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Engaged Employer
Ican BPO
4.4
based on 185 Reviews
Video summary
Company Overview
Company Locations
Working at Ican BPO
Company Summary
ICAN is the business process outsourcing Center based in Thane, Mumbai in India with deep domain expertise in the area of customer acquisition & retention across verticals.
Overall Rating
4.4/5
based on 185 reviews
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21% above
industry average
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Highly rated for
Company culture, Job security, Salary
Work Policy
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Monday to Friday
86% employees reported
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Strict timing
67% employees reported
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No travel
58% employees reported
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Night shift
81% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
9 employees reported
Job/Soft skill training
9 employees reported
Cafeteria
7 employees reported
Health insurance
7 employees reported
View all benefits
About Ican BPO
Founded in2009 (16 yrs old)
India Employee Count501-1k
Global Employee Count501-1k
India HeadquartersThane, India
Office Locations
--
Websiteicanbpo.com
Primary Industry
Other Industries
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View in video summary
Ican was founded and started operations in early 2009 and has rapidly grown into a vibrant diversified company with a staff strength of over five hundred professionals spread across multiple locations. Ican has attained and maintains positions of leadership in its chosen businesses.
We firmly believe that irrespective of the industry, organizations that are proficient in acquiring, servicing and retaining the right customers excel in the long run. Managing customer relationships, fostering improvement and adding value to them is how ICAN enables organizations worldwide to constantly improve their business performance.
The growth of Ican is spurred by the spirit of the individuals who across levels to keep ahead of the rest, and constantly rise to the challenges that our businesses throw at them. We have a team of highly motivated and competent professionals that propel us to deliver the best possible work products to our clients.
Ican's principal Global Operations Hub is in Thane in India. Ican occupies a physically walled and state of the art data secured facility with multiple redundancies in place. Many of Ican's diverse businesses are operated and delivered from this location.
Ican is an entrepreneurial venture and in turn promotes the same spirit of taking ownership and being accountable in its people. We are proud of attracting, retaining and growing some of the best talent across levels in our businesses. This along with our robust processes and abilities with harnessing technologies plus a 100 person years of senior management experience is what makes Ican a partner of choice for our clients.
Ican BPO Ratings
based on 185 reviews
Overall Rating
4.4/5
How AmbitionBox ratings work?
5
119
4
40
3
11
2
2
1
13
Category Ratings
4.4
Company culture
4.3
Job security
4.3
Salary
4.3
Work-life balance
4.3
Skill development
4.3
Work satisfaction
4.2
Promotions
Ican BPO is rated 4.4 out of 5 stars on AmbitionBox, based on 185 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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Ican BPO Reviews
Top mentions in Ican BPO Reviews
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Compare Ican BPO with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 4.4/5 based on 185 reviews | 3.7/5 based on 88.8k reviews | 3.8/5 based on 31.2k reviews | 3.4/5 based on 11k reviews |
Highly Rated for | Company culture Skill development Work-life balance | Job security Work-life balance | Job security Skill development Work-life balance | No highly rated category |
Critically Rated for | No critically rated category | Promotions Salary Work satisfaction | Promotions Salary | Promotions Salary Skill development |
Primary Work Policy | - | Work from office 80% employees reported | Hybrid 68% employees reported | Work from office 58% employees reported |
Rating by Women Employees | 4.5 Good rated by 43 women | 3.8 Good rated by 25.7k women | 3.9 Good rated by 8.7k women | 3.4 Average rated by 3.2k women |
Rating by Men Employees | 4.4 Good rated by 120 men | 3.6 Good rated by 58k men | 3.8 Good rated by 21.3k men | 3.4 Average rated by 7.3k men |
Job security | 4.3 Good | 4.5 Good | 4.2 Good | 3.6 Good |
View more
Ican BPO Salaries
Ican BPO salaries have received with an average score of 4.3 out of 5 by 185 employees.
Sales Executive
(26 salaries)
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₹2 L/yr - ₹3.4 L/yr
Quality Analyst
(15 salaries)
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₹1.9 L/yr - ₹5.2 L/yr
Senior Sales Executive
(7 salaries)
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₹2.2 L/yr - ₹9 L/yr
Customer Service Executive
(7 salaries)
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₹1.8 L/yr - ₹4 L/yr
HR Executive
(7 salaries)
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₹1.9 L/yr - ₹3.7 L/yr
SME
(6 salaries)
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₹3 L/yr - ₹3.6 L/yr
Agent
(5 salaries)
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₹2.2 L/yr - ₹3.2 L/yr
Customer Sales Representative
(4 salaries)
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₹2.4 L/yr - ₹3 L/yr
Network Engineer
(4 salaries)
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₹1.7 L/yr - ₹1.9 L/yr
MIS Executive
(4 salaries)
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₹1.9 L/yr - ₹3.6 L/yr
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3.8
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Ican BPO FAQs
When was Ican BPO founded?
Ican BPO was founded in 2009. The company has been operating for 16 years primarily in the BPO sector.
Where is the Ican BPO headquarters located?
Ican BPO is headquartered in Thane.
How many employees does Ican BPO have in India?
Ican BPO currently has more than 500+ employees in India. Sales & Business Development department appears to have the highest employee count in Ican BPO based on the number of reviews submitted on AmbitionBox.
Does Ican BPO have good work-life balance?
Ican BPO has a work-life balance rating of 4.3 out of 5 based on 100+ employee reviews on AmbitionBox. 86% employees rated Ican BPO 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Ican BPO reviews for more details
Is Ican BPO good for career growth?
Career growth at Ican BPO is highly regarded, with promotions and appraisal rating of 4.2. 86% employees rated Ican BPO 4 or above on promotions/appraisal indicating that a significant portion of employees are satisfied with career growth opportunities. We recommend reading Ican BPO promotions/appraisals reviews for more detailed insights.
What are the pros of working in Ican BPO?
Working at Ican BPO offers several advantages that make it an appealing place for employees. The company is highly rated for company culture, job security and salary & benefits, based on 100+ employee reviews on AmbitionBox.
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