IDFC FIRST Bharat Area Collection Manager Interview Questions and Answers

Q1. Almost 1000 people applied for the post as per Naukri Data. So, called the HR tried to give brief abt myself
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Q2. Experience /CTC/Notice Period/Education etc
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Q3. Willing to relocated?
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Q4. No such question.....
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Q5. Whats my salary expection?
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Q1. Tell me Something about yourself.
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Q2. Why you want to Join Bajaj Finserv
Ans. 
I want to join Bajaj Finserv because of its strong reputation in the financial industry and the opportunities for growth and development it offers.
• Bajaj Finserv is a well-established company with a strong reputation in the financial industry.

• I am impressed by the company's commitment to innovation and customer service.

• I believe that working at Bajaj Finserv will provide me with opportunities for growth and development ...read more
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Handling Collection

Customer Bagraund

About work related past, present and future planning.

Q1. Salary & experience
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Q1. How do you do collection?
Ans. 
I employ a systematic approach to collections, focusing on communication, relationship-building, and strategic follow-ups.
• Establish clear communication: I initiate contact with clients through phone calls and emails to discuss outstanding balances.

• Build relationships: I prioritize understanding clients' situations to foster trust and encourage timely payments.

• Set up reminders: I use automated systems to send reminders ...read more
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Q2. What is DRR?
Ans. 
DRR stands for Disaster Risk Reduction, focusing on minimizing disaster impacts through preparedness and mitigation strategies.
• DRR involves assessing risks and vulnerabilities to disasters.

• It includes strategies like early warning systems and community education.

• Examples of DRR activities are floodplain zoning and earthquake-resistant building codes.

• International frameworks like the Sendai Framework promote DRR globall
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Q1. What is the process off collection .
Ans. 
The process of collection involves contacting individuals or businesses to recover outstanding debts or payments.
• Contacting debtors via phone calls, emails, or letters to remind them of their outstanding payments

• Negotiating payment plans or settlements with debtors to recover the owed amount

• Recording all communication and payment agreements for documentation purposes

• Escalating collection efforts by involving legal acti...read more
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Tell me about your self.

Q1. What do you mean Team DRR.
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