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IDBI Intech Limited Customer Service Associate Interview Questions and Answers for Freshers

Updated 26 Jun 2024

IDBI Intech Limited Customer Service Associate Interview Experiences for Freshers

2 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - Written English 

(1 Question)

  • Q1. Nouns Pronouns Verb Adverb

Interview Preparation Tips

Interview preparation tips for other job seekers - I will advice to do as your own

Customer Service Associate Interview Questions Asked at Other Companies for undefined

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I applied via Naukri.com and was interviewed before Aug 2020. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. If I tell that, it won’t be thrill, u will not prepare so directly attend and know abt the questions

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I was asked below questions : please introduce yourself,introduce to you favourite place,your words on indias educational system,if cx is very irritated what will you do,if cx is asking anything and you d...

Interview Preparation Tips

Interview preparation tips for other job seekers - It was awesome

I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - So, this is specially for the freshers, who prepares for an interview, however its not much needed to prepare. You just have to keep 5 points in your mind, whenever you are appearing for an interview.
1. Always be presentable and appear in formals for the interviews. As how pleasing and well-dressed you are also matters in a cooperative world.
2. Be confident while interrogation and give your answers confidently. It doesn't matters if you are wrong, but be confident and always keep an positive eye contact with the interviewer while answering.
3. Always try to understand the questions first and then answer smartly. Try to find out the intentions of the interviewer that what answers they're expecting or what could be the reason behind that question.
4. Always keep a smile on your face whenever you're going for the interviews. It'll feel you and the person as well with lots of positivity.
5. Last but not the least, whenever the question about yourself or about your intro is asked, you need to speak out about your own, don't include anything about your family or anything other, until and unless asked. In about yourself, you can include, your strengths, hobbies, academic qualifications, any certifications or whatever you want to share. Never get too personal or speak about the personal things, it shows your weaknesses and that you don't have to reveal.

Just follow these tips, if you find it useful and as an HR advising it thoroughly works and you'll crack the interview easily with an excellent impression over the interviewers.

I applied via Walk-in and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical background experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - It's very friendly interview

I applied via Walk-in and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about, salary expietion, city introduction, custom service importance, vodafone basic details
  • Q2. Basic computer knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident levels very important

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about ur self
  • Q2. Tell me about the bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party company to handle specific business processes.

    • BPOs can handle a variety of processes such as customer service, technical support, and data entry.

    • Companies outsource to BPOs to save costs and improve efficiency.

    • BPOs are often located in countries with lower labor costs, such as India and the Philippines.

    • BPOs may operate onshore, nearshore...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - keep clam and answer smartly

I was interviewed before Mar 2021.

Round 1 - HR 

(10 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. Share details of your previous job.
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
  • Q9. Plz explain daily routine
  • Ans. 

    My daily routine involves assisting customers, handling inquiries, and resolving complaints.

    • Check emails and voicemails for any customer inquiries or complaints

    • Assist customers with their needs and provide solutions to their problems

    • Handle billing and payment transactions

    • Maintain a clean and organized work area

    • Attend team meetings and training sessions to improve customer service skills

  • Answered by AI
  • Q10. Plz explain dehli metro
  • Ans. 

    Delhi Metro is a rapid transit system serving Delhi and its satellite cities in the National Capital Region of India.

    • Delhi Metro has a total of 10 lines and 285 stations.

    • It is the largest and busiest metro network in India.

    • The first line of Delhi Metro was opened in 2002.

    • It has both elevated and underground sections.

    • Delhi Metro has made commuting easier and faster for millions of people in Delhi and NCR.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - My thinking is very good and interview is very interesting .

I applied via Referral and was interviewed in Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is communication skill

Interview Preparation Tips

Interview preparation tips for other job seekers - We have to improve our personality to apply any job, and develope your skills always, adaptability skills etc

IDBI Intech Limited Interview FAQs

How many rounds are there in IDBI Intech Limited Customer Service Associate interview for freshers?
IDBI Intech Limited interview process for freshers usually has 1 rounds. The most common rounds in the IDBI Intech Limited interview process for freshers are HR.

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IDBI Intech Limited Customer Service Associate Interview Process for Freshers

based on 2 interviews

Interview experience

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IDBI Intech Limited Customer Service Associate Salary
based on 152 salaries
₹1 L/yr - ₹3.3 L/yr
35% less than the average Customer Service Associate Salary in India
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IDBI Intech Limited Customer Service Associate Reviews and Ratings

based on 57 reviews

3.7/5

Rating in categories

3.2

Skill development

3.7

Work-life balance

2.9

Salary

3.8

Job security

3.3

Company culture

2.5

Promotions

3.3

Work satisfaction

Explore 57 Reviews and Ratings
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