Collaborating with cross-functional teams to resolve complex technical issues

    • Providing technical guidance and support to junior team members

    • Documenting technical issues and solutions for f...

  • Answered by AI
  • Q2. Discuss technical support Engineer work as per questions supurting L1 & L2 queries.

Interview Preparation Tips

Interview preparation tips for other job seekers - Discuss technical support Engineer detail day to day work & difficulties.
Follow by hr round,
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - Technical 

(1 Question)

  • Q1. Difference between incident and service request

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduce yourself. What are your roles and responsibilities? What types of issues are you handling? What is the difference between an incident and a service request? How do you calculate rating parameters? What tools are you using? How do you handle frustrated users? If you cannot resolve an issue, how do you communicate this to the user and escalate it to a higher level? What kinds of SLAs are in place, and how do they work?

Service Desk Engineer Interview Questions & Answers

Accenture user image Simran's Music World (Twinkle)

posted on 26 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. What are layers in Network
  • Q2. How to find ip of system
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

First Round was assessment test round, Which includes English + Cognitive questions

Round 2 - Technical 

(1 Question)

  • Q1. As I have completed aeronautical engineering. They asked me basic questions related to aeronautics. What are the primary part of the airplane?
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Communication round 

(1 Question)

  • Q1. Brief self introduction
Round 2 - Technical 

(1 Question)

  • Q1. For fresher, How do you troubleshoot when user is getting a blue screen error?

Innovapps Software Interview FAQs

How many rounds are there in Innovapps Software Senior Technical Support Engineer interview?
Innovapps Software interview process usually has 1 rounds. The most common rounds in the Innovapps Software interview process are One-on-one Round.
What are the top questions asked in Innovapps Software Senior Technical Support Engineer interview?

Some of the top questions asked at the Innovapps Software Senior Technical Support Engineer interview -

  1. stored procedure,trouble shooting and customer handling basic SQl and VB relate...read more
  2. All about SQL,and E-commerce platfo...read more
  3. questions purely based on ...read more

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