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IBEX Global

3.1
based on 11 Reviews

Working at IBEX Global

Company Summary

IBEX Global specializes in customer support solutions, emphasizing agent quality and training to enhance client brand experiences and satisfaction.

Overall Rating

3.1/5
based on 11 reviews
highly rated categories
19% below
industry average
highly rated categories
Critically rated for

Promotions, Work-life balance, Salary

Work Policy
Rotational Shift
Rotational Shift
40% employees reported
Flexible timing
Flexible timing
55% employees reported
No travel
No travel
72% employees reported
Day shift
Day shift
60% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
Cafeteria
3 employees reported
Job/Soft skill training
Job/Soft skill training
3 employees reported
Office cab/shuttle
Office cab/shuttle
2 employees reported
Health insurance
Health insurance
2 employees reported
View detailed benefits

About IBEX Global

Founded in2002 (23 yrs old)
India Employee Count--
Global Employee Count10k-50k
HeadquartersWashington, DC,District of Columbia, United States
Office Locations
--
Websiteibex.co
Primary Industry
Other Industries
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IBEX works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen. We have the solutions, locations and the infrastructure to support and grow your company. The red glasses signify that our agents have been fully trained, accept their client mission and are confident they can deliver world-class customer service. For them, it is a mission possible.
Mission: A high-performance culture makes our work environment demanding but exceptionally fulfilling.Join us and grow in your career!
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IBEX Global Ratings

based on 11 reviews

Overall Rating

3.1/5
How AmbitionBox ratings work?
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6
4
2
3
3
2
0
1
0

Category Ratings

3.6

Skill development

3.1

Job security

3.1

Work satisfaction

2.6

Company culture

2.5

Salary

2.5

Work-life balance

2.0

Promotions

IBEX Global is rated 3.1 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

IBEX Global Reviews

Compare IBEX Global with Similar Companies

IBEX Global
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Overall Rating
3.1/5
based on 11 reviews
4.2/5
based on 7k reviews
4.1/5
based on 2.3k reviews
4.0/5
based on 2k reviews
Highly Rated for
No highly rated category
Work-life balance
Company culture
Job security
Work-life balance
Company culture
Skill development
Salary
Skill development
Critically Rated for
Promotions
Work-life balance
Salary
Promotions
No critically rated category
No critically rated category
Primary Work Policy
-
Hybrid
79% employees reported
Hybrid
64% employees reported
Work from office
60% employees reported
Rating by Women Employees
-
no rating available
4.0
Good
rated by 1.1k women
4.1
Good
rated by 417 women
4.0
Good
rated by 249 women
Rating by Men Employees
-
no rating available
4.2
Good
rated by 5.6k men
4.1
Good
rated by 1.7k men
4.0
Good
rated by 1.6k men
Job security
3.1
Average
4.0
Good
3.9
Good
3.4
Average
View more

IBEX Global Salaries

IBEX Global salaries have received with an average score of 2.5 out of 5 by 11 employees.

IOS Application Developer

(2 salaries)
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₹5.2 L/yr - ₹6.7 L/yr

Senior Android Application Developer

(2 salaries)
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₹2.8 L/yr - ₹3.6 L/yr

Senior Java Developer

(2 salaries)
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₹7.7 L/yr - ₹9.8 L/yr

Customer Service Executive

(2 salaries)
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₹5.9 L/yr - ₹7.5 L/yr

Associate Consultant

(2 salaries)
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₹2 L/yr - ₹2.5 L/yr

DB Architect

(1 salaries)
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₹49.4 L/yr - ₹54.6 L/yr

Plant Manager

(1 salaries)
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₹14.4 L/yr - ₹18.4 L/yr

Customer Support Executive

(1 salaries)
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₹0.3 L/yr - ₹0.4 L/yr

Senior Network Engineer

(1 salaries)
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₹11.9 L/yr - ₹15.2 L/yr

Senior Software Engineer

(1 salaries)
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₹7.7 L/yr - ₹9.8 L/yr

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4.1
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3.9
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4.2
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4.1
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3.9
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4.4
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3.7
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4.1
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3.6
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4.2
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4.0
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Ministry of Health , Kingdom of Saudi Arabia
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Maga Engineering
3.9
Ethio-Telecom
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IBEX Global FAQs

When was IBEX Global founded?
IBEX Global was founded in 2002. The company has been operating for 23 years primarily in the Telecom sector.
Where is the IBEX Global headquarters located?
IBEX Global is headquartered in Washington, DC,District of Columbia.
Does IBEX Global have good work-life balance?
IBEX Global has a work-life balance rating of 2.5 out of 5 based on 10+ employee reviews on AmbitionBox. 27% employees rated IBEX Global 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read IBEX Global reviews for more details
Is IBEX Global good for career growth?
Career growth at IBEX Global is rated as poor, with a promotions and appraisal rating of 2.0. 27% employees rated IBEX Global 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading IBEX Global reviews for more detailed insights.
What are the cons of working in IBEX Global?
Working at IBEX Global does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, work life balance and salary & benefits, based on 10+ employee reviews on AmbitionBox.
IBEX Global Overview
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