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IIFL Finance Interview Questions and Answers
73 Interview questions
IIFL Finance Ltd performs various financial services including gold appraisal, loans, and investment solutions.
Conducting gold appraisals to determine the value of gold assets.
Providing personal loans secured against gold jewelry.
Offering investment options in gold and other financial instruments.
Assisting customers with financial planning and wealth management.
Facilitating gold loans with competitive interest rat...
Vendor management involves overseeing supplier relationships to ensure quality, compliance, and cost-effectiveness.
Establishing and maintaining relationships with vendors to ensure smooth operations.
Negotiating contracts to secure favorable terms, such as pricing and delivery schedules.
Monitoring vendor performance through metrics like delivery time and quality of goods.
Conducting regular assessments and audits to...
An operating system (OS) is software that manages computer hardware and software resources, providing services for programs.
An OS acts as an intermediary between users and the computer hardware.
Examples of popular operating systems include Windows, macOS, and Linux.
It manages system resources like CPU, memory, and storage.
The OS provides a user interface, which can be command-line or graphical.
It handles file mana...
SLA, or Service Level Agreement, is a formal document outlining expected service standards between a provider and a client.
Defines specific metrics for service delivery, such as response time and uptime.
Example: An SLA may state that a cloud service provider guarantees 99.9% uptime.
Includes penalties for non-compliance, such as service credits or refunds.
Can cover various services, from IT support to logistics and...
To grow the gold loan business, focus on customer education, partnerships, and leveraging technology for better service delivery.
Enhance customer education through workshops on gold loans, explaining benefits and processes.
Develop partnerships with local jewelers to create referral programs, incentivizing them to direct customers to our services.
Utilize digital platforms for loan applications and approvals, making...
My experience at IIFL Finance has equipped me with valuable skills in gold appraisal and customer service.
Developed expertise in evaluating gold purity and weight through hands-on training.
Conducted market research to stay updated on gold prices and trends, enhancing appraisal accuracy.
Collaborated with a team of appraisers to refine techniques and share best practices.
Provided exceptional customer service by educ...
I have a solid understanding of product management principles, processes, and best practices in various industries.
Familiar with the product lifecycle: From ideation to launch and beyond, I understand each phase's importance.
Experience with market research: Conducted surveys and focus groups to gather customer insights for product development.
Knowledge of Agile methodologies: Implemented Scrum practices to enhance...
In my previous role, I managed projects, led teams, and ensured operational efficiency while driving strategic initiatives.
Led a team of 10 in a project that improved operational efficiency by 20%.
Managed cross-functional projects, coordinating between departments to meet deadlines.
Developed and implemented training programs that enhanced team skills and productivity.
Analyzed performance metrics to identify areas ...
Joins in SQL combine rows from two or more tables based on related columns.
INNER JOIN: Returns records with matching values in both tables. Example: SELECT * FROM A INNER JOIN B ON A.id = B.id;
LEFT JOIN: Returns all records from the left table and matched records from the right table. Example: SELECT * FROM A LEFT JOIN B ON A.id = B.id;
RIGHT JOIN: Returns all records from the right table and matched records from t...
Yes, I'm familiar with M-code, which is used for data transformation in Power BI's Power Query.
M-code is a functional language used in Power Query for data manipulation.
It allows users to create custom queries to transform data before loading it into Power BI.
Example: You can use M-code to filter rows, change data types, or merge tables.
M-code syntax includes functions like Table.SelectRows, Table.AddColumn, and T...
IIFL Finance Interview Experiences
283 interviews found
Anonymous
Selected
I appeared for an interview in Jun 2025, where I was asked the following questions.
- Q1. About your self
- Q2. Why are you joining IIFL?
Interview Preparation Tips
Divyakumari Rakesh Pandey
I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.
(2 Questions)
- Q1. About myself and professional life
- Q2. Professional and personal life
(2 Questions)
- Q1. About myself and professional life
- Q2. Current job experience
- Ans.
I have 5 years of experience as an internal auditor in a multinational corporation.
Performed financial audits to ensure compliance with regulations
Conducted risk assessments and developed audit plans
Communicated findings to management and recommended improvements
Collaborated with external auditors during annual audits
Selected
I appeared for an interview in May 2025, where I was asked the following questions.
- Q1. What about know company industry?
- Ans.
Understanding the gold appraisal industry involves knowledge of market trends, valuation methods, and customer needs.
Market Trends: Stay updated on gold prices and economic factors affecting them, such as inflation and currency fluctuations.
Valuation Methods: Familiarize yourself with different appraisal techniques, like the weight and purity assessment of gold items.
Customer Needs: Understand what clients look for in ...
- Q2. What are task performed at IIFL Finance Ltd?
- Ans.
IIFL Finance Ltd performs various financial services including gold appraisal, loans, and investment solutions.
Conducting gold appraisals to determine the value of gold assets.
Providing personal loans secured against gold jewelry.
Offering investment options in gold and other financial instruments.
Assisting customers with financial planning and wealth management.
Facilitating gold loans with competitive interest rates.
- Q3. Gold checking camandent
- Q4. Roi mean rate of interest .
- Ans.
ROI, or Return on Investment, measures the profitability of an investment relative to its cost.
ROI is calculated using the formula: (Net Profit / Cost of Investment) x 100.
For example, if you invest $1,000 and earn $1,200, your ROI is 20%.
A higher ROI indicates a more profitable investment.
ROI can be used to compare the profitability of different investments.
- Q5. How to process Gold purity check ?
- Ans.
Gold purity checks involve various methods to determine the karat value and authenticity of gold items.
Acid Test: Apply nitric acid to a small scratch on the gold item; the reaction indicates purity.
Electronic Tester: Use a handheld device that measures conductivity to assess gold purity.
Fire Assay: A laboratory method that involves melting the gold and separating impurities for accurate measurement.
Density Test: Calcu...
Interview Preparation Tips
Rajaram Koti
(2 Questions)
- Q1. How to create teams and strategies for drive the Lap business in assigned region.
- Ans.
To drive Lap business in assigned region, create teams and strategies focusing on market analysis, customer segmentation, product positioning, and sales tactics.
Conduct thorough market analysis to identify key opportunities and challenges in the region.
Segment customers based on their needs, preferences, and buying behaviors to tailor strategies accordingly.
Position Lap products effectively by highlighting their unique...
- Q2. Recruiting right people and catch the market space through teams and drive according to company strategies
(1 Question)
- Q1. Buisness discussion and how to take product in to the market and how to create sussessfull slae teams and make them productive
LINGAM.KIRAN
(2 Questions)
- Q1. Privious company details
- Q2. Sales Products Marketing
(2 Questions)
- Q1. Employees report
- Q2. Employee attrition
(2 Questions)
- Q1. Reference collect
- Q2. Marketing sales
(2 Questions)
- Q1. Customer service
- Q2. Bussiness grorwth
Selected
I appeared for an interview in Apr 2025, where I was asked the following questions.
- Q1. What about study's
- Q2. Any experience And learning english And hindi
- Ans.
I have experience in customer care, fluent in English and Hindi, enhancing communication with diverse clients.
Worked as a customer service representative for two years, handling inquiries in both English and Hindi.
Developed strong communication skills by resolving customer issues effectively in both languages.
Participated in training sessions focused on language proficiency and customer interaction techniques.
Successfu...
- Q3. Good communication skills
Interview Preparation Tips
Akash Saini
I appeared for an interview in Mar 2025, where I was asked the following questions.
- Q1. How skills in IIFL Finance
- Q2. How experience in IIFL Finance
- Ans.
My experience at IIFL Finance has equipped me with valuable skills in gold appraisal and customer service.
Developed expertise in evaluating gold purity and weight through hands-on training.
Conducted market research to stay updated on gold prices and trends, enhancing appraisal accuracy.
Collaborated with a team of appraisers to refine techniques and share best practices.
Provided exceptional customer service by educating...
- Q3. Good skills and great work
Interview Preparation Tips
Selected
I appeared for an interview in Mar 2025, where I was asked the following questions.
- Q1. What are skill updated in this company.
- Ans.
The company focuses on enhancing skills in credit analysis, risk assessment, and customer relationship management.
Credit Analysis: Training on evaluating creditworthiness using financial statements.
Risk Assessment: Workshops on identifying and mitigating credit risks.
Customer Relationship Management: Courses on effective communication and negotiation skills.
Regulatory Compliance: Updates on laws affecting credit manage...
- Q2. What to do extra effort for company
- Ans.
Going the extra mile as an Assistant Credit Manager involves proactive communication, thorough analysis, and fostering strong relationships.
Proactively communicate with clients to understand their financial needs and concerns, ensuring timely responses to inquiries.
Conduct thorough credit analyses to identify potential risks and opportunities, helping the company make informed lending decisions.
Develop strong relations...
Interview Preparation Tips
पुष्पेंद्र मौर्य
Selected
I appeared for an interview in Feb 2025, where I was asked the following questions.
- Q1. What is your level of knowledge regarding product management?
- Ans.
I have a solid understanding of product management principles, processes, and best practices in various industries.
Familiar with the product lifecycle: From ideation to launch and beyond, I understand each phase's importance.
Experience with market research: Conducted surveys and focus groups to gather customer insights for product development.
Knowledge of Agile methodologies: Implemented Scrum practices to enhance team...
- Q2. How many customers have you interacted with?
- Ans.
I have interacted with thousands of customers across various roles, focusing on their needs and enhancing their experience.
Managed a team that served over 500 customers daily in my previous role.
Conducted customer feedback sessions, interacting with around 100 clients each month.
Resolved customer inquiries and issues, averaging 30 interactions per day.
Developed relationships with key clients, ensuring personalized serv...
Interview Preparation Tips
(1 Question)
- Q1. Previous company and job role
(1 Question)
- Q1. Product knowledge and job location
Top trending discussions
IIFL Finance Interview FAQs
The duration of IIFL Finance interview process can vary, but typically it takes about less than 2 weeks to complete.
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IIFL Finance Interviews By Designations
- IIFL Finance Branch Manager Interview Questions
- IIFL Finance Gold Appraiser Interview Questions
- IIFL Finance Assistant Manager Interview Questions
- IIFL Finance Relationship Manager Interview Questions
- IIFL Finance Senior Officer Interview Questions
- IIFL Finance Customer Care Executive Interview Questions
- IIFL Finance Sales Manager Interview Questions
- IIFL Finance Territory Manager Interview Questions
- Show more
Interview Questions for Popular Designations
- Branch Manager Interview Questions
- Gold Appraiser Interview Questions
- Assistant Manager Interview Questions
- Relationship Manager Interview Questions
- Senior Officer Interview Questions
- Customer Care Executive Interview Questions
- Sales Manager Interview Questions
- Credit Manager Interview Questions
- Show more
Overall Interview Experience Rating
based on 355 interview experiences
Difficulty level
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Interview Questions from Similar Companies
IIFL Finance Reviews and Ratings
based on 5.6k reviews
Rating in categories
Hyderabad / Secunderabad,
Shankarpalle
+11-5 Yrs
₹ 2.5-4.5 LPA
|
Branch Manager
1.2k
salaries
|  ₹3.4 L/yr - ₹8 L/yr |
|
Gold Appraiser
828
salaries
| ₹1.8 L/yr - ₹5 L/yr |
|
Assistant Manager
708
salaries
| ₹2.2 L/yr - ₹5.9 L/yr |
|
Customer Care Executive
579
salaries
| ₹1.5 L/yr - ₹4 L/yr |
|
Senior Officer
491
salaries
| ₹1.6 L/yr - ₹4.5 L/yr |
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