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IDBI Intech Limited
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IDBI Intech Limited Customer Support Associate Interview Questions and Answers
IDBI Intech Limited Customer Support Associate Interview Experiences
1 interview found
I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Tell me something about yourself
- Q2. Asking number,Hindi vocabulary
- Q3. 2 round of interview
Interview Preparation Tips
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Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 2 Feb 2021
I applied via Walk-in and was interviewed before Feb 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Like what is ur memorable day, what is ur sallery expections, why should I hire u,
Interview Preparation Tips
I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About me and the general knowledge questions
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Tech Mahindra
kagdan45
posted on 11 Sep 2020
I applied via Indeed and was interviewed in Aug 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. They asked basic question from your resume which you mentioned. Just be careful about each and every word you written on your cv.
- Q2. Ask question on skills, like how you handle to work in pressure. What you long term goal and short term goal.
- Q3. Tell why you left your last company?
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What do You know about SHIKSHA ?
- Q2. What reminds you to think of your mother everytime you eat
Interview Preparation Tips
I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself and work history
- Q2. Why did you leave those companies
- Q3. Grammar test and simple topics to speak on a minute
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 8 May 2021
Interview Questionnaire
1 Question
- Q1. Tell us about your work experience
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. WHY INFOSYS
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 22 Jul 2021
I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. About your last 4 days.
- Q2. Movie you watch.share your experience.
- Q3. Tell something about your home town
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself
- Q2. Choose a topic and speak accordingly for atleast 2 minutes
- Ans.
The importance of effective communication in customer service
Effective communication builds trust and rapport with customers
It helps in understanding customer needs and providing appropriate solutions
Good communication reduces misunderstandings and conflicts
Examples: active listening, clear and concise language, empathy
Using positive language and tone to create a positive customer experience
- Q3. Tell me about your family
Interview Preparation Tips
Don't use fillers and try to keep everything to the point
IDBI Intech Limited Interview FAQs
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IDBI Intech Limited Customer Support Associate Reviews and Ratings
based on 6 reviews
Rating in categories
|
Team Lead
171
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Customer Service Associate
152
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
140
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Team Leader
101
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Executive
97
salaries
| ₹0 L/yr - ₹0 L/yr |
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