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HTC Customer Service Executive Interview Questions and Answers

Updated 15 Sep 2020

HTC Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 15 Sep 2020

I applied via Walk-in and was interviewed before Sep 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you handle people who are bluntly emotional while dealing ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The answer I gave to the above question was"observe the opponent on why he is the doing the way he is, more than what he is doing " ie perceive the person from their mirror.

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Interview Tips & Stories
4d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Samsung user image Anonymous

posted on 4 Mar 2021

I applied via Walk-in and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Why should we hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - B confident speak as much as u can don't miss your words your descriptions

Customer Service Executive Interview Questions & Answers

OPPO user image

posted on 19 Apr 2022

I applied via Approached by Company and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Sir you can ask me whatever you like.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If i get job in oppo service center then i will do job with honest. And as long as my work remains, I will do my work properly.

Customer Service Manager Interview Questions & Answers

OnePlus user image Anonymous

posted on 20 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Set a situation to handle customer escalatiom
  • Ans. 

    Handling a customer escalation by actively listening, empathizing, and finding a solution.

    • Listen to the customer's concerns without interrupting

    • Empathize with the customer's emotions and frustrations

    • Apologize for any inconvenience caused

    • Offer a solution or escalate to a higher authority if necessary

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for OnePlus Customer Service Manager interview:
  • Escalation Management

Customer Service Associate Interview Questions & Answers

Vivo user image

posted on 5 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills is the main part of interview

Customer Support Executive Interview Questions & Answers

Vivo user image Anonymous

posted on 16 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Education Qualifications Past Experience Aware About Mobile Knowledge Interview Hindi/English Both
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with confidence & crack the interview, because self confidence will clear the interview round.

Customer Support Executive Interview Questions & Answers

Vivo user image Anonymous

posted on 1 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Past experience
    • Add your answer
  • Q2. Any topic in english
  • Ans. 

    The importance of effective communication in customer support

    • Clear and concise communication helps in understanding customer issues

    • Active listening is crucial to address customer concerns

    • Empathy and patience are key in resolving customer complaints

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident only

Senior Executive Interview Questions & Answers

OPPO user image Anonymous

posted on 2 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction and
    • Add your answer
  • Q2. Knowledge skills
    • Add your answer

Senior Executive Interview Questions & Answers

OPPO user image Anonymous

posted on 17 Sep 2021

Interview Questionnaire 

1 Question

  • Q1. How can you handle all the warehouse
  • Ans. 

    I can handle all the warehouse by implementing efficient processes and utilizing technology.

    • Developing and implementing standard operating procedures for all warehouse activities

    • Utilizing technology such as warehouse management systems and automated equipment

    • Regularly reviewing and optimizing inventory levels and storage layouts

    • Ensuring proper training and supervision of warehouse staff

    • Maintaining open communication wi...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should have regarding your operation

Senior Executive Interview Questions & Answers

Vivo user image Anonymous

posted on 27 Aug 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic introduction, Questions was from past experience.
    • Add your answer
  • Q2. Introduce yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus more on communication skills. Technical questions related to past experience. All the best
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