IKS Health Medical Coding Manager Interview Questions and Answers

Experienced team manager with a proven track record of leading successful teams to achieve goals and exceed expectations.

• Led a team of 15 sales representatives to exceed quarterly targets by 20%

• Implemented new training program resulting in 30% increase in employee productivity

• Strong communication and problem-solving skills

• Ability to motivate and inspire team members to reach their full potential

Conflict management between employees requires active listening, empathy, and effective communication.

• Encourage open communication to address issues early on

• Listen to both sides of the conflict without taking sides

• Find common ground and work towards a mutually beneficial solution

• Provide training on conflict resolution techniques

• Follow up to ensure the resolution is effective

I handle conflict management by addressing issues directly and promoting open communication.

• Address conflicts promptly and directly

• Encourage open communication between parties involved

• Listen actively to understand all perspectives

• Seek common ground and work towards a mutually beneficial solution

• Follow up to ensure resolution and prevent future conflicts

I have been with Concentrix for 3 years.

• I have been with Concentrix for 3 years.

• I started working at Concentrix in 2018.

• I have gained valuable experience during my time at Concentrix.