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Infosys
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I applied via Company Website and was interviewed in Feb 2021. There were 5 interview rounds.
Different types of customers require different approaches. Frustrated customers need empathy, detail-oriented customers need thoroughness, and passive customers need encouragement.
For frustrated customers, listen actively and empathize with their situation. Offer solutions and follow up to ensure their issue is resolved.
For detail-oriented customers, provide thorough explanations and documentation. Double-check all wor...
I would apologize for not having the answer and offer to research and follow up with the customer.
Acknowledge the customer's question and apologize for not having an immediate answer
Offer to research the question and follow up with the customer
If possible, provide alternative resources or contacts for the customer to seek further assistance
What people are saying about Infosys
I was interviewed before Sep 2021.
I was interviewed before Feb 2024.
The aptitude test was administered in written format, assessing numerical abilities, logical reasoning, and verbal skills. I successfully answered all the questions, scoring 41 out of 50, and proceeded to the next level.
I had a wonderful experience speaking with everyone and contributing positively during the group discussion. The topic assigned was about what AI does and what AI is currently doing. I shared my insights, and everyone was impressed with my contributions. I gave it my best effort and successfully advanced to the next level.
posted on 21 Feb 2025
I am a detail-oriented individual with strong analytical skills and a passion for process improvement.
I have a Bachelor's degree in Business Administration
I have experience working in data analysis and process improvement roles
I am proficient in Microsoft Excel and data visualization tools like Tableau
No aptitude test, some process
I am a dedicated and detail-oriented individual with experience in data entry and process management.
Experienced in data entry and process management
Detail-oriented and dedicated
Strong organizational skills
Proficient in Microsoft Office suite
posted on 10 Jan 2025
I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.
I applied via Referral
We were given a scenario where client and Admin was in discussion. basically, client was bit rude, and Admin was supposed to handle him carefully so that it will not cause adverse impact over the business.
I am a dedicated and detail-oriented individual with a strong background in data analysis and process improvement.
Graduated with a degree in Business Administration
Worked as a data analyst for 2 years
Implemented process improvements that resulted in a 20% increase in efficiency
based on 3 reviews
Rating in categories
Technology Analyst
55.8k
salaries
| ₹3 L/yr - ₹11 L/yr |
Senior Systems Engineer
50.6k
salaries
| ₹2.8 L/yr - ₹9 L/yr |
System Engineer
39.5k
salaries
| ₹2.5 L/yr - ₹5.5 L/yr |
Technical Lead
30.8k
salaries
| ₹5.2 L/yr - ₹19.5 L/yr |
Senior Associate Consultant
27.8k
salaries
| ₹4.5 L/yr - ₹17 L/yr |
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