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ITC Infotech Interview Questions and Answers

Updated 27 Mar 2025
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Q1. Best practices of triggers& test classes

Ans.

Best practices for triggers and test classes

  • Triggers should be kept simple and focused on a single task

  • Test classes should cover all possible scenarios and edge cases

  • Use System.assert() to verify expected results

  • Avoid hardcoding values in test classes

  • Use @testSetup to create test data

  • Avoid using SeeAllData=true

  • Use Test.startTest() and Test.stopTest() to test governor limits

  • Test both positive and negative scenarios

  • Use Test.isRunningTest() to avoid executing certain code during...read more

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Q2. Difference between flows and process builder

Ans.

Flows and Process Builder are both automation tools in Salesforce, but Flows are more complex and versatile.

  • Flows allow for more complex logic and branching than Process Builder

  • Flows can be initiated by a user or by a trigger, while Process Builder can only be initiated by a trigger

  • Process Builder is simpler and easier to use for basic automation needs

  • Both tools can update records, create records, and send emails

  • Flows can also be used to collect data from users and make decis...read more

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Q3. explain difference between rank and dense rank

Ans.

Rank assigns unique ranks to each distinct row, while dense rank assigns consecutive ranks to rows with the same values.

  • Rank leaves gaps in rank values if there are ties, while dense rank does not

  • Rank function is used to assign a unique rank to each distinct row based on the order specified, while dense rank function assigns consecutive ranks to rows with the same values

  • For example, if we have scores of 90, 85, 85, 80 - rank would assign ranks 1, 2, 2, 4 while dense rank woul...read more

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Q4. Difference b/w lwc & aura

Ans.

LWC is a newer component model that uses modern web standards while Aura is an older component model.

  • LWC uses a shadow DOM while Aura does not.

  • LWC has a smaller bundle size and faster performance compared to Aura.

  • LWC has a more modular architecture while Aura has a more monolithic architecture.

  • LWC has better support for mobile devices compared to Aura.

  • Examples of LWC include lightning-input-field and lightning-button while examples of Aura include lightning:inputField and lig...read more

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Q5. Major components of IAM

Ans.

IAM major components are authentication, authorization, and identity management.

  • Authentication: verifying the identity of a user or system

  • Authorization: granting access to resources based on user roles and permissions

  • Identity management: managing user identities and their access to resources

  • Examples: Single Sign-On (SSO), Multi-Factor Authentication (MFA), Role-Based Access Control (RBAC)

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Q6. All sub modules of SAP FICO

Ans.

Sub modules of SAP FICO include General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, and Controlling.

  • General Ledger: manages financial transactions and generates financial statements

  • Accounts Payable: manages vendor invoices and payments

  • Accounts Receivable: manages customer invoices and payments

  • Asset Accounting: manages fixed assets and depreciation

  • Controlling: manages cost centers, profit centers, and internal orders

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Q7. different types of scd

Ans.

Different types of slowly changing dimensions (SCD) include Type 1, Type 2, and Type 3.

  • Type 1 SCD: Overwrites old data with new data, losing historical information.

  • Type 2 SCD: Keeps multiple versions of the same record, each with a unique identifier.

  • Type 3 SCD: Tracks changes by adding columns to the existing record.

  • Example: Type 1 - Updating a customer's address directly in the database.

  • Example: Type 2 - Keeping track of a product's price changes over time.

  • Example: Type 3 - ...read more

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Q8. P2P process explain

Ans.

The P2P process, or Procure-to-Pay, encompasses the entire procurement cycle from requisition to payment.

  • Initiation: The process begins with identifying a need for goods or services.

  • Requisition: A purchase requisition is created and approved, detailing the required items.

  • Supplier Selection: Suitable suppliers are evaluated and selected based on criteria like price and quality.

  • Purchase Order: A formal purchase order is issued to the selected supplier, confirming the order deta...read more

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Q9. Record of paying

Ans.

Discussing my record of timely payments and financial responsibility in professional settings.

  • Consistently paid invoices within 30 days, maintaining strong vendor relationships.

  • Implemented automated payment systems that reduced late fees by 20%.

  • Managed a budget of $500,000, ensuring all expenses were tracked and paid on time.

  • Received commendations from management for maintaining a flawless payment record over three years.

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Technical Round
HR Round
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