Infosys Consulting Program Manager Interview Questions and Answers

Managing a new engagement awarded to Infosys

• Conduct a kick-off meeting with the client to understand their requirements and expectations

• Create a detailed project plan with timelines, milestones, and deliverables

• Assign a project team with the required skills and expertise

• Establish communication channels with the client and stakeholders

• Monitor project progress and identify and mitigate risks

• Ensure quality deliverables an...read more

Managing a critical team member

• Identify the issue causing the team member to be critical

• Communicate openly and honestly with the team member

• Provide support and resources to help the team member improve

• Set clear expectations and goals for the team member

• Monitor progress and provide regular feedback

• Consider alternative solutions if the team member's performance does not improve

I disagreed with my supervisor on the approach to a project deadline.

• My supervisor wanted to extend the project deadline, but I believed it was possible to meet the original deadline.

• I presented my case to the supervisor, explaining the progress we had made and the remaining tasks.

• I proposed a revised plan with additional resources and a more efficient workflow to meet the deadline.

• We had a constructive discussion, and...read more

Provided examples of disagreeing with data

• Disagreed with a team member's proposed solution based on data analysis

• Suggested a different approach to a project based on market research

• Challenged a decision made by upper management with data-driven arguments

• Presented data to support a different timeline for a project than originally proposed

• Recommended a change in strategy based on customer feedback data

Infosys Consulting offers a unique combination of global reach, industry expertise, and innovative solutions.

• Global reach: Infosys Consulting has a presence in over 46 countries, allowing for a global perspective and access to diverse talent.

• Industry expertise: With over 30 years of experience, Infosys Consulting has deep knowledge and understanding of various industries, enabling them to provide tailored solutions.

• Inn...read more

Project Manager, Program Manager, and Delivery Manager have different roles and responsibilities.

• Project Manager focuses on managing individual projects, ensuring they are completed on time and within budget.

• Program Manager oversees multiple related projects, ensuring they align with organizational goals and objectives.

• Delivery Manager is responsible for the successful delivery of products or services to clients or cus...read more

My team construct consists of cross-functional teams organized around specific projects or products. I manage the team through effective communication, collaboration, and clear goal setting.

• I organize my team into cross-functional teams to ensure diverse skill sets and perspectives are represented.

• I establish clear goals and objectives for each team and communicate them effectively.

• I encourage open communication and co...read more

I have volunteered for various non-profit organizations and participated in community service activities.

• Volunteered at a local animal shelter

• Participated in beach clean-up events

• Organized a charity fundraiser for a children's hospital

• Mentored underprivileged youth in a youth program

I motivate my team by setting clear goals, providing support and recognition, and fostering a positive work environment.

• I set clear goals and expectations for my team, ensuring they understand the purpose and importance of their work.

• I provide support and resources to help my team members succeed, such as training opportunities or access to necessary tools.

• I recognize and appreciate the efforts and achievements of my t...read more

Yes, I am involved in performance appraisal discussions.

• I regularly participate in performance appraisal discussions with my team members.

• I provide feedback on their strengths and areas of improvement.

• I work with them to set goals and create development plans.

• I ensure that the performance appraisal process is fair and objective.

• I use the feedback received from the performance appraisal to improve team performance.

I helped a team member by providing guidance and support during a challenging project.

• Offered assistance and advice to a team member who was struggling with a complex task

• Took the time to understand their challenges and provided relevant resources and tools

• Acted as a mentor and provided guidance throughout the project

• Offered emotional support and encouragement to boost their confidence

• Collaborated with the team member