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Infinx Call Center Executive Interview Questions and Answers

Updated 14 Nov 2022

Infinx Call Center Executive Interview Experiences

1 interview found

Call Center Executive Interview Questions & Answers

user image Geetanjali Gajendra

posted on 14 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Online 

(2 Questions)

  • Q1. About u and ur family members
  • Q2. I have mon and dad and 2 brothers
Round 3 - Online 

(1 Question)

  • Q1. Some call center questions
Round 4 - Online 

(2 Questions)

  • Q1. What was ur strength
  • Ans. 

    My strength is my ability to communicate effectively and empathetically with customers.

    • I have excellent verbal and written communication skills

    • I am able to listen actively and understand customer needs

    • I am able to remain calm and patient in difficult situations

    • I am able to provide solutions that meet customer needs

    • I am able to build rapport and establish trust with customers

    • For example, in my previous role as a custome...

  • Answered by AI
  • Q2. What was ur weekness
  • Ans. 

    My weakness is that I can be too detail-oriented, which sometimes slows down my work.

    • I tend to focus on small details and can spend too much time on them

    • I sometimes struggle with prioritizing tasks because I want everything to be perfect

    • I have learned to manage this weakness by setting clear deadlines and seeking feedback from colleagues

    • For example, in my previous role, I would spend extra time proofreading emails befo...

  • Answered by AI
Round 5 - Online 

(5 Questions)

  • Q1. Self introduction and hobbies
  • Ans. Self Geetanjali and hobbies drowing and listening music
  • Answered by Geetanjali Gajendra
  • Q2. Strength and weekness
  • Q3. About ur family members
  • Q4. Self introduction and
  • Q5. Am from odisha I did my graduation in b.com

Interview Preparation Tips

Interview preparation tips for other job seekers - No I dont advice any job seekers and I want this job to improve my skills

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Computer services
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Not Selected

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. What is the data center PUE
  • Ans. 

    PUE stands for Power Usage Effectiveness and is a metric used to measure the energy efficiency of a data center.

    • PUE is calculated by dividing the total amount of power used by the data center by the power used by the IT equipment.

    • A lower PUE value indicates a more energy-efficient data center.

    • For example, a data center with a PUE of 1.5 means that for every 1.5 watts of total power consumed, only 1 watt is used by the

  • Answered by AI
  • Q2. Briefly explain refrigerator cycle
  • Ans. 

    Refrigerator cycle is a process where refrigerant absorbs heat from inside the fridge, moves it outside, and releases it.

    • Refrigerant absorbs heat from inside the fridge, cooling the air.

    • The refrigerant then moves to the compressor where it is compressed into a high-pressure, high-temperature gas.

    • The hot gas releases heat outside the fridge through the condenser coils, cooling and condensing into a liquid.

    • The liquid ref...

  • Answered by AI
  • Q3. What is the transformer hormones & what effects
  • Q4. Dg sets power failure, how to commend taken
  • Ans. 

    In case of DG sets power failure, specific commands should be executed to address the issue.

    • Check the fuel level in the DG set and refill if necessary

    • Inspect the battery for any issues and replace if needed

    • Restart the DG set and monitor for any error messages

    • Contact the maintenance team for further assistance if the issue persists

  • Answered by AI
  • Q5. PAC units explain
  • Ans. 

    Precision Air Conditioning (PAC) units are specialized air conditioning systems designed for data centers to maintain precise temperature and humidity levels.

    • PAC units are used in data centers to ensure optimal operating conditions for servers and other equipment.

    • They are designed to provide precise temperature and humidity control, typically with close temperature tolerances.

    • PAC units often have redundant components f...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Microsoft Corporation Data Center Engineer interview:
  • Technical Support

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Initial Discussion round 

(1 Question)

  • Q1. Basic questions about the role to understand if I was worth getting the job or not.

Interview Preparation Tips

Topics to prepare for Google Data Center Engineer interview:
  • Computer Hardware
  • Computer networks
  • Linux
  • Linux Administration
  • Unix
Interview preparation tips for other job seekers - I would suggest to be well prepared about your resume. What we write in the resume should be well understood by us and we should anticipate the questions that the interviewer may ask about our resume. The projects and certifications such as CCNA, RHCSA should only be mentioned if you have the appropriate knowledge about them because the recruiter may ask you questions regarding it.
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Computer services
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at UEM Kolkata and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. What about dna?
  • Q2. What about chatted account?
  • Ans. 

    Chatted account refers to an account that has been interacted with through chat communication.

    • Chatted accounts are typically used in customer service settings to communicate with customers via chat platforms.

    • These accounts may contain chat logs, customer information, and details of interactions.

    • Chatted accounts can help track customer inquiries, issues, and resolutions.

    • Examples of chatted account platforms include Zend

  • Answered by AI
  • Q3. Who is ceo in sap?
  • Ans. 

    Christian Klein is the CEO of SAP.

    • Christian Klein became the CEO of SAP in 2020.

    • He previously served as the co-CEO alongside Jennifer Morgan.

    • Klein has been with SAP since 1999, starting as a student.

    • He has held various leadership positions within the company before becoming CEO.

  • Answered by AI
  • Q4. Can sap send me a offer letter as a co-ceo?
  • Q5. Can sap give a bank account for co-ceo?
  • Ans. 

    Yes, SAP can provide a bank account for a co-CEO.

    • SAP can set up bank accounts for employees, including co-CEOs.

    • The bank account details can be stored in SAP's system for easy access and management.

    • SAP can also integrate with banking systems for seamless transactions.

  • Answered by AI
  • Q6. What about salary of co-ceo?
  • Q7. Can sap update my name mark as a ceo?
  • Ans. 

    Yes, SAP can update your name mark as a CEO.

    • SAP allows users to update their personal information, including their name and title.

    • You can change your name mark to reflect your current position as a CEO.

    • Make sure to follow the proper steps and permissions within your organization's SAP system.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I giving my time .thany you everybody.

I applied via campus placement at Indian Institute of Technology (IIT), Mumbai and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Training services job position in India
  • Q2. Training services job position in India with Google Adsense facebook indeed microsoft Apple

Interview Preparation Tips

Interview preparation tips for other job seekers - My joining letter and benefits uniform to join working with LinkedIn naukari shine Google Adsense facebook indeed microsoft Apple

I applied via campus placement at Sri Krishna Arts and Science College, Coimbatore and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Itsall about general aptitude and verb questions

Round 2 - Group Discussion 

I got the topic online education

Interview Preparation Tips

Topics to prepare for Zoho Calling Agent interview:
  • Network Security
Interview preparation tips for other job seekers - Nice and the were very kind to me they thbs kkks

Infinx Interview FAQs

How many rounds are there in Infinx Call Center Executive interview?
Infinx interview process usually has 5 rounds. The most common rounds in the Infinx interview process are Resume Shortlist.
What are the top questions asked in Infinx Call Center Executive interview?

Some of the top questions asked at the Infinx Call Center Executive interview -

  1. What was ur stren...read more
  2. Am from odisha I did my graduation in b....read more
  3. I have mon and dad and 2 broth...read more

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