Upload Button Icon Add office photos

India Cements

Compare button icon Compare button icon Compare

Filter interviews by

India Cements Customer Service Associate Interview Questions and Answers

Updated 26 Feb 2022

India Cements Customer Service Associate Interview Experiences

1 interview found

I applied via Approached by Company and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(9 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are you strengths and weaknesses
  • Q3. What is your Name and graduation
  • Q4. I am very need job and good skills
  • Q5. So finel year 2021 B.com
  • Q6. Sir job kis tipe ki milegi
  • Q7. Sir job mujhe kab tak milegi
  • Q8. Sir kis post par job milegi
  • Q9. Sir kitana time lagega job milne me

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is a Sanjana yadav.but my skills customer service.data entry.call center.Ms word.and Ms excel

Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. Why are you join this organization.
  • Q2. Why are you left your current company.
  • Ans. 

    I left my previous company to explore new opportunities and further develop my skills in customer service.

    • Seeking new challenges and growth opportunities

    • Desire to expand knowledge and skills in customer service

    • Looking for a company with a better cultural fit

    • Relocation or commute reasons

    • Company downsizing or restructuring

  • Answered by AI
  • Q3. How to benefit this organization.

I applied via Approached by Company and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is the definition of cement
  • Ans. 

    Cement is a binding material used in construction to hold together different materials.

    • Cement is a fine powder made from a mixture of limestone, clay, and other minerals.

    • It is mixed with water to form a paste, which hardens over time and binds materials like bricks, stones, and concrete.

    • Cement is commonly used in building foundations, walls, floors, and other structures.

    • It provides strength and durability to the constr...

  • Answered by AI
  • Q2. What is the cement ratio in concrete
  • Ans. 

    The cement ratio in concrete varies depending on the type of concrete being used.

    • The most common cement ratio in concrete is 1:2:4, which means one part cement, two parts sand, and four parts gravel.

    • However, the ratio can vary depending on the strength and durability required for the specific project.

    • For example, a high-strength concrete may have a ratio of 1:1.5:3, while a low-strength concrete may have a ratio of 1:3...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - a grey powder, that becomes hard after it is mixed with water and left to dry. It is used in building for sticking bricks or stones together or for making very hard surfaces
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Reading, Writing assessment

Round 2 - One-on-one 

(1 Question)

  • Q1. A situation where you screwed
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. TELL ME ABT YOURSELF
  • Ans. 

    Dedicated customer service professional with a passion for helping others and a strong background in communication and problem-solving.

    • Over 3 years of experience in customer service roles, handling inquiries and resolving issues efficiently.

    • Skilled in using CRM software to track customer interactions and ensure follow-up.

    • Recognized for maintaining a positive attitude and providing exceptional service, leading to a 95% ...

  • Answered by AI
  • Q2. WHY JK CEMENT? WHY THIS ROLE?
  • Q3. WHY NOT CONTINUE INTO SMAE?
  • Ans. 

    I chose to pursue a career in customer care to leverage my communication skills and passion for helping others.

    • Customer care allows me to directly impact customer satisfaction and loyalty.

    • I enjoy problem-solving and find fulfillment in resolving customer issues.

    • Working in customer care provides opportunities for personal growth and skill development.

    • I believe in the importance of empathy and understanding in customer i

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - EASY ONE GO FOR IT
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jun 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. Types of cement
  • Ans. 

    Types of cement include Portland cement, white cement, rapid hardening cement, and low heat cement.

    • Portland cement is the most common type used in construction.

    • White cement is used for architectural purposes.

    • Rapid hardening cement sets quickly and is used in projects with tight deadlines.

    • Low heat cement generates less heat during hydration and is used in large concrete structures.

  • Answered by AI
  • Q2. Initial and final setting time of cement
  • Ans. 

    Initial setting time is the time taken for the cement paste to harden sufficiently so that it can no longer be reshaped. Final setting time is the time taken for the cement paste to harden completely and attain its full strength.

    • Initial setting time is typically around 30 minutes to 1 hour after mixing with water.

    • Final setting time is usually around 2 to 4 hours after mixing with water.

    • Setting time can be affected by f...

  • Answered by AI
Interview experience
3
Average
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Oct 2023.

Round 1 - HR 

(2 Questions)

  • Q1. Behavioural question
  • Q2. How you handle pressure
  • Ans. 

    I handle pressure by staying organized, prioritizing tasks, and taking breaks when needed.

    • Stay organized by creating to-do lists and setting deadlines

    • Prioritize tasks based on importance and deadlines

    • Take short breaks to recharge and refocus

    • Practice deep breathing or mindfulness techniques to stay calm under pressure

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - read jd properly
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - Technical 

(2 Questions)

  • Q1. How many cement bag will used in 1000 sq feet
  • Ans. 

    The number of cement bags needed for 1000 sq feet depends on the thickness of the cement layer.

    • Calculate the volume of cement needed based on the thickness of the layer (e.g. 4 inches)

    • Determine the coverage area of a single cement bag (e.g. 1 cubic foot)

    • Divide the total volume by the coverage area to get the number of bags required

  • Answered by AI
  • Q2. Ratio pf m25
  • Ans. 

    The ratio of M25 refers to the mix of concrete with a compressive strength of 25 MPa.

    • M25 is a mix of concrete with a compressive strength of 25 MPa.

    • It is commonly used in construction for structural applications.

    • The ratio of M25 typically includes cement, sand, and aggregate in specific proportions.

    • For example, a common ratio for M25 concrete is 1:1:2, which means 1 part cement, 1 part sand, and 2 parts aggregate.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Asking about construction related questions

I applied via Approached by Company and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Cement and Concrete related ques.
  • Q2. Que. Related to Test Certificate of cement
  • Q3. Que. Related to Construction practice as per IS Standerd
Round 3 - Aptitude Test 

50 aptitude que. Numerical Maths related que.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Be yourself no need to tell any lie .
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What is cement ?
  • Ans. 

    Cement is a binding material used in construction to hold together bricks, stones, and other materials.

    • Cement is a fine powder made from limestone, clay, and other minerals.

    • It is mixed with water to form a paste that hardens over time, binding materials together.

    • Common types of cement include Portland cement, which is used in most construction projects.

    • Cement is a key ingredient in concrete, mortar, and grout.

  • Answered by AI
  • Q2. Raw materials used for cement manufacture?
  • Ans. 

    Common raw materials for cement manufacture include limestone, clay, iron ore, and gypsum.

    • Limestone is the primary raw material used in cement production.

    • Clay is another important ingredient that provides silica, alumina, and iron oxide.

    • Iron ore is used to provide iron oxide, which gives the cement its gray color.

    • Gypsum is added to control the setting time of the cement.

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Personal qualities
  • Q2. Tell me about yourself?
  • Ans. 

    Experienced customer service professional with a passion for helping others and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to remain calm under pressure and handle difficult customers

    • Proven track record of meeting and exceeding customer satisfaction goals

  • Answered by AI

Interview Preparation Tips

Topics to prepare for ACC Customer Service Officer interview:
  • Cement manufacture
  • Chemical compounds

India Cements Interview FAQs

How many rounds are there in India Cements Customer Service Associate interview?
India Cements interview process usually has 2 rounds. The most common rounds in the India Cements interview process are Resume Shortlist and HR.
What are the top questions asked in India Cements Customer Service Associate interview?

Some of the top questions asked at the India Cements Customer Service Associate interview -

  1. I am very need job and good ski...read more
  2. Sir kitana time lagega job milne...read more
  3. Sir job kis tipe ki mil...read more

Tell us how to improve this page.

Interview Questions from Similar Companies

JK Cement Interview Questions
4.1
 • 267 Interviews
ACC Interview Questions
3.9
 • 192 Interviews
Infra.Market Interview Questions
4.2
 • 122 Interviews
Ambuja Cements Interview Questions
3.9
 • 112 Interviews
JSW Cement Interview Questions
4.1
 • 105 Interviews
Nuvoco Vistas Interview Questions
4.1
 • 98 Interviews
Star Cement Interview Questions
4.0
 • 65 Interviews
Jaquar Interview Questions
4.1
 • 64 Interviews
HIL Limited Interview Questions
4.1
 • 61 Interviews
View all
Assistant Manager
117 salaries
unlock blur

₹5.8 L/yr - ₹12.5 L/yr

Area Relationship Manager
100 salaries
unlock blur

₹4.4 L/yr - ₹11.2 L/yr

Senior Engineer
96 salaries
unlock blur

₹4.2 L/yr - ₹8.8 L/yr

Senior Assistant Manager
69 salaries
unlock blur

₹8 L/yr - ₹14.4 L/yr

Sales Officer
63 salaries
unlock blur

₹2 L/yr - ₹8.8 L/yr

Explore more salaries
Compare India Cements with

JK Cement

4.1
Compare

ACC

3.9
Compare

Ambuja Cements

3.9
Compare

Nuvoco Vistas

4.1
Compare
Did you find this page helpful?
Yes No
write
Share an Interview