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IBEX Global Customer Service Associate Interview Questions and Answers
IBEX Global Customer Service Associate Interview Experiences
1 interview found
Selected
I applied via Jobstreet and was interviewed before Oct 2023. There was 1 interview round.
(2 Questions)
- Q1. What can you bring to the table?
- Ans.
I bring strong communication skills, problem-solving abilities, and a customer-centric approach to the table.
Excellent communication skills to effectively interact with customers and colleagues
Strong problem-solving abilities to address customer issues and find solutions
Customer-centric approach to prioritize customer satisfaction and build positive relationships
Ability to work well under pressure and handle challengin...
- Q2. Tell me about yourself.
- Ans.
I am a dedicated and friendly customer service associate with experience in handling customer inquiries and resolving issues.
Experienced in providing excellent customer service
Skilled in handling customer inquiries and resolving issues
Strong communication and problem-solving skills
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Customer Service Associate Interview Questions & Answers
Aerial Telecom Solutions
Anonymous
posted on 22 Jul 2024
(2 Questions)
- Q1. How to install operating system?
- Ans.
To install an operating system, you need to boot from the installation media and follow the on-screen instructions.
Insert the installation media (such as a USB drive or DVD) into the computer
Restart the computer and boot from the installation media
Follow the on-screen instructions to select language, partition the disk, and install the OS
Wait for the installation process to complete and then restart the computer
- Q2. Difference between router & Switch
- Ans.
Router connects multiple networks while switch connects devices within a network.
Router operates at the network layer (Layer 3) of the OSI model, while switch operates at the data link layer (Layer 2).
Router uses IP addresses to route data between different networks, while switch uses MAC addresses to forward data within a network.
Router can determine the best path for data packets to travel between networks, while swi...
Skills evaluated in this interview
Selected
I applied via Company Website and was interviewed before May 2023. There was 1 interview round.
(2 Questions)
- Q1. Why do you want to work here?
- Q2. Looking for an opportunity to grow
Customer Service Associate Interview Questions & Answers
Bharti Airtel
Anonymous
posted on 5 Jul 2021
Interview Questionnaire
2 Questions
- Q1. Where do you see yourself after 3 years of time?
- Q2. What matters is consistency towards the work we do, and if I would get a chance, definitely I would see myself to a superior position after a spam of time.
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Telstra
RAM SAGAR
posted on 27 Jan 2025
Selected
One hour filling in certain details, attending questionnaires and solving puzzles.
(1 Question)
- Q1. HR general questions pn current role and scenario based queries.
I applied via Referral and was interviewed in Jun 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. How you know that job
- Q2. What do you expect
- Q3. No expectations but I want expect mobe
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 3 interview rounds.
(1 Question)
- Q1. Some grammmr and vocabulary test
(2 Questions)
- Q1. How would you handle angry customer?
- Ans.
I would listen to their concerns, empathize with their situation, apologize for any inconvenience caused, and offer a solution to their problem.
Remain calm and professional
Listen actively to the customer's complaint
Empathize with their situation and apologize for any inconvenience caused
Offer a solution to their problem, and if necessary, escalate the issue to a supervisor
Follow up with the customer to ensure their iss
- Q2. Why do you want to work here?
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Aerial Telecom Solutions
Anonymous
posted on 22 Jul 2024
(2 Questions)
- Q1. How to install operating system?
- Ans.
To install an operating system, you need to boot from the installation media and follow the on-screen instructions.
Insert the installation media (such as a USB drive or DVD) into the computer
Restart the computer and boot from the installation media
Follow the on-screen instructions to select language, partition the disk, and install the OS
Wait for the installation process to complete and then restart the computer
- Q2. Difference between router & Switch
- Ans.
Router connects multiple networks while switch connects devices within a network.
Router operates at the network layer (Layer 3) of the OSI model, while switch operates at the data link layer (Layer 2).
Router uses IP addresses to route data between different networks, while switch uses MAC addresses to forward data within a network.
Router can determine the best path for data packets to travel between networks, while swi...
Skills evaluated in this interview
Selected
I applied via Company Website and was interviewed before May 2023. There was 1 interview round.
(2 Questions)
- Q1. Why do you want to work here?
- Q2. Looking for an opportunity to grow
Customer Service Associate Interview Questions & Answers
Bharti Airtel
Anonymous
posted on 15 Nov 2020
I applied via Walk-in and was interviewed before Nov 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. As ,being an aspirant from engineering field ,why you want to switch over your domain from engineering to BPO ?
Interview Preparation Tips
One should only include those information ,which is relevant to interviewr and which is acknowged by you.
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IBEX Global Customer Service Associate Interview Process
based on 1 interview
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