i
FactSet
Filter interviews by
GoodL1 Service Desk Technical Support (JL2A & Jl3A)/Voice+Chat (NO 2B)
European client - WFO/WF client location Pune
24/7 weekly shift roaster/International call handling experience,5 days working.
Trouble shooting lists – VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers & Installation
Ping command
Difference between service request & incidents.
Aware about the SLA/Metrics handled.
Situational Questions (looking at presence of mind)
Top trending discussions
I applied via Referral and was interviewed in Jan 2022.
I applied via Referral and was interviewed in Jan 2022.
Research Analyst
2.8k
salaries
| ₹1.8 L/yr - ₹5.2 L/yr |
Senior Research Analyst
753
salaries
| ₹2.8 L/yr - ₹9 L/yr |
Equity Research Analyst
325
salaries
| ₹2.1 L/yr - ₹4.8 L/yr |
Software Engineer
316
salaries
| ₹6 L/yr - ₹25 L/yr |
Senior Software Engineer
234
salaries
| ₹12.9 L/yr - ₹35 L/yr |
Thomson Reuters
Bloomberg
Morningstar
S&P Global