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Infosys Technical Support Engineer Interview Questions, Process, and Tips

Updated 24 Jul 2024

Top Infosys Technical Support Engineer Interview Questions and Answers

View all 6 questions

Infosys Technical Support Engineer Interview Experiences

15 interviews found

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. They have asked multiple unix command and sql query
  • Q2. What is the difference between kill and kill -9
  • Ans. 

    kill terminates a process, while kill -9 forcefully terminates a process.

    • kill sends a termination signal to a process, allowing it to gracefully exit.

    • kill -9 sends a SIGKILL signal to a process, forcing it to immediately terminate.

    • kill -9 should be used as a last resort, as it does not allow the process to clean up resources or save data.

    • kill -9 is often used when a process is unresponsive or stuck in an infinite loop.

    • ...

  • Answered by AI

Skills evaluated in this interview

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Regard’s previous experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Regards previous experience
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Regarding core UNIX
  • Q2. Regarding core SQL
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Analytical thinking questions, aptitude related quant related

Round 2 - Technical 

(2 Questions)

  • Q1. Java, oops , multi threading, synchronisation
  • Q2. Maps, collection
Round 3 - HR 

(2 Questions)

  • Q1. Why this company
  • Q2. Strength and weekness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and learns few coding questions

Infosys interview questions for designations

 Technical Support

 (2)

 Technical Support Executive

 (2)

 Technical Support Specialist

 (1)

 Senior Technical Support Engineer

 (1)

 Technical Support Engineer 1

 (1)

 Support Engineer

 (1)

 Technical Engineer

 (4)

 Desktop Support Engineer

 (1)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response

I applied via Indeed and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Good and tough need good communication matters bye bye

Round 2 - HR 

(2 Questions)

  • Q1. Direct about aary discussion ntg is their
  • Q2. Your expection what u r expecting from company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to join Infosys but don't join as fresher

Get interview-ready with Top Infosys Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What is Active Directory
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, and other network objects

    • Allows administrators to manage permissions and access control

    • Supports single sign-on for users to access multiple resources with one login

  • Answered by AI
  • Q2. What is BSOD error
  • Ans. 

    BSOD stands for Blue Screen of Death, a Windows operating system error screen displayed when a system encounters a critical error.

    • BSOD is a stop error screen that appears when the Windows operating system encounters a system crash or critical error.

    • It is often caused by hardware failures, driver issues, or software conflicts.

    • BSOD provides an error code and information about the error, which can help in troubleshooting ...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself

Skills evaluated in this interview

Round 1 - One-on-one 

(1 Question)

  • Q1. What are different types of load balancing?
  • Ans. 

    Load balancing is a technique used to distribute workload across multiple servers to improve performance and availability.

    • There are different types of load balancing such as Round Robin, Least Connection, IP Hash, and Weighted Round Robin.

    • Round Robin distributes requests evenly across servers in a cyclic manner.

    • Least Connection assigns requests to the server with the least active connections.

    • IP Hash uses the client's I...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - read about load balancing and shell scripting

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

user image Sowmitri S H (Som)

posted on 19 Apr 2022

I applied via Shine and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Video Call 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Difference between ref and out
  • Ans. 

    Ref and out are both used to pass parameters by reference in C#. Ref is bidirectional while out is unidirectional.

    • Ref and out are used to pass parameters by reference instead of by value

    • Ref is used for both input and output parameters while out is only used for output parameters

    • Ref requires the variable to be initialized before passing while out does not

    • Example: void MyMethod(ref int x) { x = x + 1; }

    • Example: void MyMe

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Bad luck as i faced network breakdown issues. Unstable jio mobile data internet.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Gramer ,
Technical knowledge,
Arithmetic and reasoning

Round 3 - HR 

(2 Questions)

  • Q1. Self introduction Checking English speeking by asking casual questions like your most memorable day and school days etc And asking questions about the technical skills like... What will you do to prevent f...
  • Q2. What made you to join this organisation.. Why you choose this job ... Why should I hire you.. Tell me about your home town. Tell me about time management and how would you use it in your daily life..
  • Ans. 

    I joined this organization because of its reputation and the opportunity to work as a Technical Support Engineer. I chose this job because of my passion for troubleshooting and helping others. You should hire me because of my technical skills and dedication. My hometown is a small town with a close-knit community. Time management is crucial in my daily life to prioritize tasks and meet deadlines.

    • Joined for organization...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while speeking
Answer the questions in positive way
Mostly Eye contact is important in ofline interviews
If you know the answer then only explain about that brief else say sorry I don't know about that....
Before interview take some water and long breath to build confidence.
Practice will gives the best result ....
After the interview completed thank the HR

Interview Questionnaire 

1 Question

  • Q1. R u interested in c2h

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't ever join as contract employee by the third party payroll. They ll simply kick you out after 3 months. The management don't care about families. All internal company politics. Worst politics . They play with our life

Interview Questionnaire 

1 Question

  • Q1. Where do you see yourself 5 years down the line?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, that's what matters.

Infosys Interview FAQs

How many rounds are there in Infosys Technical Support Engineer interview?
Infosys interview process usually has 1-2 rounds. The most common rounds in the Infosys interview process are Technical, HR and One-on-one Round.
What are the top questions asked in Infosys Technical Support Engineer interview?

Some of the top questions asked at the Infosys Technical Support Engineer interview -

  1. what are different types of load balanci...read more
  2. What is the difference between kill and kill...read more
  3. Difference between ref and ...read more

Tell us how to improve this page.

Infosys Technical Support Engineer Interview Process

based on 6 interviews in last 1 year

1 Interview rounds

  • Technical Round
View more

People are getting interviews through

based on 7 Infosys interviews
Job Portal
WalkIn
Referral
57%
14%
14%
15% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join Infosys Creating the next opportunity for people, businesses & communities
Infosys Technical Support Engineer Salary
based on 365 salaries
₹1.6 L/yr - ₹7.8 L/yr
At par with the average Technical Support Engineer Salary in India
View more details

Infosys Technical Support Engineer Reviews and Ratings

based on 28 reviews

3.4/5

Rating in categories

3.9

Skill development

3.3

Work-Life balance

2.8

Salary & Benefits

3.8

Job Security

3.7

Company culture

2.7

Promotions/Appraisal

3.2

Work Satisfaction

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