Inn-think Technologies Tech Support Interview Questions and Answers

1 st round was aptitude test there was reasoning ability, quantitative aptitude and reasoning ability . grammatical questions were also there. email writing and essay writing were there.

We were given two topics and asked to speak any of them , they also asked to speak any topics for 2 minutes

Q1. Trouble shooting steps
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Q2. Challenge situation
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Q1. Why Microsoft you choose
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I chose Microsoft because of its widespread use in the industry and the variety of tools and technologies it offers.
• Microsoft products are widely used in the industry, giving me valuable experience and skills

• Microsoft offers a wide range of tools and technologies for desktop support, making it easier to troubleshoot and resolve issues

• Microsoft certifications are highly recognized and can help advance my career in IT su
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Q2. Diversity inclusion related topic
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Q1. Self introduction
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Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
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Q1. Self introduction
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Q2. Assessment and documents submission
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First round was mcq round

Q1. Some basic salesforce questions
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Q2. Most questions from development
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Q1. Basic questions on OOPS Concepts, SQL Queries and questions related to academic project mentioned on resume. As the role was not of development role the most focus was on basic concepts of computer fundame...read more
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Q2. Scenario Based Questions
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Q1. Tell me about yourself ?
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Q2. Why would we choose you ?
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Q3. Salary expectations.
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Q1. Few linux commands
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Q2. Explain few, Any command for example
Ans. 
Some common commands for technical support engineers include ping, ipconfig, and tracert.
• Ping: Used to test the reachability of a host on an IP network.

• Ipconfig: Displays all current TCP/IP network configuration values.

• Tracert: Shows the route that packets take to reach a specified destination.
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Q1. What is SQL query
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SQL query is a command used to retrieve, insert, update, or delete data in a database.
• SQL query is written in Structured Query Language.

• It can be used to retrieve specific data from a database table.

• Examples of SQL queries include SELECT, INSERT, UPDATE, and DELETE.

• SQL queries can also be used to join multiple tables together to retrieve related data.
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Q2. What is HTTP protocol
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HTTP protocol is a set of rules for transferring data over the internet.
• HTTP stands for Hypertext Transfer Protocol

• It is the foundation of data communication on the World Wide Web

• HTTP uses a client-server model where a client makes a request to a server and the server responds with the requested data

• It operates on top of the TCP/IP protocol

• HTTP requests are made up of methods like GET, POST, PUT, DELETE, etc.
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Q1. Tell me about yourself
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Q2. Current Job role
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Q1. Work Experience
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Q2. Current Job roles and KPIs
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Q1. OS Troubleshooting
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Q2. Network Troubleshooting
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