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IGI Aviation Customer Service Agent Interview Questions and Answers

Updated 4 Dec 2022

IGI Aviation Customer Service Agent Interview Experiences

1 interview found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced customer service agent with a passion for helping others.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers and resolve issues effectively

    • Proficient in using customer service software and tools

    • Received multiple positive customer feedback and recognition

  • Answered by AI
  • Q2. What is your weakness
  • Ans. 

    One of my weaknesses is that I can be overly critical of my own work.

    • I tend to be a perfectionist and strive for excellence in everything I do.

    • I often spend extra time reviewing my work to ensure it meets high standards.

    • While attention to detail is important, I sometimes need to remind myself to balance it with efficiency.

    • For example, when handling customer inquiries, I may spend too much time double-checking informati...

  • Answered by AI
  • Q3. Why need you to this job
  • Ans. 

    I am passionate about providing excellent customer service and have the necessary skills and experience to excel in this role.

    • I have a strong background in customer service, with X years of experience in a similar role.

    • I have excellent communication and problem-solving skills, which are essential for resolving customer issues effectively.

    • I am highly empathetic and patient, ensuring that customers feel heard and valued.

    • ...

  • Answered by AI

Interview Preparation Tips

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IGI Aviation Interview FAQs

How many rounds are there in IGI Aviation Customer Service Agent interview?
IGI Aviation interview process usually has 2 rounds. The most common rounds in the IGI Aviation interview process are Resume Shortlist and HR.

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