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Amdocs Technical Support Analyst Interview Questions and Answers

Updated 28 Jun 2024

Amdocs Technical Support Analyst Interview Experiences

1 interview found

Technical Support Analyst Interview Questions & Answers

user image Anonymous

posted on 28 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Basic questions on OOPS Concepts, SQL Queries and questions related to academic project mentioned on resume. As the role was not of development role the most focus was on basic concepts of computer fundame...
    • Add your answer
  • Q2. Scenario Based Questions
    • Add your answer
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself ?
    • Add your answer
  • Q2. Why would we choose you ?
    • Add your answer
  • Q3. Salary expectations.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't loose hope and don't miss opportunities!!! If you are final year student then keep eyes on your college portal or your mail wherever college posts about job opportunities. Keep learning about latest technology and be prepared.

Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

ServiceNow user image Stanely Jones

posted on 2 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Support Role Questions 1) Like explaining a case which was done in your previous role and experience
    • Add your answer
  • Q2. Questions on Javascript
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Interview questions on Javascript, HTML, CSS and behavioural
    • Add your answer
Round 3 - Behavioral 

(1 Question)

  • Q1. Manager Questions based on Position and previous work experience.
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Salesforce user image Anonymous

posted on 21 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why you want to change?
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Troubleshooting questions
    • Add your answer
Round 3 - Behavioral 

(1 Question)

  • Q1. How to handle angry customers
    • Add your answer

Desktop Support Engineer Interview Questions & Answers

Microsoft Corporation user image Anonymous

posted on 28 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Trouble shooting steps
    • Add your answer
  • Q2. Challenge situation
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Why Microsoft you choose
  • Ans. 

    I chose Microsoft because of its widespread use in the industry and the variety of tools and technologies it offers.

    • Microsoft products are widely used in the industry, giving me valuable experience and skills

    • Microsoft offers a wide range of tools and technologies for desktop support, making it easier to troubleshoot and resolve issues

    • Microsoft certifications are highly recognized and can help advance my career in IT su

    • Answered by AI
    Add your answer
  • Q2. Diversity inclusion related topic
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Zoho user image Anonymous

posted on 2 Dec 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was a 1 hour assessment with 10 quantitative, 10 technical, and 20 verbal questions, followed by essay and email writing tasks.

Round 2 - Group Discussion 

It was initially planned as a GD but ended as Self introduction and project explanation in a common forum.

Round 3 - HR 

(2 Questions)

  • Q1. They asked scenario based questions about handling customer issues
    • Add your answer
  • Q2. They asked me why i applied for this role since i am from BE CSE background and several certifications
    • Add your answer

Technical Support Executive Interview Questions & Answers

VMware Software user image Aparna Akundi

posted on 22 Feb 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. VMware related about snapshot process and vmware files etc, networking
    • Add your answer

Customer Support Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 20 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Assessment and documents submission
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I prefer for the people can join 247.ai because the companies culture and environment is really good,working with the company feels we are gaining knowledge and getting an good experience.

Customer Support Associate Interview Questions & Answers

Automatic Data Processing (ADP) user image Anonymous

posted on 9 Jan 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Walk me through the resume
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Walk me through the resume
    • Add your answer
  • Q2. Salary expectation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just speak confidently and make sure to know everything mentioned on the resume

Technical Support Engineer Interview Questions & Answers

Oracle Cerner user image Anonymous

posted on 5 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Few linux commands
    • Add your answer
  • Q2. Explain few, Any command for example
  • Ans. 

    Some common commands for technical support engineers include ping, ipconfig, and tracert.

    • Ping: Used to test the reachability of a host on an IP network.

    • Ipconfig: Displays all current TCP/IP network configuration values.

    • Tracert: Shows the route that packets take to reach a specified destination.

    • Answered by AI
    Add your answer

Engineer- Customer Support Interview Questions & Answers

Oracle user image Anonymous

posted on 19 Feb 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About your self
    • Add your answer
More about working at Amdocs

Amdocs Interview FAQs

How many rounds are there in Amdocs Technical Support Analyst interview?
Amdocs interview process usually has 2 rounds. The most common rounds in the Amdocs interview process are Technical and HR.
What are the top questions asked in Amdocs Technical Support Analyst interview?

Some of the top questions asked at the Amdocs Technical Support Analyst interview -

  1. Basic questions on OOPS Concepts, SQL Queries and questions related to academic...read more
  2. Scenario Based Questi...read more

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Amdocs Technical Support Analyst Interview Process

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Amdocs Technical Support Analyst Salary
based on 9 salaries
₹3.4 L/yr - ₹8.1 L/yr
At par with the average Technical Support Analyst Salary in India
View more details

Amdocs Technical Support Analyst Reviews and Ratings

based on 2 reviews

4.0/5

Rating in categories

3.3

Skill development

4.0

Work-life balance

4.0

Salary

4.0

Job security

4.0

Company culture

3.3

Promotions

4.0

Work satisfaction

Explore 2 Reviews and Ratings
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