Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Infosys BPM Team. If you also belong to the team, you can get access from here

Infosys BPM Verified Tick

Compare button icon Compare button icon Compare
3.6

based on 9.9k Reviews

Play video Play video Video summary

Filter interviews by

Infosys BPM Senior Technical Support Executive Interview Questions and Answers

Updated 2 Sep 2023

Infosys BPM Senior Technical Support Executive Interview Experiences

1 interview found

Senior Technical Support Executive Interview Questions & Answers

user image Anonymous

posted on 2 Sep 2023

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Just asking about brief about your last experience with company and workplace
    • Add your answer
  • Q2. Tell me about an incident when you were handled irritate 😠 customer and the end of conversation you got compliments from that same cx for your assistant ?
    • Add your answer
Round 3 - Behavioral 

(4 Questions)

  • Q1. He have only one question have you chase pressure of your work
    • Add your answer
  • Q2. Would you handle 3 chats a at the same time
  • Ans. 

    Yes, I am experienced in handling multiple chats simultaneously to provide efficient support.

    • I have experience in multitasking and prioritizing tasks effectively.

    • I am skilled in managing time efficiently to ensure all chats are addressed in a timely manner.

    • I can quickly switch between chats while maintaining a high level of customer service.

    • Example: I have successfully handled 4 chats simultaneously in my previous role

    • Answered by AI
    Add your answer
  • Q3. You don’t have experience to working at night shift , would you be mange night shift as well day shift ?
    • Add your answer
  • Q4. Do you have ability to work for any shift
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have patient to cash pressure and disrespect from leaders you can easy enough for survival

Top trending discussions

View All
Interview Tips & Stories
5d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
Got a question about Infosys BPM ?
Ask anonymously on communities.

Interview questions from similar companies

Senior Technical Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 3 Nov 2021

I applied via Recruitment Consultant and was interviewed in Oct 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why tech Mahindra
  • Ans. Looking for a stable career and job security
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and and always speak positive

Senior Technical Support Executive Interview Questions & Answers

IBM user image Anonymous

posted on 27 Jul 2023

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

You give any assignment i can clear this assignment ...

Round 3 - HR 

(2 Questions)

  • Q1. What is your qualification
    • Add your answer
  • Q2. Bachulor of Computer application
  • Ans. 

    Bachelor of Computer Application is a 3-year undergraduate degree program focusing on computer applications and software development.

    • Focuses on computer applications and software development

    • Covers subjects like programming languages, database management, web development

    • Provides practical knowledge and skills for IT industry

    • Opens up career opportunities in software development, IT consulting, system analysis

    • Answered by AI
    Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. What is your full name and whare u r form
  • Ans. I am imrna khan and i ma from myore
    • Answered Anonymously
    Add your answer
  • Q2. I am imran khan and also I am form mysore
    • Add your answer

Senior Technical Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 4 Jun 2022

I applied via Naukri.com and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. HR will only check your comm skills they can give you any random topic to speak + they could ask you to repeat the world or sentence to check your pronunciation.
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Its totally depends in which profile you are attending this ...for me its for tech support associate so I was asked the questions vrelated to basic networking and some scenarios related to that.
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. There is online technical test including the typing speed test.
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Final HR for salary and documentation!!!
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and what ever the field you are choosing always go to their basics!!!

Senior Technical Support Executive Interview Questions & Answers

Genpact user image Anonymous

posted on 24 Aug 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
-

I applied via AmbitionBox and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Salary, time, shift, incentive
    • Add your answer
  • Q2. Policy, Hybrid,
    • Add your answer
  • Q3. Growth period policy
  • Ans. 

    I also know the policy of Genpact, it is good platform to growth my career, HR is very cooperative and listening to employees problems, team culture FLM behavior and sports field too.

    • Answered Anonymously
    Add your answer
  • Q4. Tell me about your self
  • Ans. 

    Hi, my name is Dalip and I am married, I have two sons. My wife is a housewife. My father is a retired person and mother is also a housewife. I have completed my master degree from jodhpur university and I have completed my graduation from ss jain subodh college jaipur ,passed my schooling from kendriya vidyalaya jaipur 2.

    • Answered Anonymously
    Add your answer
  • Q5. Why join Genpact
  • Ans. 

    Because I started my career with Genpact and I know about Genpact culture.

    • Answered Anonymously
    Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Previous company experience, project relative question,
    • Add your answer

Senior Technical Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 3 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Essay writing to check your grammar

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Why do you leave previous organisation
    • Add your answer
Round 4 - Assignment 

Typing test, needed 25WPM with 90% accuracy

Round 5 - Technical 

(1 Question)

  • Q1. About Internet Service Provider
    • Add your answer

Senior Technical Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 1 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What was you previous role
    • Add your answer

Senior Technical Support Executive Interview Questions & Answers

Cognizant user image Anonymous

posted on 8 Oct 2022

I applied via Referral and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Tested on the sql basics & told to write some queries.

Round 3 - Behavioral 

(1 Question)

  • Q1. Some sql questions & explained about how the project works.
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. It was all about salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Solid in database foundations will land on this job.

Software Engineer Interview Questions & Answers

Wipro user image Anonymous

posted on 16 Sep 2021

I was interviewed before Sep 2020.

Round 1 - Coding Test 

(1 Question)

Round duration - 140 minutes
Round difficulty - Medium

Test timing was at 2:00 pm , it was conducted in a college and the environment was good for the test. Camera was a primary part of test, so no suspicious activity.

  • Q1. 

    Sum of Two Numbers Represented as Arrays

    Given two numbers in the form of two arrays where each element of the array represents a digit, calculate the sum of these two numbers and return this sum as an ar...

  • Ans. 

    Given two numbers represented as arrays, calculate their sum and return the result as an array.

    • Iterate through the arrays from right to left, adding digits and carrying over if necessary

    • Handle cases where one array is longer than the other by considering the remaining digits

    • Ensure the final sum array does not have any leading zeros

    • Answered by AI
    Add your answer
Round 2 - Face to Face 

Round duration - 20 minutes
Round difficulty - Easy

The round was conducted at around 12 p.m. I was called at the college location and then it was conducted. The interviewer was quite polite and frank.

Round 3 - HR 

Round duration - 8 minutes
Round difficulty - Easy

This round was conducted right after finishing and clearing the technical round at the same place and on the same day.

Interview Preparation Tips

Eligibility criteriaAbove 60 %Wipro Limited interview preparation:Topics to prepare for the interview - OOPS, Data Structures, Database Concepts, Coding problemsTime required to prepare for the interview - 2-3 monthsInterview preparation tips for other job seekers

Tip 1 : Practice atleast 2-3 Coding problems daily so your logic building becomes stronger.
Tip 2 : Exercise problems based on OOPS concepts and others too.
Tip 3 : If you can have your own project built, then it's the major point and will act as a plus point.

Application resume tips for other job seekers

Tip 1 : Your resume should be in standard form, short and simple will be more effective.
Tip 2 : Whatever you have learned, you need to mention it in your resume as that will be your primary source of selection and having project on your resume is important.

Final outcome of the interviewSelected

Skills evaluated in this interview

Customer Service Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What's your salary expectations
    • Add your answer
  • Q2. What's your strength and weakness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime
More about working at Infosys BPM

Infosys BPM Interview FAQs

How many rounds are there in Infosys BPM Senior Technical Support Executive interview?
Infosys BPM interview process usually has 3 rounds. The most common rounds in the Infosys BPM interview process are Resume Shortlist, HR and Behavioral.

Tell us how to improve this page.

Infosys BPM Interviews By Designations

Interview Questions for Popular Designations

Infosys BPM Senior Technical Support Executive Interview Process

based on 1 interview

Interview experience

2
  
Poor
View more

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.5k Interviews
Accenture Interview Questions
3.8
 • 8.2k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Cognizant Interview Questions
3.7
 • 5.6k Interviews
Capgemini Interview Questions
3.7
 • 4.8k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
IBM Interview Questions
4.0
 • 2.3k Interviews
Teleperformance Interview Questions
3.9
 • 1.8k Interviews
View all

Fast track your campus placements

Aditya Degree College, Kakinada Placement Questions
4 Interviews
St Josephs Degree College, Kurnool Placement Questions
2 Interviews
Dr SNS Rajlaxmi College of Arts & Science, Coimbatore Placement Questions
2 Interviews
St Aloysius College, Mangalore Placement Questions
1 Interview
Industrial Training Institute (ITI) Placement Questions
1 Interview
Jawaharlal Nehru Technological University (JNTU) Placement Questions
1 Interview
University of Allahabad, Allahabad Placement Questions
1 Interview
View all
Infosys BPM Senior Technical Support Executive Salary
based on 224 salaries
₹2 L/yr - ₹6 L/yr
21% less than the average Senior Technical Support Executive Salary in India
View more details

Infosys BPM Senior Technical Support Executive Reviews and Ratings

based on 18 reviews

3.0/5

Rating in categories

3.0

Skill development

3.1

Work-life balance

2.2

Salary

3.9

Job security

3.1

Company culture

2.4

Promotions

2.9

Work satisfaction

Explore 18 Reviews and Ratings
Infosys BPM Salaries in India
Senior Processing Executive
12.4k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Process Specialist
8.5k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Processing Executive
5k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Account Assistant
4.1k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Accountant
3k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Infosys BPM with

Accenture

3.8
Compare

TCS

3.7
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview