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ICICI Bank Customer Service Associate (Csa) Interview Questions and Answers
Updated
22 Jun 2022
ICICI Bank Customer Service Associate (Csa) Interview Experiences
1 interview found
Anonymous
I applied via Campus Placement and was interviewed before Jun 2021. There were 2 interview rounds.
Round 1 - Aptitude Test
Aptitude test was quite good,it was very easy to crack
Round 2 - Group Discussion
Topic was general.it was quite good and moderator did his job quite well
Interview Preparation Tips
Interview preparation tips for other job seekers - Try hard,concentrate more on banking basics
Interview questions from similar companies
I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(1 Question)
- Q1. Family background and experience last organization
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It's not a job I saw it about a life When I saw this job for my future
I applied via Referral and was interviewed before Apr 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. About yourself and prior academics
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Never say i can strech always say i can do strech one time in a week
Interview Questionnaire
1 Question
- Q1. About banks in Indian market About kotak Savings accounts Current accounts Rate of interest NII NIV
Add your answer
Prasoon Shrivastava
Interview Questionnaire
4 Questions
- Q1. Tell me about yourself
- Q2. About Internship
- Q3. Question related to finance
- Q4. Will you able to build relationship with the customers
View 8 more answers
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Round: Test
Experience: Was easyJust to test simple logical and aptitude skills.
Tips: Keep regular check on the mathematical formulas it will help in clearing the test.
Round: HR Interview
Experience: Was fairly easy.Only some tricky questions.
Tips: Don't fake, be original.Be clear about the role and designation being offered.
General Tips: Ask them clearly about the role and compensation. If you have any doubts in your mind then ask HR present and then only proceed with the process.
Skills: Communication skills, Aptitude skills, Selling skills
College Name: IMT Nagpur
Experience: Was easyJust to test simple logical and aptitude skills.
Tips: Keep regular check on the mathematical formulas it will help in clearing the test.
Round: HR Interview
Experience: Was fairly easy.Only some tricky questions.
Tips: Don't fake, be original.Be clear about the role and designation being offered.
General Tips: Ask them clearly about the role and compensation. If you have any doubts in your mind then ask HR present and then only proceed with the process.
Skills: Communication skills, Aptitude skills, Selling skills
College Name: IMT Nagpur
prerna singh
I appeared for an interview before May 2016.
Interview Preparation Tips
Round: Resume Shortlist
Tips: Short and concise
Round: Test
Tips: Basic concept must be cleared
Total Questions: 50
Round: HR Interview
Tips: Fundamental and your goals towards ur life.. should be clear.
Tips: Short and concise
Round: Test
Tips: Basic concept must be cleared
Total Questions: 50
Round: HR Interview
Tips: Fundamental and your goals towards ur life.. should be clear.
Interview Preparation Tips
Round: Resume Shortlist
Experience: Hi..
It is magical movment for me when i got call from the HR of HDFC bank. I am just uploading my resume on the banks carrier & after a month or 2 months they called me for the interview.
Tips: Many of us upload their resume on all job sites in addition to that also upload your resume on the respective companies carrier site, if they found your resume as suitable then they definitely contact you.
Experience: Hi..
It is magical movment for me when i got call from the HR of HDFC bank. I am just uploading my resume on the banks carrier & after a month or 2 months they called me for the interview.
Tips: Many of us upload their resume on all job sites in addition to that also upload your resume on the respective companies carrier site, if they found your resume as suitable then they definitely contact you.
I appeared for an interview before May 2016.
Interview Questionnaire
2 Questions
- Q1. Financial background
- Q2. Briefing about myself
View 14 more answers
Add your answer
Interview Preparation Tips
Round: Resume Shortlist
Experience: I uploaded my resume in career portal of axis bank from where I was shortlisted for next round of recruitment.
Tips: Resume should be captivating and impressive.
Round: Test
Experience: It included questions related to quantitative aptitude, English, reasoning.
Tips: Speed and accuracy matters a lot.
Duration: 1 hour
Total Questions: 100
Round: Technical + HR Interview
Experience: Few finance related terms were asked like CRR, SLR etc and rest was based on the fields you fill in your resume.
Tips: One should deeply study his/her resume as many questions comes from that and response should be given confidently.
Experience: I uploaded my resume in career portal of axis bank from where I was shortlisted for next round of recruitment.
Tips: Resume should be captivating and impressive.
Round: Test
Experience: It included questions related to quantitative aptitude, English, reasoning.
Tips: Speed and accuracy matters a lot.
Duration: 1 hour
Total Questions: 100
Round: Technical + HR Interview
Experience: Few finance related terms were asked like CRR, SLR etc and rest was based on the fields you fill in your resume.
Tips: One should deeply study his/her resume as many questions comes from that and response should be given confidently.
I appeared for an interview before Aug 2016.
Interview Preparation Tips
Round: Resume Shortlist
Experience: My resume was shortlisted and I got a mail for an Entrance Exam.
Tips: Preparation of Quantitative problems.
Round: Test
Duration: 1 hour
Total Questions: 100
Skills: Communication And Confidence
Experience: My resume was shortlisted and I got a mail for an Entrance Exam.
Tips: Preparation of Quantitative problems.
Round: Test
Duration: 1 hour
Total Questions: 100
Skills: Communication And Confidence
I appeared for an interview in Jul 2017.
Interview Questionnaire
1 Question
- Q1. My working style
Add your answer
Interview Preparation Tips
Round: HR Interview
Experience: I am able this job
Tips: I have many quality
Round: Resume Shortlist
Experience: I am able this job
Tips: I have many quality
Skills: Working Under Pressure, Basic Knowledge Of How The Products In The Case Studies Work
Experience: I am able this job
Tips: I have many quality
Round: Resume Shortlist
Experience: I am able this job
Tips: I have many quality
Skills: Working Under Pressure, Basic Knowledge Of How The Products In The Case Studies Work
ICICI Bank Interview FAQs
How many rounds are there in ICICI Bank Customer Service Associate (Csa) interview?
ICICI Bank interview process usually has 2 rounds. The most common rounds in the ICICI Bank interview process are Aptitude Test and Group Discussion.
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ICICI Bank Customer Service Associate (Csa) Interview Process
based on 1 interview
Interview experience
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