IGI Aviation Interview Questions and Answers

Q1. Tell me about yourself
Ans. 
I am a dedicated and experienced customer service agent with a passion for helping others.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Ability to handle difficult customers and resolve issues effectively

• Proficient in using customer service software and tools

• Received multiple positive customer feedback and recognition
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Q2. What is your weakness
Ans. 
One of my weaknesses is that I can be overly critical of my own work.
• I tend to be a perfectionist and strive for excellence in everything I do.

• I often spend extra time reviewing my work to ensure it meets high standards.

• While attention to detail is important, I sometimes need to remind myself to balance it with efficiency.

• For example, when handling customer inquiries, I may spend too much time double-checking informati...read more
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Q3. Why need you to this job
Ans. 
I am passionate about providing excellent customer service and have the necessary skills and experience to excel in this role.
• I have a strong background in customer service, with X years of experience in a similar role.

• I have excellent communication and problem-solving skills, which are essential for resolving customer issues effectively.

• I am highly empathetic and patient, ensuring that customers feel heard and valued.

• ...read more
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Round duration - 20 min.
Round difficulty - null
Just introduction about myself and company briefing.

Q1. What are your qualification.
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