ICICI Bank
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I appeared for an interview before Jan 2024.
I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.
Written test
I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.
I applied via Referral and was interviewed before May 2020. There were 4 interview rounds.
I applied via Referral and was interviewed in Apr 2020. There were 3 interview rounds.
I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.
Questions regarding current affairs and financial products.
Questions regarding reasoning, mathematics and English
I applied via Company Website and was interviewed before Jun 2020. There was 1 interview round.
Customer handling the request refers to the process of addressing and resolving customer inquiries, complaints, and requests.
Listening actively to the customer's concern
Empathizing with the customer's situation
Offering solutions or alternatives to resolve the issue
Following up with the customer to ensure satisfaction
Maintaining a positive and professional demeanor throughout the interaction
Financial facilities can help us attract and retain customers by providing convenient and accessible services.
Financial facilities such as credit cards, loans, and savings accounts can help customers manage their finances effectively.
Offering competitive interest rates and flexible repayment options can attract customers to choose our financial services.
Providing online banking and mobile apps for easy access to accoun...
I applied via Referral and was interviewed in Jul 2021. There was 1 interview round.
I applied via Job Portal and was interviewed in Apr 2021. There were 2 interview rounds.
I have previous experience as a team leader in a retail store.
Managed a team of 10 sales associates
Increased sales by 15% through effective merchandising and customer service
Trained new hires on company policies and procedures
Handled customer complaints and resolved issues in a timely manner
based on 2 interviews
Interview experience
based on 1 review
Rating in categories
Deputy Manager
15.5k
salaries
| ₹2.5 L/yr - ₹11 L/yr |
Relationship Manager
13.1k
salaries
| ₹2.3 L/yr - ₹11.4 L/yr |
Assistant Manager
10.2k
salaries
| ₹1.8 L/yr - ₹6 L/yr |
Manager
4.8k
salaries
| ₹5.6 L/yr - ₹18.7 L/yr |
Senior Officer
3.3k
salaries
| ₹1 L/yr - ₹6 L/yr |
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