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IBEX Global
3.1
based on 11 Reviews
Company Overview
Company Locations
Working at IBEX Global
Company Summary
IBEX Global specializes in customer support solutions, emphasizing agent quality and training to enhance client brand experiences and satisfaction.
Overall Rating
3.1/5
based on 11 reviews
19% below
industry average
Critically rated for
Promotions, Work-life balance, Salary
Work Policy
Rotational Shift
40% employees reported
Flexible timing
55% employees reported
No travel
72% employees reported
Day shift
60% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
3 employees reported
Job/Soft skill training
3 employees reported
Office cab/shuttle
2 employees reported
Health insurance
2 employees reported
View detailed benefits
About IBEX Global
Founded in2002 (23 yrs old)
India Employee Count--
Global Employee Count10k-50k
HeadquartersWashington, DC,District of Columbia, United States
Office Locations
--
Websiteibex.co
Primary Industry
Other Industries
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IBEX works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.
We have the solutions, locations and the infrastructure to support and grow your company. The red glasses signify that our agents have been fully trained, accept their client mission and are confident they can deliver world-class customer service.
For them, it is a mission possible.
Mission: A high-performance culture makes our work environment demanding but exceptionally fulfilling.Join us and grow in your career!
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IBEX Global Ratings
based on 11 reviews
Overall Rating
3.1/5
How AmbitionBox ratings work?
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3
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1
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Category Ratings
3.6
Skill development
3.1
Job security
3.1
Work satisfaction
2.6
Company culture
2.5
Salary
2.5
Work-life balance
2.0
Promotions
IBEX Global is rated 3.1 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IBEX Global Reviews
Compare IBEX Global with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 3.1/5 based on 11 reviews | 4.2/5 based on 7k reviews | 4.1/5 based on 2.3k reviews | 4.0/5 based on 2k reviews |
Highly Rated for | No highly rated category | Work-life balance Company culture Job security | Work-life balance Company culture Skill development | Salary Skill development |
Critically Rated for | Promotions Work-life balance Salary | Promotions | No critically rated category | No critically rated category |
Primary Work Policy | - | Hybrid 79% employees reported | Hybrid 64% employees reported | Work from office 60% employees reported |
Rating by Women Employees | - no rating available | 4.0 Good rated by 1.1k women | 4.1 Good rated by 417 women | 4.0 Good rated by 249 women |
Rating by Men Employees | - no rating available | 4.2 Good rated by 5.6k men | 4.1 Good rated by 1.7k men | 4.0 Good rated by 1.6k men |
Job security | 3.1 Average | 4.0 Good | 3.9 Good | 3.4 Average |
View more
IBEX Global Salaries
IBEX Global salaries have received with an average score of 2.5 out of 5 by 11 employees.
IOS Application Developer
(2 salaries)
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₹5.2 L/yr - ₹6.7 L/yr
Senior Android Application Developer
(2 salaries)
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₹2.8 L/yr - ₹3.6 L/yr
Senior Java Developer
(2 salaries)
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₹7.7 L/yr - ₹9.8 L/yr
Customer Service Executive
(2 salaries)
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₹5.9 L/yr - ₹7.5 L/yr
Associate Consultant
(2 salaries)
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₹2 L/yr - ₹2.5 L/yr
DB Architect
(1 salaries)
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₹49.4 L/yr - ₹54.6 L/yr
Plant Manager
(1 salaries)
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₹14.4 L/yr - ₹18.4 L/yr
Customer Support Executive
(1 salaries)
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₹0.3 L/yr - ₹0.4 L/yr
Senior Network Engineer
(1 salaries)
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₹11.9 L/yr - ₹15.2 L/yr
Senior Software Engineer
(1 salaries)
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₹7.7 L/yr - ₹9.8 L/yr
IBEX Global Offices
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IBEX Global FAQs
When was IBEX Global founded?
IBEX Global was founded in 2002. The company has been operating for 23 years primarily in the Telecom sector.
Where is the IBEX Global headquarters located?
IBEX Global is headquartered in Washington, DC,District of Columbia.
Does IBEX Global have good work-life balance?
IBEX Global has a work-life balance rating of 2.5 out of 5 based on 10+ employee reviews on AmbitionBox. 27% employees rated IBEX Global 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read IBEX Global reviews for more details
Is IBEX Global good for career growth?
Career growth at IBEX Global is rated as poor, with a promotions and appraisal rating of 2.0. 27% employees rated IBEX Global 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading IBEX Global reviews for more detailed insights.
What are the cons of working in IBEX Global?
Working at IBEX Global does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, work life balance and salary & benefits, based on 10+ employee reviews on AmbitionBox.
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