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IndusInd Bank

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3.6

based on 10.5k Reviews

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IndusInd Bank Collection Agent Interview Questions and Answers

Updated 10 Apr 2023

IndusInd Bank Collection Agent Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Behavioral 

(2 Questions)

  • Q1. Father name is Makbul Hossain Address Shanti para Bhakti Nagar Jalpaiguri
  • Q2. Qualification Graduate Experience job Salesman

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good,boy the sincerely work the company.every company

Interview questions from similar companies

I applied via Company Website and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Wear a formal dress code,clean save,
& Practice makes better , Don't feel negative always think positive attitude

I applied via Referral and was interviewed in Jan 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Binesh madam taken my interview second round she asked me about EMI , what is collection department, what is x bucket

Interview Preparation Tips

Interview preparation tips for other job seekers - Best they were
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Questions for group discussion.

Round 2 - HR 

(2 Questions)

  • Q1. What strategies can be implemented to improve growth?
  • Q2. Company policy ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Advance to the next level of growth.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Aap ki education
  • Q2. Last company salary
  • Ans. 

    My last company salary was $50,000 per year.

    • My last company salary was $50,000 per year

    • I received a yearly salary of $50,000 at my previous job

    • My last company paid me $50,000 annually

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Age se kisi ke kaam ko mat dekhe
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. 1-Introduce your self what was your achievement and job responsibilities?
  • Ans. 

    I am an experienced Collection Officer with a proven track record of achieving targets and effectively managing job responsibilities.

    • Achievement: Consistently exceeded monthly collection targets by 20% for the past two years.

    • Job Responsibilities: Managed a portfolio of 500+ delinquent accounts, implemented effective collection strategies, and negotiated payment plans with customers.

    • Achievement: Reduced the average days...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduce yourself About your achievement
  • Ans. 

    I am an experienced Collection Officer with a proven track record of achieving targets and resolving customer debts.

    • Successfully reduced outstanding debts by 20% within 6 months

    • Consistently met or exceeded monthly collection targets for the past 3 years

    • Implemented new strategies to improve collection efficiency, resulting in a 15% increase in recovery rate

    • Received Employee of the Month award twice for outstanding perfo

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear all ,
If you once join collection roles @ ujjivan small finance Bank Ltd then forget about your next promotion job opportunity here. After long time your senior not gives you for manager vintage level job opportunity because they knows now current situation @market very difficult for them to get candidate for collection role.
Mostly those who does chamchagiri or chatugiri of cluster collection manager only they deserved for immediate promotion.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How do team members work together in the office and the field?
  • Ans. Take details of the entire day's work in the office in the morning from all the members and how to work.
  • Answered Anonymously
  • Q2. How to handle customer
  • Ans. 

    Handle customers with empathy, patience, and professionalism.

    • Listen actively to understand customer concerns

    • Show empathy and understanding towards customer's situation

    • Communicate clearly and professionally

    • Offer solutions or alternatives to resolve issues

    • Follow up to ensure customer satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - First important team manegment

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction including past experience and current profile
  • Q2. General knowledge about government roles and its implications in banking and financial sectors
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I was interviewed before Nov 2018.

Interview Questionnaire 

4 Questions

  • Q1. Hr round ..is salary discussion round
  • Q2. Very less salary hike
  • Q3. Share ur previous experience ,how will you deal with this situation
  • Q4. How will you deal with the customer
  • Ans. 

    I will deal with customers by being empathetic, understanding, and providing solutions to their problems.

    • Listen actively to the customer's concerns and show empathy

    • Offer solutions or alternatives to resolve the issue

    • Maintain a professional and respectful attitude at all times

    • Follow up with the customer to ensure satisfaction

    • Document all interactions and resolutions for future reference

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a very bad company.....no job security,. politics is everywhere in this company.

I applied via Referral and was interviewed in Jan 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Binesh madam taken my interview second round she asked me about EMI , what is collection department, what is x bucket

Interview Preparation Tips

Interview preparation tips for other job seekers - Best they were

IndusInd Bank Interview FAQs

How many rounds are there in IndusInd Bank Collection Agent interview?
IndusInd Bank interview process usually has 2 rounds. The most common rounds in the IndusInd Bank interview process are Resume Shortlist and Behavioral.
What are the top questions asked in IndusInd Bank Collection Agent interview?

Some of the top questions asked at the IndusInd Bank Collection Agent interview -

  1. Father name is Makbul Hossain Address Shanti para Bhakti Nagar Jalpaig...read more
  2. Qualification Graduate Experience job Sales...read more

Tell us how to improve this page.

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IndusInd Bank Collection Agent Salary
based on 58 salaries
₹1 L/yr - ₹3.6 L/yr
6% less than the average Collection Agent Salary in India
View more details

IndusInd Bank Collection Agent Reviews and Ratings

based on 16 reviews

3.9/5

Rating in categories

3.7

Skill development

3.4

Work-life balance

3.0

Salary

3.0

Job security

3.3

Company culture

3.1

Promotions

3.4

Work satisfaction

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