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IDFC FIRST Bank Collection Agent Interview Questions and Answers

Updated 17 Feb 2022

IDFC FIRST Bank Collection Agent Interview Experiences

1 interview found

I applied via Company Website and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Wear a formal dress code,clean save,
& Practice makes better , Don't feel negative always think positive attitude

Interview questions from similar companies

I applied via Walk-in and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Do you want to relocate
  • Q2. Why you want to change you field
  • Q3. Do you comfortable to work more than office time
  • Q4. Do you ready for outside work

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience with HR manager

I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Need to have patience
Round 2 - sales skills 

(1 Question)

  • Q1. Why should we hire you.

Interview Preparation Tips

Interview preparation tips for other job seekers - need to accept what ever the recruiter says.

I applied via Walk-in and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - No more question asked. Asked about your qualification, family members etc.

I applied via Company Website and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Online test on computer 15 question you solve at list 9 out of 15.after that you clear that round

Round 3 - Writing test 

(1 Question)

  • Q1. Essay writing in english
  • Ans. Who is your role model essay
  • Answered Anonymously
Round 4 - HR 

(3 Questions)

  • Q1. Tell about your self ?
  • Q2. Family background what is your goal ?
  • Q3. You know about your role in our organization ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Give answers proper and don't feel uncomfortable speaking well

I applied via Referral and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. I was asked about my reason for switch to ICICI from Kotak.
  • Q2. I was asked about how am i thinking to grow in ICICI.

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly prepare well about the company profile and the job role you are looking at. You should be confident about what you are going to achieve here together with a mindset of contributing a good value in the growth of the company. If your confidence is high, then our HR professionals are very good at reading that. You will be hired don't worry.

I applied via Referral and was interviewed before Aug 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How to react and advice to banking customer
  • Ans. 

    To react and advise banking customers, listen actively, understand their needs, provide relevant information, offer suitable solutions, and ensure excellent customer service.

    • Listen actively to the customer's concerns and needs

    • Understand the customer's financial goals and objectives

    • Provide relevant information about banking products and services

    • Offer suitable solutions tailored to the customer's needs

    • Ensure excellent cu

  • Answered by AI
  • Q2. How to solving the customer issue .
  • Ans. 

    Solving customer issues requires active listening, empathy, and prompt action.

    • Listen actively to the customer's concerns and ask clarifying questions.

    • Show empathy and understanding for their situation.

    • Take prompt action to resolve the issue, whether it's offering a solution or escalating to a higher authority.

    • Follow up with the customer to ensure their satisfaction and address any further concerns.

  • Answered by AI
  • Q3. How to get relationship with bank customer
  • Ans. 

    To build a relationship with bank customers, one must focus on providing excellent customer service and personalized attention.

    • Listen actively to their needs and concerns

    • Offer customized solutions based on their financial goals

    • Follow up regularly to ensure satisfaction

    • Provide educational resources and financial advice

    • Be transparent and honest in all interactions

    • Show appreciation and gratitude for their business

    • Attend c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I already working in HDFC as a sales executive I interviewed in ICICI they asking my strength and my weakness I told my strength is confident and loyalty my weakness is my anger .Then they gave offer for that same day I got a asset department .

I applied via Newspaper Ad and was interviewed before Feb 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. What is your father occupation? And what type of Business?
  • Q2. How can you sell stapler.
  • Ans. 

    A stapler is an essential tool for organizing documents and keeping them together.

    • Highlight the convenience of using a stapler over paper clips or rubber bands.

    • Emphasize the professional appearance of stapled documents.

    • Demonstrate the durability and longevity of the stapler.

    • Offer a variety of stapler sizes and styles to fit different needs.

    • Provide a competitive price point compared to other office supply stores.

    • Offer a...

  • Answered by AI
  • Q3. Easy..just show stapler to a person that this is steel and best branded.
  • Q4. Are you comfortable to do non sitting jobs

Interview Preparation Tips

Interview preparation tips for other job seekers - Simply said In interview I and my family staying in a joint family. I and my three brother are four member and father and mother

I applied via Walk-in and was interviewed in Jul 2020. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. What is your Current CTC

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident... Interview is very easy. improve Your communication skills. English writing & speaking.

I applied via Campus Placement and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Sale to pen

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple and formal dress code.
And confidently answer all answer

IDFC FIRST Bank Interview FAQs

How many rounds are there in IDFC FIRST Bank Collection Agent interview?
IDFC FIRST Bank interview process usually has 3 rounds. The most common rounds in the IDFC FIRST Bank interview process are Resume Shortlist, HR and Group Discussion.

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IDFC FIRST Bank Collection Agent Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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IDFC FIRST Bank Collection Agent Salary
based on 41 salaries
₹1.4 L/yr - ₹3.4 L/yr
At par with the average Collection Agent Salary in India
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IDFC FIRST Bank Collection Agent Reviews and Ratings

based on 7 reviews

4.5/5

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4.5

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4.2

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4.0

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3.9

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3.8

Company culture

3.6

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4.0

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