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Ican BPO Quality Analyst Interview Questions and Answers

Updated 6 Feb 2022

1 interview found

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Quality Analyst Interview Questions

user image Anonymous

posted on 6 Feb 2022

I applied via Referral and was interviewed before Feb 2021.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Where do you see yourself in 5 years?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Ican BPO Quality Analyst interview:
  • 5 c's
  • Types of audit
Interview preparation tips for other job seekers - Be comfortable with the Vice President. He is a gem of a guy. Like coconut. Hard for looks but soft at core .

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Oct 2023.

4 Interview Rounds

1

HR Round (5 Questions)

  • Q1. Tell me about your self!
  • Q2. Tell me about your past experiences!
  • Q3. Why did you left your last job?
  • Q4. Are you flexible about your shift timing?
  • Q5. How much salary are you expecting?
2

Aptitude Test Round

The aptitude test is basically to test your IQ level if it is matching the business requirements, you need to score minimum 60% to get qualified, as for example " How can you convert 7 into an even number? ” the answer will be " By removing s". This test will be mcq type with logical reasoning type of question if anyone has a sharp mind will be able to clear it easily.

3

Excel Round (1 Question)

  • Q1. In this round they will provide you with a excel based to do list, where you need to share a excel file apply filter, data validation, conditional formatting, u...read more
4

One-on-one Round (6 Questions)

  • Q1. This round will be with manager ops. Start with basic introduction of your self... Which is " Tell me about yourself! "
  • Q2. What was your daily KRA in your last job role?
  • Q3. Why did you left your last job?
  • Q4. How much do you think "Attention to detail" Is needed for QA role?
  • Q5. How much important team bonding is according to you?
  • Q6. As a QA what value you want to add if you get selected?

Interview Preparation Tips

Topics to prepare for Marble Box Quality Analyst interview:
  • Attention to detail
  • Team player
  • People management
Interview preparation tips for other job seekers - For the attention to detail part you can answer that "the criticality of the mistake is not the thing it might be a silly mistake for an employee, but we need to think of the impact of that error, so attention to detail is very important".

For the team bonding importance you can answer that " Client will not see how much one individual is performing they will always see how the company is performing as a team which will impact the image of the company for new businesses ".
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Oct 2023.

4 Interview Rounds

1

HR Round (5 Questions)

  • Q1. Tell me about your self!
  • Q2. Tell me about your past experiences!
  • Q3. Why did you left your last job?
  • Q4. Are you flexible about your shift timing?
  • Q5. How much salary are you expecting?
2

Aptitude Test Round

The aptitude test is basically to test your IQ level if it is matching the business requirements, you need to score minimum 60% to get qualified, as for example " How can you convert 7 into an even number? ” the answer will be " By removing s". This test will be mcq type with logical reasoning type of question if anyone has a sharp mind will be able to clear it easily.

3

Excel Round (1 Question)

  • Q1. In this round they will provide you with a excel based to do list, where you need to share a excel file apply filter, data validation, conditional formatting, u...read more
4

One-on-one Round (6 Questions)

  • Q1. This round will be with manager ops. Start with basic introduction of your self... Which is " Tell me about yourself! "
  • Q2. What was your daily KRA in your last job role?
  • Q3. Why did you left your last job?
  • Q4. How much do you think "Attention to detail" Is needed for QA role?
  • Q5. How much important team bonding is according to you?
  • Q6. As a QA what value you want to add if you get selected?

Interview Preparation Tips

Topics to prepare for Marble Box Quality Analyst interview:
  • Attention to detail
  • Team player
  • People management
Interview preparation tips for other job seekers - For the attention to detail part you can answer that "the criticality of the mistake is not the thing it might be a silly mistake for an employee, but we need to think of the impact of that error, so attention to detail is very important".

For the team bonding importance you can answer that " Client will not see how much one individual is performing they will always see how the company is performing as a team which will impact the image of the company for new businesses ".

I applied via LinkedIn and was interviewed before Jul 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell something about yourself
  • Q2. Previous experience,psychological questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while interview.. Speak more dont be nervous, interviewer just want to how you express yourself..

I applied via Walk-in and was interviewed before Jun 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (3 Questions)

  • Q1. Self introduction in English
  • Q2. Past working experience
  • Q3. Salary expectation with joining date

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear while giving interview and sharing past experience

Ican BPO Interview FAQs

How many rounds are there in Ican BPO Quality Analyst interview?
Ican BPO interview process usually has 1 rounds. The most common rounds in the Ican BPO interview process are HR.
How to prepare for Ican BPO Quality Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ican BPO. The most common topics and skills that interviewers at Ican BPO expect are Calibration, Call Monitoring, Call Quality, Feedback and Quality.

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based on 1 Ican BPO interview
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Ican BPO Quality Analyst Salary
based on 15 salaries
₹1.9 L/yr - ₹5.2 L/yr
26% less than the average Quality Analyst Salary in India
View more details

Ican BPO Quality Analyst Reviews and Ratings

based on 11 reviews

4.7/5

Rating in categories

4.4

Skill development

4.5

Work-Life balance

4.7

Salary & Benefits

4.5

Job Security

4.6

Company culture

4.4

Promotions/Appraisal

4.6

Work Satisfaction

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