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ICICI Home Finance Senior Network Engineer Interview Questions and Answers
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Anonymous
1 Interview Round
Assignment Round
GoodL1 Service Desk Technical Support (JL2A & Jl3A)/Voice+Chat (NO 2B)
European client - WFO/WF client location Pune
24/7 weekly shift roaster/International call handling experience,5 days working.
Trouble shooting lists – VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers & Installation
Ping command
Difference between service request & incidents.
Aware about the SLA/Metrics handled.
Situational Questions (looking at presence of mind)
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sandeep singh
I applied via Job Portal and was interviewed before Jul 2020.
3 Interview Rounds
Interview Questions
- Q1. Related to routing and security
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