Infosys Consulting Interview Questions, Process, and Tips

Q1. What is different outlook and o365
Ans. 
Outlook is an email client while O365 is a cloud-based suite of productivity tools.
• Outlook is a standalone email client software used for sending and receiving emails.

• O365 (Office 365) is a cloud-based suite of productivity tools including email, collaboration, and communication services.

• Outlook can be used with different email providers, while O365 includes Outlook as part of its suite.

• O365 offers additional features ...read more
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Q2. Till me about your self
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Q1. About the work experience
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Q2. The reason for job change
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Q1. Domain specific questions
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Asked to make a Powerpoint presentation

Palindrome,os internals,boot process,debugging

Q1. Reverse string/reverse linked list/fork
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Q1. Standards about project management methodologies in (offshore/onshore) model
Ans. 
Standards for project management methodologies vary between offshore and onshore models.
• Offshore model may require more detailed communication plans due to distance and time zone differences

• Onshore model may focus more on face-to-face interactions and quick decision-making processes

• Both models should adhere to industry standards such as PMBOK or Agile frameworks

• Regular status updates and progress reports are crucial in
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Q1. Use case scenario - in case a new engagement is awarded to Infosys, share how do you manage that Project/Program?
Ans. 
Managing a new engagement awarded to Infosys
• Conduct a kick-off meeting with the client to understand their requirements and expectations

• Create a detailed project plan with timelines, milestones, and deliverables

• Assign a project team with the required skills and expertise

• Establish communication channels with the client and stakeholders

• Monitor project progress and identify and mitigate risks

• Ensure quality deliverables an...read more
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Q2. Share scenario managing a critical team member
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Managing a critical team member
• Identify the issue causing the team member to be critical

• Communicate openly and honestly with the team member

• Provide support and resources to help the team member improve

• Set clear expectations and goals for the team member

• Monitor progress and provide regular feedback

• Consider alternative solutions if the team member's performance does not improve
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Q3. Focus on soft skill like communication, interpersonal skills to address the situation. Unbiased approach and tough decision (if taken) which involved HR
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Q4. Tell me a time , where you do not agree with the supervisor
Ans. 
I disagreed with my supervisor on the approach to a project deadline.
• My supervisor wanted to extend the project deadline, but I believed it was possible to meet the original deadline.

• I presented my case to the supervisor, explaining the progress we had made and the remaining tasks.

• I proposed a revised plan with additional resources and a more efficient workflow to meet the deadline.

• We had a constructive discussion, and...read more
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Q5. Share some examples , where you did not agree backed with data. Means, the logic and facts about why you did not agree or had a different view point
Ans. 
Provided examples of disagreeing with data
• Disagreed with a team member's proposed solution based on data analysis

• Suggested a different approach to a project based on market research

• Challenged a decision made by upper management with data-driven arguments

• Presented data to support a different timeline for a project than originally proposed

• Recommended a change in strategy based on customer feedback data
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Q6. Why Infosys Consulting
Ans. 
Infosys Consulting offers a unique combination of global reach, industry expertise, and innovative solutions.
• Global reach: Infosys Consulting has a presence in over 46 countries, allowing for a global perspective and access to diverse talent.

• Industry expertise: With over 30 years of experience, Infosys Consulting has deep knowledge and understanding of various industries, enabling them to provide tailored solutions.

• Inn...read more
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Q1. Differences in Project Manager, Program Manager and Delivery Manager
Ans. 
Project Manager, Program Manager, and Delivery Manager have different roles and responsibilities.
• Project Manager focuses on managing individual projects, ensuring they are completed on time and within budget.

• Program Manager oversees multiple related projects, ensuring they align with organizational goals and objectives.

• Delivery Manager is responsible for the successful delivery of products or services to clients or cus...read more
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Q2. What is your team construct and how you manage that...
Ans. 
My team construct consists of cross-functional teams organized around specific projects or products. I manage the team through effective communication, collaboration, and clear goal setting.
• I organize my team into cross-functional teams to ensure diverse skill sets and perspectives are represented.

• I establish clear goals and objectives for each team and communicate them effectively.

• I encourage open communication and co...read more
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Q3. What have you done other than your contractual commitment with the Customer
Ans. 
I have volunteered for various non-profit organizations and participated in community service activities.
• Volunteered at a local animal shelter

• Participated in beach clean-up events

• Organized a charity fundraiser for a children's hospital

• Mentored underprivileged youth in a youth program
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Q1. How you motivate your team and are you involved in their career progression
Ans. 
I motivate my team by setting clear goals, providing support and recognition, and fostering a positive work environment.
• I set clear goals and expectations for my team, ensuring they understand the purpose and importance of their work.

• I provide support and resources to help my team members succeed, such as training opportunities or access to necessary tools.

• I recognize and appreciate the efforts and achievements of my t...read more
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Q2. Are you involved in performance appraisal discussions
Ans. 
Yes, I am involved in performance appraisal discussions.
• I regularly participate in performance appraisal discussions with my team members.

• I provide feedback on their strengths and areas of improvement.

• I work with them to set goals and create development plans.

• I ensure that the performance appraisal process is fair and objective.

• I use the feedback received from the performance appraisal to improve team performance.
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Q3. Scenario where you helped a team member beyond your duties
Ans. 
I helped a team member by providing guidance and support during a challenging project.
• Offered assistance and advice to a team member who was struggling with a complex task

• Took the time to understand their challenges and provided relevant resources and tools

• Acted as a mentor and provided guidance throughout the project

• Offered emotional support and encouragement to boost their confidence

• Collaborated with the team member
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Q1. About SAP GRC implementation
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