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Infoblox Technical Support Engineer Interview Questions and Answers

Updated 11 Apr 2023

Infoblox Technical Support Engineer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. Basic networking Questions From OSI layers Basics questions from DNS and DHCP.
  • Ans. Read OSI model Read packet flow DNS and DHCP
  • Answered Anonymously
  • Q2. Packet flow questions
  • Q3. Read from any source - Within network and outside the network
  • Q4. Scenario based questions
  • Q5. Based on how good you are with basic networking knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - If they ask you some basic questions try to put all the information in it

Interview Questionnaire 

2 Questions

  • Q1. Which port is used by ftp
  • Ans. 

    FTP uses port 21 for control and port 20 for data transfer.

    • FTP uses two ports: 21 for control and 20 for data transfer.

    • Port 21 is used for sending commands and receiving responses.

    • Port 20 is used for sending data.

    • FTP can also use passive mode, which uses a range of ports for data transfer.

    • FTP over SSL/TLS uses port 990 for control and port 989 for data transfer.

  • Answered by AI
  • Q2. 21,22

Skills evaluated in this interview

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Q5. How to release previous IP which assign to your device?

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Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to project
  • Q2. Explain the project
  • Ans. 

    The project is a software application designed to provide technical support to customers experiencing issues with a product or service.

    • Developed a user-friendly interface for customers to submit support tickets

    • Implemented a ticketing system to track and prioritize customer issues

    • Integrated knowledge base articles to provide self-help resources for common problems

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related to project
  • Q2. Explain the project
  • Ans. 

    The project is a software application designed to streamline technical support processes and improve customer satisfaction.

    • Developed a user-friendly interface for customers to submit support tickets

    • Implemented a ticketing system to track and prioritize support requests

    • Integrated knowledge base for quick access to troubleshooting guides

    • Utilized automation tools to expedite resolution times

    • Conducted regular analysis of s

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. About education
  • Q2. Explain them about my education
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Technical 

(2 Questions)

  • Q1. What can you tell me about SCCM technology?
  • Ans. 

    SCCM (System Center Configuration Manager) is a software management suite developed by Microsoft for managing large groups of computers running Windows OS.

    • SCCM allows for remote control, patch management, software distribution, operating system deployment, network access protection, and hardware and software inventory.

    • It helps organizations to manage their IT infrastructure more efficiently and securely.

    • SCCM integrates...

  • Answered by AI
  • Q2. What is Active Directory and how does it function?
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, groups, and more

    • Allows for authentication and authorization of users and computers

    • Enables administrators to manage and secure network resources

    • Supports features like Group Policy, LDAP, and Kerberos authentication

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Communication skills
  • Q2. Personal information about studies and family

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong technical skills are required.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Computer related questions
  • Q2. 32 bit vs 64 bit Computer Architecture
  • Ans. 

    32 bit architecture can address up to 4GB of RAM, while 64 bit can address much more.

    • 32 bit architecture has a maximum addressable memory of 4GB

    • 64 bit architecture can address much more memory, up to 16 exabytes

    • 64 bit architecture can perform more calculations per clock cycle

    • 64 bit architecture is required for running certain software, such as Adobe Creative Suite

    • 32 bit architecture is still commonly used in older syst

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep prepare with basic computer related questions.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About previous experience
  • Q2. Relevant skills and projects
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Difference between biot number and nusselt number
  • Ans. 

    Biot number represents the ratio of internal resistance to external resistance in heat transfer, while Nusselt number represents the ratio of convective to conductive heat transfer.

    • Biot number is used to determine the relative importance of internal resistance to heat transfer compared to external resistance.

    • Nusselt number is used to determine the relative importance of convective heat transfer compared to conductive h...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare your basics for round 1

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Walk me through your resume?
  • Q2. Could you brief more about your projects?
  • Q3. Technical terms you used in your project explanation will be asked?
  • Q4. Nothing much, just focus on your basics and be honest and confident. They really like it when you don’t know an answer and you admit it.
Round 3 - Technical 

(2 Questions)

  • Q1. They focused more on my projects and was cross checking my answers given in round-1
  • Q2. Basic engineering questions, if you are well aware of the job description, there’s nothing to worry about. Just try to relate your answers to the JD.
Round 4 - HR 

(3 Questions)

  • Q1. Basic HR, are you willing to relocate?
  • Q2. Why are you leaving your current job?
  • Q3. Why do you want to join ansys?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest and confident. If you don’t fit in the job description just don’t apply for it. Recruiters are professionals and they know what they are looking for. You just can’t fool them if you don’t match the JD.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to project
  • Q2. Explain the project
  • Ans. 

    The project is a software application designed to provide technical support to customers experiencing issues with a product or service.

    • Developed a user-friendly interface for customers to submit support tickets

    • Implemented a ticketing system to track and prioritize customer issues

    • Integrated knowledge base articles to provide self-help resources for common problems

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related to project
  • Q2. Explain the project
  • Ans. 

    The project is a software application designed to streamline technical support processes and improve customer satisfaction.

    • Developed a user-friendly interface for customers to submit support tickets

    • Implemented a ticketing system to track and prioritize support requests

    • Integrated knowledge base for quick access to troubleshooting guides

    • Utilized automation tools to expedite resolution times

    • Conducted regular analysis of s

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. About education
  • Q2. Explain them about my education
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About previous experience
  • Q2. Relevant skills and projects

Infoblox Interview FAQs

How many rounds are there in Infoblox Technical Support Engineer interview?
Infoblox interview process usually has 2 rounds. The most common rounds in the Infoblox interview process are Resume Shortlist and One-on-one Round.
How to prepare for Infoblox Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Infoblox. The most common topics and skills that interviewers at Infoblox expect are Customer Service, Linux, DNS, DHCP and Network Administration.
What are the top questions asked in Infoblox Technical Support Engineer interview?

Some of the top questions asked at the Infoblox Technical Support Engineer interview -

  1. Which port is used by ...read more
  2. Basic networking Questions From OSI layers Basics questions from DNS and DHC...read more
  3. Read from any source - Within network and outside the netw...read more

Tell us how to improve this page.

Join Infoblox Infoblox is the company that unites networking and security

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Infoblox Technical Support Engineer Salary
based on 57 salaries
₹4.5 L/yr - ₹9.2 L/yr
53% more than the average Technical Support Engineer Salary in India
View more details

Infoblox Technical Support Engineer Reviews and Ratings

based on 13 reviews

4.6/5

Rating in categories

4.4

Skill development

4.3

Work-Life balance

4.8

Salary & Benefits

4.7

Job Security

4.6

Company culture

4.4

Promotions/Appraisal

4.3

Work Satisfaction

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