InterGlobe Aviation Interview Questions, Process, and Tips

Q1. Last working experience, salary & etc.
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Q1. What you work and how doing any work in your experience
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Q1. Question: Introduce yourself.
Ans. 
I am a Customer Service Executive with 5 years of experience in handling customer inquiries and resolving issues.
• Experienced Customer Service Executive

• Skilled in handling customer inquiries and resolving issues

• Excellent communication and problem-solving skills

• Proficient in using customer service software and tools

• Strong ability to empathize with customers and provide satisfactory solutions
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Q2. What do you know about the role that you've applied for?
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The role of a Customer Service Executive involves providing assistance and support to customers, resolving their queries and complaints, and ensuring customer satisfaction.
• Handling customer inquiries and providing accurate information

• Resolving customer complaints and issues in a timely manner

• Assisting customers in placing orders or making changes to existing orders

• Providing product or service recommendations based on c...read more
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Q3. Why should we hire you?
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I have excellent communication skills, a strong customer service background, and a passion for helping others.
• I have a proven track record of providing exceptional customer service.

• I am skilled in resolving customer complaints and finding solutions to their problems.

• I have excellent communication skills, both verbal and written.

• I am empathetic and patient, ensuring customers feel heard and valued.

• I am a quick learner a...read more
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Q4. Tell us a negative trait of yours.
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I can be overly critical of myself.
• I tend to set high standards for myself and can be self-critical when I don't meet them.

• I often dwell on my mistakes and have difficulty letting go of them.

• I sometimes struggle with accepting compliments or recognizing my own achievements.

• This trait can sometimes affect my confidence and ability to take risks.
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Q5. Are you comfortable working in shifts and long hours?
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Yes
• I am comfortable working in shifts and long hours as I understand the importance of providing round-the-clock customer support.

• I have previous experience working in a call center where I had to work in different shifts and handle customer inquiries for extended hours.

• I am adaptable and can easily adjust my schedule to accommodate the needs of the job.

• I am committed to delivering excellent customer service and unders...read more
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Q1. Why do you want to join aviation industry?
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Q2. Why you have choosed Indigo?
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Q1. What will be your job role?
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Q2. Tell me something about yourself.
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Q3. Why you have left your previous company or why are you planning to resign from your current position.
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Q1. Ancillary basics
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Ten candidates were asked to join the GD and each and every candidate had to answer a single particular question. Same for all ten candidates in the room. The question was: Which historical or mythological character inspires you the most? You have to speak about this as much as you want, it can be a short answer or a long one, but keep in mind, you have to answer it IN ENGLISH. if you fail to do so, you will not be selected further. And try to answer the question, even if you are nervous, and say something wrong, try to say it with confidence and be slow if you are nervous. I fumbled while answering, then i smiled and said " I'm sorry, I'm a little nervous" and then i completed my answer. Just try to answer.

Q1. We had to sign a form, a medical form where a lot of health issues were mentioned and we had to select if we had any of those conditions, and then we had to sign it. Then they will call you in a group of t...read more
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Q2. The BMI and eye check up round was pretty easy. They will check your weight and height and also they will look for cut marks, or any sort of marks on your arms, knees, places visible while wearing the Indi...read more
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Q3. If you have glasses, no worries, wear your glasses and come for the interview. Their is no rule that if you have glasses you won't be able to sit for the interview. They are going to check your eyesight wi...read more
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Q1. There were five candidates due to less time. We all were asked different questions. I was asked : what was your best memory of any vacation with your family or parents? Try to answer this as honest as poss...read more
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Q1. Basic questions, but it varies with candidates. Candidate A gets a different question, candidate B gets something else. But the basic question would be " tell me something about yourself". Again, be honest...read more
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Q2. Why do you want to go for airlines? Or the airlines you are interviewing for. Say what motivated you, why you want to join, and try saying good things about the airline itself. A little buttering goes a lo...read more
Ans. 
I am motivated to join the airlines because of my passion for travel, customer service, and the opportunity to work in a dynamic and multicultural environment.
• I have always had a passion for travel and exploring new cultures, and working for an airline would allow me to do that on a regular basis.

• I am genuinely excited about providing excellent customer service and ensuring the comfort and safety of passengers during t...read more
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